Paul Moak Honda

This was my second vehicle purchased at Paul Moak Honda. The entire sales staff quickly, and professionally handled everything. I would highly recommend this dealership. The entire sales staff quickly, and professionally handled everything. I would highly recommend this dealership. More

They are not as qualified to handle mechanical defects like they claim . I have a 2009 civic i took today [still on warranty] to have them fix and they would not touch the car ? Then technician tried to s like they claim . I have a 2009 civic i took today [still on warranty] to have them fix and they would not touch the car ? Then technician tried to speak to my as if i had no knowledge of how to operate a vehicle , and was very ignorant on how to relate to a customer ... Beware they will try to take advantage of you, and i am pursuing my consumer rights . I would never suggest anyone take their vehicles to this place for any service. Truth is Honda is putting out so many defected cars lately its a wonder anyone is still buying them ? Do the research and check out what type of recalls they are having to fix . They are very serious and will effect the value of your vehicle in the future because of history reports and the such. More

I had a 7:30 appt. for an oil change and almost 2 hours later they hadn't finished the oil change. I inquired about it and was told they were about to pour the oil in. Of course, I'm livid! Then they say t later they hadn't finished the oil change. I inquired about it and was told they were about to pour the oil in. Of course, I'm livid! Then they say they hadn't washed it yet, do I want them to? They did a rush job and did not vacuum the interior. After, over 2 hours later, they finish. OMG, good customer service is so hard to find! This is the second time I've used Paul Moak's service department and both times I've had terrible experiences, terrible! More

JD was very helpful. He walked around the parking lot with me all afternoon providing information that aided me in my decision to buy a new car. The rest of the staff were very attentive and helpful as w with me all afternoon providing information that aided me in my decision to buy a new car. The rest of the staff were very attentive and helpful as well. More

Beginning with the phone call to schedule an appointment for service and ending with the check out, everyone has always been courteous, helpful and have gone the extra mile to assist me. On a previous serv for service and ending with the check out, everyone has always been courteous, helpful and have gone the extra mile to assist me. On a previous service visit, Jim Viberg was the Superhero and assisted with a very costly repair. On the most recent visit, Adam voiced his concern and assisted with a brake issue. Randy was very helpful with the tire selection. Samantha, DiAnn and Betty are always great at their jobs. Last, but not least, the detail crew does an outstanding job of cleaning the Elvis car! A big thanks to the entire service team! More

We drove up 90 miles to find the car of my dreams! Everyone at the dealership couldn't been any nicer and more easy to work with than the folks at Paul Moak Honda. It was after lunch on Saturday when Everyone at the dealership couldn't been any nicer and more easy to work with than the folks at Paul Moak Honda. It was after lunch on Saturday when I arrived and they were locking the doors when I left but I felt like I was the 1st customer of the day not the last! They went the extra mile. More

Jim is great. John Scarabough-always helpful. They take great care of their customers. Was happy to do business with them. Service people-all impressive. great care of their customers. Was happy to do business with them. Service people-all impressive. More

At first I wasn't sure about my first experience at Paul Moak Honda. But when I went back for the workshop, the staff was friendly and courteous and listened to my needs. When I confronted them about a Paul Moak Honda. But when I went back for the workshop, the staff was friendly and courteous and listened to my needs. When I confronted them about a problem with the vehicles battery after I purchased it they were quick to respond with concern and care. They replaced a bad battery in the vehicle for free and I had no doubt that I would continue to have a good relationship with the dealership. I would recommend first time buyers to choose Paul Moak Honda. More

Excellent overall service from all the staff at Paul Moak Honda. Made to feel welcome and that we were the only customers there. Everyone was awesome. Received follow up ohine calls and emails. Honda. Made to feel welcome and that we were the only customers there. Everyone was awesome. Received follow up ohine calls and emails. More

Sales employees were very friendly and helpful especially Alex Lewis. He helped us through the process effortlessly. When we picked our Honda everything was ready for us so our time at the dealer was at a Alex Lewis. He helped us through the process effortlessly. When we picked our Honda everything was ready for us so our time at the dealer was at a minimum. More