Pat O'Brien Chevrolet West
Westlake, OH
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251 Reviews of Pat O'Brien Chevrolet West
Quality service Have had my vehicle repaired at the dealer acetal times and though you pay a premium you can guarantee quality work. Whether the purchase of my new Ch Have had my vehicle repaired at the dealer acetal times and though you pay a premium you can guarantee quality work. Whether the purchase of my new Chevy or the used truck I've never had a bad experience at Pat o Brien's More
Excellent service I was treated like a long time customer. Very personable employees, they did great work. Work was completed quicker than I was quoted. Overall, an I was treated like a long time customer. Very personable employees, they did great work. Work was completed quicker than I was quoted. Overall, an excellent experience. More
Great service tech I always work with Brian M. He is a great service advisor. Let's you know what the issue is and thw amount of time it will take. Always works in a ti I always work with Brian M. He is a great service advisor. Let's you know what the issue is and thw amount of time it will take. Always works in a timely manner. More
Great experience Brian was knowledgeable and friendly! He made my car experience way less painful than expected! Service was fast and my car runs great! Thanks Brian! Brian was knowledgeable and friendly! He made my car experience way less painful than expected! Service was fast and my car runs great! Thanks Brian! More
Routine servicing Pat O'Brien Chevrolet dealership environment is always friendly, service is prompt and thorough, Sean sold me my Chevy Cruise last year, he was pleasa Pat O'Brien Chevrolet dealership environment is always friendly, service is prompt and thorough, Sean sold me my Chevy Cruise last year, he was pleasant and very knowledgeable. Melissa and Monica is the Servicing area were very helpful and pleasant. I recommend this dealership for your next car purchase!! More
Service department The service department is top notch very friendly, informative, and makes sure all provided services ate well understood by the customer making the ex The service department is top notch very friendly, informative, and makes sure all provided services ate well understood by the customer making the experience less stress More
Great service! Impeccable service!!! Staff is knowledgable and friendly. Didn't take too long or cost too much! I would recommend this dealership to anyone in need o Impeccable service!!! Staff is knowledgable and friendly. Didn't take too long or cost too much! I would recommend this dealership to anyone in need of service! More
Quick and professional! Came in to get an inspection because of an issue without an appointment. I got in right away. No long waiting and Tony who helped me get my car last y Came in to get an inspection because of an issue without an appointment. I got in right away. No long waiting and Tony who helped me get my car last year went the extra mile to go out and check on my car's status for me. The minor issue was fixed. So helpful! More
buyer beware! Brought my car in for an appraisal and talk to the salesman who's a friend of mine about trading in for a lease. They moved my car from a head in spac Brought my car in for an appraisal and talk to the salesman who's a friend of mine about trading in for a lease. They moved my car from a head in space but returned it to a parallel space with cars in front and behind. I couldn't stay so the salesman let me in after hours to pick it up. It was dark and raining and didn't notice the damage on my rear bumper till I came out the next morning to get in my car. I called my buddy and the dealership immediately. They agreed the damage happened on their lot but since there was no video surveillance in the area, they would not accept responsibility. The repair cost me $900 and I had to take them to small claims court. I'm waiting for a decision but not hopeful since I had to prove an employee of theirs damaged my car. no video and no one came forward. I owned a business for 12 years and situations like occurred several times in the over 3000 homes we worked in but we never argued with a customer. Apparently this dealer only does what they are legally bound to do. More
They are great all around, 2 cars from them in 30 days The are super, that's why we went back for second car cause they made us feel like family and there was excellent service. salesman was the best ever The are super, that's why we went back for second car cause they made us feel like family and there was excellent service. salesman was the best ever (Anthony Hildebrandt) More