Parkway Chevrolet

Great! Pretty thorough. Accommodating. Great staff and follows up with future needs of maintenance of your vehicle. follows up with future needs of maintenance of your vehicle. More

On Monday, September 13, 2021, at 10:00 my husband made a 12:15 appointment with the service department to get the oil changed in my 2019 Texas Edition Silverado. We arrived at 12:00. We sat in the waiting 12:15 appointment with the service department to get the oil changed in my 2019 Texas Edition Silverado. We arrived at 12:00. We sat in the waiting room until 12:45. Being agitated because it was taking so long, I went to the service department and found my truck sitting in the same spot we parked it. I asked two service department employees if my truck was ready and they said, “which truck.” I said, “ the truck you are standing in front of.” They both said, “I don’t know, you will have to ask a service rep.” Just then a service rep walked up. I asked him the same question and he said, “ I don’t know why this truck is still sitting here, but I will get it completed quickly.” At 1:30 we were finally told our truck was ready. I suppose if I had not gone to check, we could have sat there another few hours!!! One hour and 30 minutes is too long to wait for an oil change!! We had another appointment and this service department made us late. Unless it is an emergency, we will not use Parkway again. More

Bays were almost empty- my truck sat for over 15 minutes with the hood up and no one around it. I observed 7 or 8 technicians standing at different stations, all what looked to be on their phones. when some with the hood up and no one around it. I observed 7 or 8 technicians standing at different stations, all what looked to be on their phones. when someone finally came inside to the counter I asked the status of my truck that I can obviously see through the giant window and he stated Oh they are still finishing it up. I said I haven’t taken my eyes off of it this whole time while the hood is up and no one near it. He then held up my air filter that was sitting on the counter and asked if I wanted it replaced. I said no and my truck was finished in less than five minutes after that. I also asked to make sure they replaced the filter properly this time, because last time I had to fix it myself. More

RAJ! What a wonderful salesman. He was excellent with all the detail on our Equinox. He was an EXCELLENT salesman, gave us excellent information and options on our new car. We enjoy our time we spent with hi the detail on our Equinox. He was an EXCELLENT salesman, gave us excellent information and options on our new car. We enjoy our time we spent with him! Thank you Raj, our new friend and salesman!!! Barbara and William Jansa More

CB took great care of us! He got us right in! Treated us like family, we will definitely bring my car back when any service is needed. us like family, we will definitely bring my car back when any service is needed. More

I didn't take up much of anyone's time there. I bought a car off the lot. My credit is good, and I negotiated minimally. The car interior wasn't as clean as I expected when I drove off in it. I arranged to car off the lot. My credit is good, and I negotiated minimally. The car interior wasn't as clean as I expected when I drove off in it. I arranged to meet the salesman the next weekend so he could show me how the gps works since I didn't have my phone cord with me. He was unavailable when I got there, so another person reluctantly went through the motions setting up the gps. He didn't explain what he did and cut me off when I tried asking questions. I was not given any "personal" service while at the dealership either two times I was there, but I am pleased with my new car. More

Fried fule pump and tried fuse box? No, just a Fried fule pump and tried fuse box? No, just a fuse.joe miller tried to scam me out of $2,300.beware of parkway Chevrolet. Fried fule pump and tried fuse box? No, just a fuse.joe miller tried to scam me out of $2,300.beware of parkway Chevrolet. More

I would recommend you stay away from the dealership and I would recommend you stay away from the dealership and would give negative stars if I could. The lack of responsiveness and lack of professional I would recommend you stay away from the dealership and would give negative stars if I could. The lack of responsiveness and lack of professionalism is staggering. I shipped the car to a different state and the dealer did not include a second set of keys and did not include temporary tags (obligated by law). I send several emails and left voicemails for Andrew and Chris - no response. I can't use the car since there are no tags. I can't take my kids to doctors' appointments because of their lack of professionalism. More

Took our 2009 Silverado in because of recall on airbags. At the time there was one small crack in the plastic dashboard but when we picked up the truck the dash was broken in at least 3 places. Totally un At the time there was one small crack in the plastic dashboard but when we picked up the truck the dash was broken in at least 3 places. Totally unacceptable. When it was brought to the shop managers attention he “graciously” offered to take $600 off the $1700 cost to repair. No response as to why I should have to pay $1,100 to repair what they broke. Lost me as a customer. More

Everything was as expected. They didn't budge on the price of the truck I was purchasing. However, since I was driving from 3.5 hours away, they offered a fair price on my trade with pics, VIN etc. I price of the truck I was purchasing. However, since I was driving from 3.5 hours away, they offered a fair price on my trade with pics, VIN etc. I think I could have done a little better on the trade. They were really quick on the turnaround and had me back on my way home quickly. More