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Paul Moak Subaru

Jackson, MS

4.9
613 Reviews
Call Dealership (601) 352-2700
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740 Larson Street

Jackson, MS

39202

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613 Reviews of Paul Moak Subaru

April 27, 2023

The employees of the service department were very welcoming. They greeted me warmly and demonstrated genuine interest and concern about my car and my comfort while I waited. Once my car was ready, th More

by varmshop13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hammons, Justin Temple
Report | Print
Apr 27, 2023 -

varmshop13 responded

The employees of the service department were very welcoming. They greeted me warmly and demonstrated genuine interest and concern about my car and my comfort while I waited. Once my car was ready, they explained exactly what they did and provided a copy of the work order. I had a very positive experience!

April 27, 2023

My contact person is Morgan, and he and his Team have spoiled me. I was not looking forward to driving from Madison to Jackson for service, but all that has changed. When I do not need this 3 row anymo More

by quod.mucky01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pittman, Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Paul Moak Subaru! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2023

Service was fast, professional and efficient. Wonderful customer service and friendly staff. Will be my go-to dealership in the future. More

by ness917
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Michael Pittman, Morgan Goslin
Report | Print
Jun 22, 2023 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

April 17, 2023

I hear from them regularly. Always very nice and willing to answers questions. Very pleased. When I have a problem they figure it out or stay on it to make sure my car is in gr More

by msmohed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Herrin, Morgan Goslin, Todd Druery
Report | Print
April 07, 2023

Morgan in the service dept was definitely knowledgeable and passionate about his craft. Top quality service. More

by Nlhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Goslin
Report | Print
Apr 09, 2023 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 06, 2023

From the time I drop off my Outback until the time I pick it up, the service staff is amazing. The techs at Paul Moak always return the vehicle just how I left it, as well. 5 stars all the way! More

by J_smith7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Chip Burns, Morgan Goslin, Brent McDaniel
Report | Print
Apr 09, 2023 -

Paul Moak Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2023

Paul Moak Subaru employees in their servic department were Efficient; friendly and helpful! I would use again More

by Shadycooksey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent McDaniel
Report | Print
Apr 01, 2023 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 30, 2023

Courteous and low pressure sales approach. We went to dealership to just look but instead purchase a new car. More

by jimmynix7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Burns, Josh Dillon
Report | Print
Apr 01, 2023 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 24, 2023

They are very responsive to my needs. Very courteous and conscious of my time needs. More

by ethollings
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin
Report | Print
Mar 27, 2023 -

Paul Moak Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Good communication with me about prices and additional work that needed to be done. Also, very reasonable prices on getting wiper blades replaced. More

by Florence5135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baskin, Brent McDaniel
Report | Print
Mar 26, 2023 -

Paul Moak Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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