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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.6
712 Reviews
Call Dealership (833) 917-3865
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1155 Bloomfield Avenue

West Caldwell, NJ

07006

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712 Reviews of Paul Miller Toyota of West Caldwell

August 30, 2024

The customer service personnel was nice. He explained everything to the best of my knowledge More

by Boa11304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Sep 02, 2024 -

Paul Miller Toyota of West Caldwell responded

We're delighted we could deliver an excellent experience! - Paul Miller Toyota of West Caldwell Team

August 17, 2024

Exceptional service every time. Chris was behind the counter today and was fantastic. Timely updates and timely service. More

by jasone0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gesell
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Aug 19, 2024 -

Paul Miller Toyota of West Caldwell responded

Thank you for the kind words! We're glad to hear Chris and our team at Paul Miller Toyota of West Caldwell provided exceptional service. We appreciate your support and look forward to serving you again!

August 07, 2024

Excellent sales rep very knowledgeable patient and I felt no pressure to Buy. Also the financial rep was very helpful in getting me a fair loan rate More

by Leofn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
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Aug 07, 2024 -

Paul Miller Toyota of West Caldwell responded

We're delighted to hear that our team at Paul Miller Toyota of West Caldwell provided a knowledgeable and pressure-free experience. Thanks for the kind words!

July 23, 2024

Himanshu was great, I always come to him when I want to get a car More

by hayan973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Himanshu Patel , Robert Kaba
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Jul 23, 2024 -

Paul Miller Toyota of West Caldwell responded

It was our pleasure to assist you. Thank you from all of us here at Paul Miller Toyota of West Caldwell!

June 09, 2024

As usual maintenance was completed in timely fashion. Kevin Regan was his usual friendly self and answered my questions fully, and also provided helpful advice addressing several detailing issues. More

by Frank from Clifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Regan, Robert Kaba
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Jun 10, 2024 -

Paul Miller Toyota of West Caldwell responded

Frank, we're glad to hear Kevin provided excellent service and helpful advice during your visit at Paul Miller Toyota of West Caldwell. Thanks for sharing your experience!

June 03, 2024

Service Dept just screwed me out of $50 by not honoring their coupon for tire rotation. More

by thmuud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
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Jun 04, 2024 -

Paul Miller Toyota of West Caldwell responded

Customer service is our priority and it's disappointing to see this review. I would be grateful for the chance to speak with you about your experience to see how I can help. In the event that I can't locate your contact information, would you please contact me directly? Thank you, Kristopher Bonagura - Service Manager - (973) 287-4057

June 01, 2024

Deal ship was kind courtesy and understanding took time to explain everything and went over over everything about the car coon ask for the better service More

by f.raccuia56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha
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Jun 03, 2024 -

Paul Miller Toyota of West Caldwell responded

Thank you for the great feedback! We're glad to hear that our team at Paul Miller Toyota of West Caldwell provided kind and thorough service. Enjoy your new car, and feel free to reach out if you have any more questions!

April 20, 2024

Excellent service, explanation of work to be done, and an extra effort to find a coupon for me that would bring down the cost of the service More

by Early bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Apr 22, 2024 -

Paul Miller Toyota of West Caldwell responded

We're glad to know you had an excellent service experience at Paul Miller Toyota of West Caldwell! We always aim to provide clear explanations and find ways to make our services more affordable for our customers. Thanks for your review!

March 23, 2024

I spoke with a woman in Internet department about a Toyota Hybrid that cost over 24k. I wanted to understand their fees as they have become a big issue with car dealers. They get you in with a low pr More

by ddavid1073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Woman who didn't want to sell
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March 19, 2024

Omar was fantastic, understanding, and thorough. He patiently listened to exactly what we wanted and helped us figure out how to get it. Unlike other dealerships we visited, Omar didn't try to push More

by sberlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez
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Mar 19, 2024 -

Paul Miller Toyota of West Caldwell responded

We're so glad to know that Omar provided you with the excellent car-buying experience we strive for here at Paul Miller Toyota of West Caldwell. It's especially wonderful hearing how he listened and helped find exactly what you were looking for in a new Toyota Sienna. We appreciate your business and hope to work with you again in the future. Enjoy your new ride!

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