Paul Miller Toyota of West Caldwell

All customers should be treated equally This was my first time leasing a car, but I have been a previous car owner. I am a middle aged woman so I was stunned when I was asked, "Have you ever This was my first time leasing a car, but I have been a previous car owner. I am a middle aged woman so I was stunned when I was asked, "Have you ever worked before?" instead of what was your last place of employment for the form that needed to be completed. This was rude and disrespectful. I have worked for renowned institutions and held numerous jobs and am respected in my field, but I should not have to recite my work history or tell my entire personal story in order to receive respect. Respect should be given equally to anyone who walks through the doors of a business. I have also worked in customer service. I am satisfied with the car I got out of the process, but I left with a bitter taste. I can't say that I would or would not recommend this dealership since this experience is a reflection of one individual. More

I hate dealerships, but I'd come back here. Generally speaking, I loathe car dealerships, car salesmen, and the entire process of purchasing a vehicle -- new or used. Between the hassle, haggle Generally speaking, I loathe car dealerships, car salesmen, and the entire process of purchasing a vehicle -- new or used. Between the hassle, haggle, and back-and-forth, it always seems like a daunting, tiring task to get the best deal available. Do your homework online before you go to a dealership and you should know everything you need to know going into a dealership, but it's always a grind... Working with Julio Vilchez and John Contreras at Caldwell Toyota squashed my expectations of your average car dealership. Straight forward, no nonsense, up front terrific pricing, knowledgeable guys who are there to make sure you leave a happy customer. Easily the best car dealership experience I've had to date. I would easily recommend Julio and John at Caldwell Toyota to my friends, family, and random online internet searchers such as yourself. More

Greta Dealership!!!! Just bought a new car from Caldwell Toyota . They had great service and I am sure that I will go back there if I need another car. Just bought a new car from Caldwell Toyota . They had great service and I am sure that I will go back there if I need another car. More

GREAT New Car Shopping Experience Pleasure to deal with, very friendly and especially enjoyed the ease of buying my new vehicle. Thank you John Contreras and Chris Zak for everything! Pleasure to deal with, very friendly and especially enjoyed the ease of buying my new vehicle. Thank you John Contreras and Chris Zak for everything! More

Finally found the deal i wanted!!!! I was looking to trade my car for a new one but wanted to lease. I went to a few dealers and they never worked a good deal for me and their service wa I was looking to trade my car for a new one but wanted to lease. I went to a few dealers and they never worked a good deal for me and their service was not the best!!! i finally went to Caldwell Toyota and it was great! I got the car i wanted and the deal was good for me! The service was excellent, very frendly and always willing to make a good deal for you. If you go ask for Kenny Wilson and Ralph, they were super great!!! I am so happy with my car, I LOVE IT! Thank you Kenny and Ralph! More

Service I can say since we got the toyota caldwell treated well all our questions and concerns we had explained to us but I can say it's a good service and th I can say since we got the toyota caldwell treated well all our questions and concerns we had explained to us but I can say it's a good service and the prices are lower than other dealers More

An informative lesson in automotive technology Alan Engert is a true professional. He knows every aspect of the product, and can present this this. He makes buy a new car a pleasure. Alan Engert is a true professional. He knows every aspect of the product, and can present this this. He makes buy a new car a pleasure. More

Great salesman! I am 20 years old and buying a new car is a big step! Julio, my salesman, was great he did everything possible to get me the best deal. if you ever st I am 20 years old and buying a new car is a big step! Julio, my salesman, was great he did everything possible to get me the best deal. if you ever step into Caldwell Toyota go directly to him. trust me hes a great guy and does not want to rip you off. He made sure i walked out with a new car and a great deal. Overall, i felt like Julio and the other employees werent there to make money out of me. they truly wanted me to walk out with the car i wanted. hopefully julio sees this and knows how grateful i am! thank you! More

Great Service and attentive to your need! My overall experience was great. My salesperson was awesome. He helped me get the vehicle I wanted. He explained all my options and was clear about My overall experience was great. My salesperson was awesome. He helped me get the vehicle I wanted. He explained all my options and was clear about everything. My car buying experience at Caldwell Toyota was great. I've purchased vehicles in the past from other dealers, and I did not receive the attention and service like I did at Caldwell Toyota. I would definitely recommend my family and friends. Great service, professional, and friendly staff. More