Paul Moak Honda
Jackson, MS
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839 Reviews of Paul Moak Honda
Buying a used car can always be tricky, and sometimes in my experiences the dealers are less receptive and helpful than they would be on a new car. At Paul Moak Honda, everyone I worked with treated me lik my experiences the dealers are less receptive and helpful than they would be on a new car. At Paul Moak Honda, everyone I worked with treated me like I was the most important customer they had from the moment I walked in. They gave me a fair value for my trade-in and a good price on my used purchase. There was a complete no-hassle approach to the whole ordeal. They didn't waste my time either. They very promptly gave me a valuation of my trade and then set out to find a car that matched my needs and price. The selection was great so my decision was tough, but that's a good thing! Once I picked out the car I wanted, we did the paper work, traded keys/titles, and I hit the road happy. The entire process couldn't have lasted more than an hour or so which was great. The car I picked out had just been traded in and had a minor issue that needed to be repaired. The guys I worked with TOLD me about it before the deal was done and offered to fix it that day before I left. I was unable to do it due to time constraints, so they scheduled me a time to bring it back and get it fixed free of charge. I brought it back the following week, got it fixed, hassle free. Amazing service even AFTER the purchase. That is truly uncommon when buying a car. This dealership apparently has top-notch salespeople with a KNOWLEDGE of their inventory, another rarity from my experiences. Without question, the best dealership in central MS to buy a used car from. With service this good, I'm sure they're the best to get a new car from too. IF YOU NEED A CAR, GO SEE PAUL MOAK HONDA! More
Alex was very helpful and very kind. They did not have the color of iterior we wanted on our new Accord and they located one for us with our desired color. Everyone we dealt with at the dealership was kn the color of iterior we wanted on our new Accord and they located one for us with our desired color. Everyone we dealt with at the dealership was knowledgable and friendly. Will definitely do business at Paul Moak Honda again in the future. More
LOVE OUR EXPERIENCE!!! After obtaining internet quotes LOVE OUR EXPERIENCE!!! After obtaining internet quotes from NUMEROUS dealers in Alabama, Louisana and Mississippi, we chose PAUL MOAK in Jackson. LOVE OUR EXPERIENCE!!! After obtaining internet quotes from NUMEROUS dealers in Alabama, Louisana and Mississippi, we chose PAUL MOAK in Jackson. We picked them, first and foremost, because they had NO ADDITIONAL FEES(other than MS tax and title) tacked on to final agreed on price, plus their quote was where we wanted it to be. Working with Norman Bailey(salesman), was an absolutely wonderful experience. He truly made us feel comfortable in trying to get to the bottom figure as to what we were willing to pay and what he was willing to give. Please, please ask for this man, you will not be sorry. He will do ALL he can to help you get your vehicle and his sense of humor will never let you forget him or the great deal that you get. As senior citizens we have had our share of car salesmen and car dealerships over the years but HONESTLY this is by far the best encounter we have ever had. The end result is that we did leave the dealership VERY HAPPY with a new 2010 Honda Odyssey EX-L and one week later we still feel the EXACT SAME WAY! More
In over 20 years of buying cars and "fighting" with salesmen, this was the best experience with a car dealership I've ever had! From the moment we walked onto the lot, Don took care of us and helped u salesmen, this was the best experience with a car dealership I've ever had! From the moment we walked onto the lot, Don took care of us and helped us figure out what car we wanted without any pressure or coercing. We would buy another car from him tomorrow if we needed one. More
The service members are always very attentive and helpful. They are also very knowledgeable about my vehicle. They have fixed every problem and done all necessary work as needed. I am very pleased helpful. They are also very knowledgeable about my vehicle. They have fixed every problem and done all necessary work as needed. I am very pleased with the overall service that I have always received More
Because they are some of the best people at a dealer ship that I have every dealt with. They are always kind and understanding about my problems. I have always been treated like they care about my concerns. that I have every dealt with. They are always kind and understanding about my problems. I have always been treated like they care about my concerns. Diane,Sam and Jim are really a great team. Never had something that they did not take care of it. You have a great team in your service department. I tell everyone about how great they are and they I will buy another Honda when I get ready to get another vechile. Thanks, Janice Roark More
Alexader is a great salesman. I went to the dealership to get wheel locks for my 07 Honda but instead I ended up purchasing a new 09 Honda from Mr. Lewis. Mr. Lewis is very professional when dealing with to get wheel locks for my 07 Honda but instead I ended up purchasing a new 09 Honda from Mr. Lewis. Mr. Lewis is very professional when dealing with customers, he made sure that I understood the contract and made himself available to me if I had any questions. I greatly appreciate everything that Mr. Lewis did for me. More
DiAnn was very helpful and communicated with me prior to any work being done and explained the work to be done and what my options were. She was also able to help me in using a coupon for some of the wo any work being done and explained the work to be done and what my options were. She was also able to help me in using a coupon for some of the work being done which helped me make the decision to go ahead and do some work as opposed to waiting. Car repairs are always expensive, so I really appreciated her help with that. She has been my service advisor on several visits and I have always found her to be very customer-focused which is a great asset in employees. Thanks, Monte More
The sales staff were incredibly gracious and helpful, particularly as I was doing much of my car research through their internet service and over the phone in anticipation of my move to Jackson from Cali particularly as I was doing much of my car research through their internet service and over the phone in anticipation of my move to Jackson from California. Excellent honesty and fiarness in negotiating the deal, i would certinaly recommend them to others. More
All the service work on my Honda has been done at Paul Moak, and I am very satisfied. Samantha Creel is always friendly and very helpful with the service of my Honda. My Honda is almost ten years old, b Moak, and I am very satisfied. Samantha Creel is always friendly and very helpful with the service of my Honda. My Honda is almost ten years old, but it is still running great. I would definitely consider dealing with Paul Moak Honda in the future as well. More