Patrick BMW

Terry Shoemaker is an experienced and dedicated salesperson The Salesperson makes the experience worthwhile. We have been a customer for 20+ years, have purchased and leased vehicles and have only dealt with T The Salesperson makes the experience worthwhile. We have been a customer for 20+ years, have purchased and leased vehicles and have only dealt with Terry Shoemaker. Management changed 6years ago who were only focused on the bottom line and at that time we had been a customer for just 20years - it made no difference to them so, we switched to one of your competitors. However, we found that the Management had changed recently. We are pleased to say the overall experience was superb! We purchased the leased vehicle that was close to the expiration date and was pleasantly surprised with the positive energy in the dealership. A huge thanks in particular to Terry for his knowledge, follow-up and positive attitude - making this transaction a reason to be a return customer of Patrick BMW! More

Matt Page is a 5 Star Service Advisor I took my 2008 135i convertible in for service. I had an extended warranty through another company. Matt was happy to take this warranty, make some I took my 2008 135i convertible in for service. I had an extended warranty through another company. Matt was happy to take this warranty, make some phone calls and showed the warranty person the issues. Everything was covered, including an oil leak that was found. I was treated very kindly and professionally. I was always kept up to date with the repair work. I have always had great service at Patrick BMW. My car is now fixed. Thanks to Matt for a job well done. More

new 440i convertible Matt Castle, client advisor, was great to work with. His no nonsense, low pressure sales style was great. While it is true I showed up knowing the s Matt Castle, client advisor, was great to work with. His no nonsense, low pressure sales style was great. While it is true I showed up knowing the specific car I wanted, he kept me engaged and wanting to come back and complete a deal. I have dealt with Patrick BMW in the past and have always had a great experience whether if it was buying a car or having my car serviced. More

Purchase Terry was very friendly and good to deal with recommended good cars, features etc I appreciate his patience and knowledge on product. I would definite Terry was very friendly and good to deal with recommended good cars, features etc I appreciate his patience and knowledge on product. I would definitely recommend freinds and relatives. More

Wonderful Our salespeoperson Anna was amazing. It was a pleasure finding a perfect car with her help, we will definitely recommend her to family and friends. Our salespeoperson Anna was amazing. It was a pleasure finding a perfect car with her help, we will definitely recommend her to family and friends. More

Great Purchasing experience! Brian Parker is a very nice sales person. He will never push you or make you feel uncomfortable with your purchase. He will try to give you exactly wh Brian Parker is a very nice sales person. He will never push you or make you feel uncomfortable with your purchase. He will try to give you exactly what you want. He has a great personality and made our purchase enjoyable, even when we kept him until 1030 on a Friday night! More

Extraordinary Purchasing Experience!! My wife and I agree that we were very blessed to be connected with ANNA SIDIROPOULOS our Motoring Advisor at Patrick Mini. She wasn't a good sales per My wife and I agree that we were very blessed to be connected with ANNA SIDIROPOULOS our Motoring Advisor at Patrick Mini. She wasn't a good sales person, she was outstanding. Most would characterize me as very detailed, inquisitive and demanding. Anna was able to answer most of my questions and promptly researched and responded to those she couldn't. We found her very knowledgeable, detailed and helpful in our quest to order the perfect Mini. She made our ordering process a very pleasant experience. Her enthusiasm and lighthearted nature made for a fabulous time. Although I've dealt with numerous car dealer sales people over the years no one comes close to Anna...she's in a class by herself. Happy Mini Owner!!! More

I am a very pleased customer! I bought my third BMW at Patrick this week. My salesperson, Gary Davis, was extremely helpful to me as we looked at models and options. And my service I bought my third BMW at Patrick this week. My salesperson, Gary Davis, was extremely helpful to me as we looked at models and options. And my service advisor, Matt Page, was kind to come and congratulate me on my purchase and to schedule an appointment for necessary work a few days later. The quality of my experience with the staff at Patrick BMW over the past 17 years is one of the key factors in my returning to Patrick BMW for purchases and service. More

Great Experience! I've never been very excited about the 'process' of purchasing a new vehicle. Vince Valenta was perfect to work with. He was a good listener; did n I've never been very excited about the 'process' of purchasing a new vehicle. Vince Valenta was perfect to work with. He was a good listener; did not at all push his agenda. He was respectful and accepting of our choices (2018 X-3) Responded within hours of any questions. This was an out of state sale but Vince got us thru the paperwork with ease. Best of all, we love our new car. Thanks Vince. John H More

Bad Communication, Bad Tires on new BMW I have two BMW cars, both have been serviced at this dealership. My last visit in October of 2017 for scheduled service, I was never given a copy of I have two BMW cars, both have been serviced at this dealership. My last visit in October of 2017 for scheduled service, I was never given a copy of the service report due to some system changeover in this service department. The car again asked to be serviced this week, under the BMW service plan. I have now just learned that at 12,000 miles (the October 2017 visit0, my front tires were noted to be completely worn out and should have been changed then. I was NOT told of this safety issue until last week - six months later! This late notice has also now prevented me from making a claim with Pirelli Tires. Clearly tires on a new car MUST last longer than 12K miles - especially since the rear tires are fine (on a four wheel drive car!) BMW of course like all companies is no help. I would remove ALL these hard riding run-flat tires, but there is no place in the car for a spare tire. Not even a "space-saver" spare. More