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Paul Moak Subaru

Jackson, MS

4.9
614 Reviews

740 Larson Street

Jackson, MS

39202

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614 Reviews of Paul Moak Subaru

May 04, 2021

They have great customer service and prices. Service Dept is great. Morgan always makes sure we are helped and ensures all service are met. They are the best. More

by K.L.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Morgan Goslin
May 14, 2021 -

Paul Moak Subaru responded

We appreciate your kind feedback on your experience with our service team. It really means a lot and it's always a pleasure to help you out!

May 02, 2021

Poor communication in all aspects of my visit. Sent me a text to communicate with them and then never answered my questions. Confusion began with incorrect reason for scheduling. More

by Al
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Hammons, Brian Baskin
May 14, 2021 -

Paul Moak Subaru responded

Dr. Peeples you have been an important customer to us for many years now and we apologize the automated text message you received when you checked-in for your recent service visit was confusing. We promise to make it up to you with the same friendly Subaru service you've come to know over the past decade.

April 24, 2021

My car buying experience was clear and quick. All staff involved showed that they care about people just as much as they care about business. More

by CLIFF BREWSTER
Recommend Dealer
Yes
Employees Worked With
Butch Bandy, Cliff Brewster, Josh Dillon
Apr 28, 2021 -

Paul Moak Subaru responded

Thanks, Cliff! You'll always have friends here at Paul Moak Subaru! We appreciate you!

April 23, 2021

Very prompt and friendly staff and service. Set the appointment and all went as expected. Waiting area was very clean. Total time about an hour for oil change and rotation. More

by Coach T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Friendly, fast, expert service is our goal every day for every customer. Thank you for taking the time to share your positive Paul Moak Subaru service experience online for others to read!

April 16, 2021

Notified me of a recall on my last service. Once parts were in I was able to set up a repair a few days after my call. Took my car back at the appointment time and returned it 30 minutes quicker than pro More

by jld1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

Thanks for sharing you positive Paul Moak Subaru service experience online for others to read! We appreciate you and look forward to serving you throughout the future!

April 16, 2021

I was giving a loaner after I failed to mark online that I needeqd one. Appreciate Morgan providing me with a vehicle even though I failed to request.. More

by sjdodd51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

Of course--we are always happy to assist customers with loaner vehicles when available. So glad you asked! Thanks for being an important part of our Paul Moak Subaru family!

April 09, 2021

In for a software update. Quick and personal service! Great communication before the process began and also while there. I could not be more pleased. More

by Ben and Connie Rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

We love to hear that! You are both valued customers and we always enjoy serving you. Thank you for sharing your 5-star rating online for others to read for themselves!

March 21, 2021

It was a great experience. Very easy and no pressure. I trust Honda and Paul Moak Honda. This is my fourth Honda and won’t be my last. More

by tcwilson.22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris rankin
March 21, 2021

Your service department was very helpful in helping me to get my vehicle back on the road. Morgan made this experience as pleasant as possible. He was most courteous and polite while helping me making decisi More

by Poguer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

And we thank YOU for sharing your feedback online for other shoppers to read! You can always count on the team here at Paul Moak Subaru and we'll be here for you throughout the future. Thanks again!

March 16, 2021

Very great service. They are very polite. I’m willing to drive 2 hours for they great service. They are so polite. Great people !! Highly recommend them More

by joemarcost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Apr 28, 2021 -

Paul Moak Subaru responded

That says a lot and we do not take you for granted! Thanks for trusting the team at Paul Moak Subaru. It's our honor to serve you!

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