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Paul Moak Subaru

Jackson, MS

4.9
614 Reviews

740 Larson Street

Jackson, MS

39202

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614 Reviews of Paul Moak Subaru

May 23, 2022

Have always enjoyed superior service from Paul Moak in sales and service on my Subaru More

by missybrown52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t get his name - Saturday
May 25, 2022 -

Paul Moak Subaru responded

Hi Missybrown52, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 15, 2022

Friendly and honest people, kept me informed about when my car would be in. Very pleasant experience More

by mmcelroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Hancock, Ashley Herrin, Betty Lynn Hammons, Ron Wallace
May 17, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Excellent experience as always whenever I visit for maintenance. The techs are always courteous and respectful. More

by Mugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin, Brent McDaniel
May 16, 2022 -

Paul Moak Subaru responded

Hi Vincent, we're happy you found our staff to be so supportive during your experience here at Paul Moak Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 12, 2022

Great service! Completed work when promised. Friendly staff and nice waiting area. No problems at all! More

by Lisayazdani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Morgan Goslin
May 13, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2022 -

Lisayazdani responded

However, today the windshield wiper fluid light came on, so you all obviously did not fill that. That’s disappointing.

May 10, 2022

They were very kind, welcoming, and cordial. As I was leaving, they told me that my brake fluid was getting dark, so I could prepare to have that done on my next visit. It was also the best pric More

by plhscmartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
May 12, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

First I made an appointment for 9 am. My second oil change service with my car I purchased from here in October. I scheduled my apps and 3 hrs of waiting both times. I go in and the serv More

by TG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Baskin, Bradley Clark, Brent McDaniel
May 11, 2022 -

Paul Moak Subaru responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (601) 352-2700. We look forward to hearing from you.

May 11, 2022 -

TG responded

I tried three times today to speak to the person recommended for this today. A gentlemen named Rick. No answer all three times. Feel free to contact me.

May 05, 2022

Excellent service team! Super friendly staff that keep you informed. The sales team is also amazing. They treat you like family. I have bought 2 cars from them within the pa More

by MichelleB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Ashley Herrin, Morgan Goslin, Ron Wallace
May 08, 2022 -

Paul Moak Subaru responded

Hi Michelle, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! We hope you have a great day!

May 05, 2022

Each experience at Paul Moak’s Service Department has been a positive one! The service advisors are knowledgeable and experienced, and my Subaru has been attended to with efficiency and professionalism. More

by Beth H.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technicians Odarrius Nailer (most recent servicing) and John Pendleton (earlier servicing), Brian Baskin
May 06, 2022 -

Paul Moak Subaru responded

Hi Beth, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Friendly staff and professional service would recommend them for service on your Subaru or other vehicle More

by ge01231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Brent McDaniel
Apr 28, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 22, 2022

Paul Moak was such a nice and friendly place to do business I can’t recommend them enough. More

by camer0n34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Burns
Apr 24, 2022 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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