Pat O'Brien Chevrolet West
Westlake, OH
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251 Reviews of Pat O'Brien Chevrolet West
Customer Service At It's Best My sales guy, Kenneth Cole went out of his way to make sure I was taken care of and satisfied with my new purchase. I came from having foot surgery to My sales guy, Kenneth Cole went out of his way to make sure I was taken care of and satisfied with my new purchase. I came from having foot surgery to the dealership and he made sure the car I wanted to buy was pulled in the garage within a short walking distance to accomodate my foot. My car got a flat the first night to which Ken brought me a rental car after hours and had my car towed for service while I was at work! Very satisfied! Kenneth Cole is the guy to see at Pat O'Brien Chevrolet West! More
Oil change, tire rotation Had an appointment, showed up a few minutes early. Thy took me right away. Everyone was very friendly and helpful! The waiting area was clean and well Had an appointment, showed up a few minutes early. Thy took me right away. Everyone was very friendly and helpful! The waiting area was clean and well lit, with coffee and offers for bottled water. In and out in about 45 minutes! More
Service - No Car Wash Upon arriving to pick up my truck I noticed the mirror paperwork was all checked off; including indicating my truck was provided a courtesy wash. Thi Upon arriving to pick up my truck I noticed the mirror paperwork was all checked off; including indicating my truck was provided a courtesy wash. This was NOT the case! Unfortunately I was late for an appointment or I would have addressed the issue right then. All other services provided were fine! More
Helpful and Friendly They were professional, fast and courteous. I was able to get my car in within a week, have the oil changed, tires rotated and a rattle fixed in a sho They were professional, fast and courteous. I was able to get my car in within a week, have the oil changed, tires rotated and a rattle fixed in a short time. Very clean and nice waiting area. More
Best oil change ever! This was probably the easiest oil change I've ever had. I pulled my car into service and saw Dan. He got all my info and wrote me up quickly. After a This was probably the easiest oil change I've ever had. I pulled my car into service and saw Dan. He got all my info and wrote me up quickly. After a short time he came and saw me to let me know my car was done and that he was getting it washed gor me. I couldn't have been happier with my oil change. More
Warranty work and loaner vehicle. My service experiences have all been very good at Pat OBrien. The service advisor that takes care of my needs is Brian Moncheck. Brian is always court My service experiences have all been very good at Pat OBrien. The service advisor that takes care of my needs is Brian Moncheck. Brian is always courteous and is always willing to help. I have purchased/ leased four vehicles from this dealer and all four have been great experiences. More
brought car in for seat belt warranty great service ,took me right in waited a short time car was ready.Also they washed my car and checked everything under the hood (great job) great service ,took me right in waited a short time car was ready.Also they washed my car and checked everything under the hood (great job) More
Super service Great, treated like An old freind I wouldn't go anywhere else, I trust them with all my Chevrolet's Looking forward to the new elcameno hope it comes Great, treated like An old freind I wouldn't go anywhere else, I trust them with all my Chevrolet's Looking forward to the new elcameno hope it comes in a v8 More
Superior customer service! Always a great experience going to Pat O'Brien's. Friendly, fast service. I have never had an issue going here for service or looking for a car. Always a great experience going to Pat O'Brien's. Friendly, fast service. I have never had an issue going here for service or looking for a car. More
Great Experience I brought my car in for a scheduled oil change. I reserved my time online and showed up early. They were ready for me and I was there less than 45 min I brought my car in for a scheduled oil change. I reserved my time online and showed up early. They were ready for me and I was there less than 45 minutes. Great Job! More