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Paul Moak Subaru

Jackson, MS

4.9
614 Reviews

740 Larson Street

Jackson, MS

39202

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614 Reviews of Paul Moak Subaru

August 31, 2021

The staff and the sale person was very nice. Ron help a lot in making sure we was taken care of. More

by Silvester.Tatum.mil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Wallace
Aug 31, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for choosing Paul Moak and sharing your positive comments and 5-star rating.. We will be here for you throughout the future!

August 28, 2021

This was not our first purchase from Paul Moak. Again, they provided excellent service with knowledgeable staff. More

by Happy Return Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns
Aug 31, 2021 -

Paul Moak Subaru responded

Thank you for you continued loyalty! We would not be celebrating 20 years as Mississippi's exclusive Subaru retailer without customers like you!

August 27, 2021

Very easy to work with and keep track of the progress on my automobile. The only complaint I might have is the dealership’s location. More

by jdmiller_54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Morgan Goslin
Aug 31, 2021 -

Paul Moak Subaru responded

Thanks for your 5-star rating! Always our pleasure to assist you here at Mississippi's home for Subaru.

August 26, 2021

They are the best. Waiting room very clean and well stocked.it is always a pleasant experience More

by Joanamann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Aug 31, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for your kind comments and 5-star rating!

August 25, 2021

Great experience! It took awhile, but that’s understandable these days. Best waiting area I’ve encountered at a car dealership. More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman
Aug 31, 2021 -

Paul Moak Subaru responded

Thank you for the great feedback! We always want to serve people in the most convenient way possible, but if you have to wait here at the dealership you might as well have a pleasant place to do so!

August 24, 2021

Had a appointment time in service dept. Got there early. waited 12:30 - 4:30 to find out they haven’t even got around to my car. No one ever came and told me until I went to them. I even talk to them a co More

by DWC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Aug 31, 2021 -

Paul Moak Subaru responded

We agree, this is not good and we are so sorry for the mix up during your past visit! We promise to make it up to you!

August 22, 2021

Excellent service! They care about their customers and take good care of people and their vehicles. More

by ayates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Aug 31, 2021 -

Paul Moak Subaru responded

That's what we love to hear! Thanks for sharing your positive Paul Moak Subaru experience online for other shoppers to read. We appreciate you greatly!

August 20, 2021

Good service, friendly people, accommodating, meticulous job well done. Need warranty More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
Aug 31, 2021 -

Paul Moak Subaru responded

Thanks for taking the time to post a review, Dale! You are an important customer to us!

August 19, 2021

Mr.Butch Bandy and Mr.Bradley Clark were Great. They found me the perfect vehicle at perfect price. More

by Sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Clark, Butch Bandy
Aug 31, 2021 -

Paul Moak Subaru responded

Welcome to the Paul Moak Subaru family, Sandra! Butch and Bradley really enjoyed working with you! We appreciate you sharing your experience online so other shoppers will know the type of sales experience we provide here at Paul Moak.

August 09, 2021

Brad was prompt in answering all questions and concerns by text or phone within moments of my calls. I've always wanted a Subaru and feel this dealership will remain friendly and easy to work with in year More

by SGreco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Bradley Clark
Aug 31, 2021 -

Paul Moak Subaru responded

Welcome to our Paul Moak Subaru family! We are thrilled to have you and know you are going to love your dream car! Thanks for sharing your experience online for others to read. We look forward to serving you throughout the future!

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