Pat O'Brien Chevrolet West
Westlake, OH
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251 Reviews of Pat O'Brien Chevrolet West
Oil change Had great service! Everyone was very friendly and nice. I was out of there within the hour. I love the early morning hours. Had an 8:00 am. Appoint Had great service! Everyone was very friendly and nice. I was out of there within the hour. I love the early morning hours. Had an 8:00 am. Appointment More
totally satisfying service form Brian Moncheck Brian is always accommodating to my schedule and always takes great care of both me and my wife. Brian always brigs to my attention any upcoming se Brian is always accommodating to my schedule and always takes great care of both me and my wife. Brian always brigs to my attention any upcoming service needs that will need to be completed on the next visit. More
Scheduled Maintenance It was time, actually a little overdue, for my first scheduled maintenance for my 2015 Silverado. I travel for work and my schedule sometime fluctuate It was time, actually a little overdue, for my first scheduled maintenance for my 2015 Silverado. I travel for work and my schedule sometime fluctuates. I had a 5:30 pm appointment at the dealership for the service and I missed due to a meeting running over and called the dealership and they actually scheduled an appointment later that same day at 6:30 pm. Everyone at the dealership that was involved in my purchase actually came over to say hello and I had about an hour of work (phone calls etc...) to do and once I started working and making calls they respected my privacy. This is really a professionally run dealership. More
Outstanding buying experience. We went to another Chevy dealer that was having an 84 hour sale. They did not listen to what we were telling them and insulted us with a low ball on o We went to another Chevy dealer that was having an 84 hour sale. They did not listen to what we were telling them and insulted us with a low ball on our trade. We left that dealership at 11;30 pm, very upset, will never go there again. On Saturday morning, we decided to got to Pat O'Brien and give it another try. We were met at the door by 2 sales consultants, one being Reggie Langhorne. We sat down with Reggie, explained to him what we were looking for, what we thought our trade was worth, and what our max payment could be. He said he would do his best. I told him if he could do that, "We have a deal". We drove home in our 2016 Equinox. I highly recommend Pat O'Brien Chevrolet, and ask for Reggie. More
Quality Work, Excellent Customer Service The staff was knowledgeable and friendly, making an unexpected car repair much easier to deal with. I felt that they did a quality job and the work wa The staff was knowledgeable and friendly, making an unexpected car repair much easier to deal with. I felt that they did a quality job and the work was completed efficiently. Highly recommend. More
Great experience! We love this dealership. This is the 4th time that we've leased a car through Pat O'Brien Westlake and have always had a wonderful experience. We lov We love this dealership. This is the 4th time that we've leased a car through Pat O'Brien Westlake and have always had a wonderful experience. We love the no hassle, no game playing, no pressure and upfront pricing to get the best price that we possibly can get and feel that they always give us a great deal. I tell them how much I would like to spend and they always seem to be able to figure something out to make it work for us. All of the employees at Pat O'Brien have been very friendly and easy to talk to when leasing our new vehicles. We would highly recommend this dealer to all of our friends and family to meet all of their car buying and leasing needs. More
Excellent, I have dealt with Pat OBrien for years . Pat OBrien Has taken care of and sold or lease my last several cars. They always have been very honest in their pricing & evaluation of repair needs, Pat OBrien Has taken care of and sold or lease my last several cars. They always have been very honest in their pricing & evaluation of repair needs, and have never padded bills or done unnecessary work. I have favorite service consultants and salesmen that are always very attentive and helpful. Brian in services knows our cars like his own and Stan who recently retired has turn his clients over to Adam Gercek who did a great job. I don't like to haggle or waste time and it is nice to deal with people that understand that and want you to have the best deal possible. More
Great work Was in and out in no time. Work was great. Place is clean. Everyone is friendly. Never felt pressured to guy anything I didn't want to. Was in and out in no time. Work was great. Place is clean. Everyone is friendly. Never felt pressured to guy anything I didn't want to. More
Outstanding service and friendly people When you arive there everyone takes care of you quickly. The reason for my visit was oil change. I did not feel like waiting long time. You always get When you arive there everyone takes care of you quickly. The reason for my visit was oil change. I did not feel like waiting long time. You always get car wash for free. They advise you if your car need anything extra. They are not pushy. This is my 3rd car from this place and I will come back. More
Friendly place and outstanding service I was helped by Joe Reinart when looking for a new car. He was very patient with me even though it was late and they were about to close. He answere I was helped by Joe Reinart when looking for a new car. He was very patient with me even though it was late and they were about to close. He answered all my questions . Very proficient! Above five stars! He took his time and explained different buy/lease options that I asked about. Great salesman! Sure, he cares about you and wants you to leave this place happy and satisfied!! Same as all other employees and Management at Pat O'Brien West! I left thi place with a great deals for a new Malibu and I will go back there and recommend them to my friends!! Very friendly place!!! More