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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.6
717 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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717 Reviews of Paul Miller Toyota of West Caldwell

March 20, 2022

Sergio Santizo-Velez is patient, attentive and helpful. The service department has always been good. I have been a customer for many years and have never had a problem. I will return. More

by Calchef
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Santizo-Veliz
Mar 21, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your loyalty to our dealership and look forward to working with you again in the future!

March 16, 2022

Paul Miller staff is very nice and service people corporate service is good I recommend my friend and family More

by devangv7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know
Mar 17, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

March 11, 2022

Unfortunately this dealership has no idea what they are doing. If you purchase a vehicle here you will feel like you work for them. They don't get you your license plates in a timely manner and you have t More

by Lj.whitney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson, Robert Kaba
Mar 14, 2022 -

Paul Miller Toyota of West Caldwell responded

Please allow me to sincerely apologize for your negative experience. I would like the opportunity to further discuss your visit in more detail. At a moment of your convenience, please contact me. I look forward to speaking with you. Kind regards, Sam Ghabour General Sales Manager 973-582-1121

February 25, 2022

In todays world it’s nice to know you can count on a dealership that’s on the ball. No problems, smooth as silk service visit. I highly recommend Paul Miller Toyota to be your dealership! Sales and s More

by frankt1701a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
Feb 28, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the outstanding five-star review! We're so pleased to know you had such a great experience at our dealership and we look forward to working with you again in the future!

February 25, 2022

Came in to see the car and was never told about extra reconditioning fees on 2021 car with 23k miles Would not go again More

by pavelbutrim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Kaba
Feb 28, 2022 -

Paul Miller Toyota of West Caldwell responded

Please allow me to sincerely apologize for your negative experience. I would like the opportunity to further discuss your visit in more detail. At a moment of your convenience, please contact me. I look forward to speaking with you. Kind regards, Sam Ghabour General Sales Manager 973-582-1121

February 22, 2022

It was a great experience dealing with Kris Zak and his team. I would definitely buy from there again. More

by Robert Congleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
Feb 23, 2022 -

Paul Miller Toyota of West Caldwell responded

Robert, thank you for the five-star review! It's a pleasure to know you had such a great experience working with Kris and his team and we hope to see you again in the future!

February 22, 2022

The staff were extremely knowledgable about their product, and were very helpful and attentive to us. More

by ajl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Baez, Ricky
Feb 23, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

February 17, 2022

Sergio was very helpful and professional, they made sure that everything is good. They gave me a copy of inspection report and explained everything one by one Sergio also set an appointment for my next visi More

by Mr. Maisel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Sergio And Kris Bonagura
Feb 18, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent feedback, Mr. Maisel! It sounds like Sergio was able to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

February 17, 2022

It was fast and convenient the gentleman are always courteous and very friendly… I love it there… More

by Edwige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kaba
Feb 18, 2022 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent five-star review, Edwige!

February 07, 2022

Sergio did an outstanding job coordinating with my insurance company and calling me at least daily with updates. He put the estimate together in one day and the whole process only took 4 days from st More

by tom5152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Santizo-Velez
Feb 08, 2022 -

Paul Miller Toyota of West Caldwell responded

Tom, thank you for the outstanding five-star review! It sounds like Sergio went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

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