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Patrick Volkswagen
Auburn, MA
1,149 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,149 reviews
March 13, 2023
Justin was awesome at his job and a pleasure to work with. Will definitely recommend him! with. Will definitely recommend him! More
by smazzola3
March 09, 2023
It only took us 3 hours to get our new car. The process was very simple and time efficient. The staff were kind, attentive and friendly. We would definitely go back again! The process was very simple and time efficient. The staff were kind, attentive and friendly. We would definitely go back again! More
by Angellina
March 06, 2023
Patrick VW was very friendly, helpful, efficient, and timely. Thank you, Andrew Murray and team! timely. Thank you, Andrew Murray and team! More
by Lauren81
Employees Worked With
February 25, 2023
Nice and honest, only a minimal markup and no aggressive upselling. i would use them again. upselling. i would use them again. More
by tj
February 20, 2023
The salesman were not pushy. Very helpful, made me feel at home. Also quick service Very helpful, made me feel at home. Also quick service More
by jacobpotter551
Employees Worked With
February 19, 2023
This was my third time leasing through Patrick Volkswagen. I worked with David Balkus the last 6 years and Andrew this time. Both were very helpful and willing to negotiate terms until we reached Volkswagen. I worked with David Balkus the last 6 years and Andrew this time. Both were very helpful and willing to negotiate terms until we reached a down payment and monthly payment I was comfortable with. Michael Sutherland is the Finance Manager who helped us sign everything at the end and he was incredibly knowledgeable and kind. I was bummed to learn that I left my brother’s funeral mass card and my other brothers’ military portraits in the visors of the car I turned in. I called back two days later and they had thrown them out, so I wish someone had thought to give me a call since I live just a few miles away and these were clearly sentimental items, but I understand it was my fault for forgetting them in the first place. Will lease with them again! More
by Zilekrub
February 18, 2023
I have been a lease customer for over 15 years. They are very personal and accommodating. I was always happy with my vehicles and service. They are very personal and accommodating. I was always happy with my vehicles and service. More
by Kathleen
February 14, 2023
Andrew was great! I had a lot of bad shopping experiences but these guys made it so much better! I had a lot of bad shopping experiences but these guys made it so much better! More
by chels.scarp
February 14, 2023
The entire experience with Patrick Motors and specifically Justin Toedt was amazing! This is our second time purchasing from both and it’s always a pleasant, no nonsense experience; which I appre specifically Justin Toedt was amazing! This is our second time purchasing from both and it’s always a pleasant, no nonsense experience; which I appreciate. More
by dizzylau14
February 11, 2023
Joe was absolutely amazing! He was incredibly helpful and patient. This was my first time buying a car and I am so happy I was able to have Joe explain the whole process to me a He was incredibly helpful and patient. This was my first time buying a car and I am so happy I was able to have Joe explain the whole process to me and answer all of my questions! More
by Maddi
