Back

Paul Moak Subaru

Jackson, MS

4.9
614 Reviews

740 Larson Street

Jackson, MS

39202

Directions

By Type

614 Reviews of Paul Moak Subaru

January 10, 2021

The history of excellent Service experiences with Paul Moak, Subaru was only reinforced with my recent appointment.. my 2013 Outback is proving to be one of my best cars owned..but service will be the r More

by Ken Rainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin, Brent McDaniel
Jan 22, 2021 -

Paul Moak Subaru responded

Thank you for sharing your positive Subaru service experience online for others to read. It really helps when our customers take the time to share in their own words. The team here at Paul Moak Subaru always enjoy serving you and we will be here for you throughout the future!

January 08, 2021

Took 2020 Subaru Outback Limited in for 1st 6 month included service. Service Department has good COVID-19 measures in place. Keep up the good work! More

by DavMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pendelton , Brian Baskin, Daniel Snellgrove
Jan 22, 2021 -

Paul Moak Subaru responded

Thanks so much for taking the time to share your feedback on your recent service visit here at Paul Moak Subaru! We are determined to do our part and keep our customers and employees protected during this crazy time of COVID...thanks for pointing that out and encouraging us to continue our high standards!

January 02, 2021

Made an appointment for an oil change, tire rotation & asked to have alignment checked. Left 2 hours later with out having the alignment checked. Will not go back. More

by Dlocraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent McDaniel
Jan 08, 2021 -

Paul Moak Subaru responded

We apologize for the mishandling of your alignment check request on your recent service visit. Feel free to reach out to our service manager Rick Hammons at 601-360-2230 or general manager John Scarbrough at 601-360-2120 as we are standing by to speak with you and talk through how to make things right for rebuilding future trust in our dealership.

December 31, 2020

Fast, safe service during COVID outbreak. Had been dreading appointment but after this experience will not hesitate to return the next time I need service. More

by skmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Jan 07, 2021 -

Paul Moak Subaru responded

Thank you for sharing your feedback! This truly makes our day to read--the entire team at Paul Moak Subaru has been diligent to re-invent the way we work with our customers to make sure we offer convenient and safe service during COVID-19. We care about our customers and our employees too much to let our guard down. We look forward to serving you throughout the future!

December 31, 2020

Had a most pleasurable experience from start to finish, Bradley and Ashley were fantastic to work with and highly recommend this dealership to anyone. No harassment or pressure and allowed to take as much More

by New to Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Bradley Clark
Jan 07, 2021 -

Paul Moak Subaru responded

Thank you for sharing your positive Paul Moak Subaru shopping experience online for others to read! Here at Paul Moak Subaru in Jackson, MS we are respectful of each customer's timeframe and never want to pressure anyone to make such an important decision. Welcome to the Subaru family! We know you're going to love your vehicle and we look forward to serving you for years to come!

December 10, 2020

Was not pressured.Friendly & knowledgeable .Felt like I Was not pressured. Friendly & knowledgeable . Felt like I got a great deal on my car. Look forward to doing more business in the future. Expedited More

by Jay Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Butch Bandy
Dec 11, 2020 -

Paul Moak Subaru responded

Thanks for taking the time to leave us this awesome review! We appreciate your business and look forward to working with you again in the future! - The Paul Moak Subaru Team

December 03, 2020

Chip was a pleasure to work with. He was very kind, honest, and professional. I would definitely buy from there again. Love the new Subaru. More

by sherrypye85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Ashley Herrin
Dec 03, 2020 -

Paul Moak Subaru responded

Thank you for recommending our Chip and our team at Paul Moak Subaru! Keep enjoying your new Subaru!

November 22, 2020

Thanks for a great visit. COVID procedures were followed in every way. Time involved was nice. Contact person was very courteous. All was good. Enjoyed the visit. More

by h-ccoop
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Nov 23, 2020 -

Paul Moak Subaru responded

Thank you for the positive feedback! We appreciate your business and look forward to assisting you next time at Paul Moak Subaru!

November 15, 2020

Excellent service. Lynn worked with all of my requests to find the perfect vehicle for me. She is also very knowledgeable, patient and very professional. More

by JenniferM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Hancock
Nov 16, 2020 -

Paul Moak Subaru responded

Thank you for taking the time to share this feedback about Lynn! We're glad she delivered a five-star experience during your visit here at Paul Moak Subaru, and we hope you're enjoying your new vehicle so far. See you next time!

November 12, 2020

Always courteous professional service. Brian is the best. Best service department ever. I never have to wait too long. The prices are reasonable. Very helpful. More

by Shaywin55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Brian Baskin, Michael Pittman, Morgan Goslin, Brent McDaniel
Nov 12, 2020 -

Paul Moak Subaru responded

Thank you so much for these wonderful comments about our service department! We appreciate you being a Paul Moak Subaru customer and we look forward to your next visit!

...
34
...