Paul Miller Toyota of West Caldwell

Chris Zak - a true professional Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyo Chris Zak made the purchase of my Camry hybrid effortless and enjoyable. After a bad experience at another dealership, Chris restored my faith in Toyota. He was both personable and professional. I look forward to dealing with Chris on future purchases and would recommend Paul Miller to those wishing to purchase a vehicle. More

Great sales consultant Jim Velsor Buying the Four Runner in this dealership was a good experience only because Mr. Jim Velsor, the sales consultant, was great helping me to get what I Buying the Four Runner in this dealership was a good experience only because Mr. Jim Velsor, the sales consultant, was great helping me to get what I wanted. More

Top Notch It was a terrific experience looking for and buying a vehicle at Paul Miller Toyota. Our sales consultant, Alan Engert, was absolutely great in descri It was a terrific experience looking for and buying a vehicle at Paul Miller Toyota. Our sales consultant, Alan Engert, was absolutely great in describing the differences in the models that we were looking at as well as the differences in other makes with Toyota models. Another thing that stood out was that we were not being forced to make a decision to buy the vehicle when we first came in. More

Same consistently incredible Service as always from Jason. He knew me without me telling him my name. This guy is sharp and a huge thank you....for speed and recognition and excellence in customer se Jason. He knew me without me telling him my name. This guy is sharp and a huge thank you....for speed and recognition and excellence in customer service. More

It was a big Process but Kris B was able to help me out once again! Kris is now still working on my other car, which is an Audi, because I have lost Confidence in the Audi dealer. In my thoughts is silly t once again! Kris is now still working on my other car, which is an Audi, because I have lost Confidence in the Audi dealer. In my thoughts is silly that he needs to add more to he’s plate, and that the Audi dealer can’t call speak for themselves. I am assuming they do not need my business. More

I have a perfect experience every time my car is serviced. The employees are very helpful and knowledgeable. I can’t complain about anything. Great place. serviced. The employees are very helpful and knowledgeable. I can’t complain about anything. Great place. More

Best experience with a great team! I had previously leased 4 Hondas. I went to many Toyota dealerships in my area along with several Honda dealerships and Nissan going back and forth d I had previously leased 4 Hondas. I went to many Toyota dealerships in my area along with several Honda dealerships and Nissan going back and forth deciding which way to go this time. I decided to go with my Toyota Corolla. Beside the car itself, the sales team at Paul Miller in West Caldwell made it all happen for me and I am very happy with the entire choice I made. I want to extend a special thank you and acknowledgement to the 3 men that made this happen for me at Paul Miller. They are: Alan Liriano my Sales Consultant, Bernardo Amster the Financial Consultant and Sam Ghabour the Sales Manager. These 3 men worked together as a team with one goal in mind. To provide me with the best experience I could have with leasing my new car at their dealership. It all started with Alan Liriano. He took his time with me from the first day I went there to see my options. He took me for a test ride in what ended up being my car choice. He thoroughly educated me on the Corolla I was looking at while also offering other options. I never felt pressured or rushed and he was an outstanding Sales Consultant. Then Bernardo Amster also was very professional and thorough with his explanation of the financial end of the deal. He took the most stressful part of the deal and made it as pleasant as he could. He also never made me feel rushed and also took his time to explain and answer all my financial questions until I felt comfortable. Then last but not least, Sam Ghabour handled himself very professionally and went above and beyond along with Alan and Bernardo to make me a satisfied customer. He professionally consulted with Alan and Bernardo during our deal several times and also spoke directly with me every step of the way. I can 100% say that I know all 3 of these men did everything in their power to work with me and get me into the car of my choice. They went above and beyond in making me a satisfied customer. I am looking forward to being a new Toyota customer at Paul Miller and would definitely do business there again and would highly recommend the team I worked with as well. Please forward my review to them, they deserve to be recognized for their great teamwork. Also, I would like Mr. Berrios, I believe is their manager, to know about the great job they are all doing there together. Thank you, Teresa Roig More

Service visit This was my first ever service visit as this is my first new car. From scheduling to wait time I could not have asked for a more efficient and seamle This was my first ever service visit as this is my first new car. From scheduling to wait time I could not have asked for a more efficient and seamless experience.. More

Service visit I had a problem with one of my second row fold down seats. Chris Jenkins took care of the issue. Service was completed,job well done. I I had a problem with one of my second row fold down seats. Chris Jenkins took care of the issue. Service was completed,job well done. I More

Just great. Received a reminder on line, was able to make an appointment for latter that day. I dropped the car off at the dealership and one and one-half hours Received a reminder on line, was able to make an appointment for latter that day. I dropped the car off at the dealership and one and one-half hours latter I received a call that the car was ready. More