Parkway Chevrolet

Awesome Mark Croom was absolutely great... His Customer service was over and beyond what we expected...We got there by 11am and around 1230 my wife and I had Mark Croom was absolutely great... His Customer service was over and beyond what we expected...We got there by 11am and around 1230 my wife and I had an emergency so we left and we returned back by 4 pm... around 5:30 pm we were approved and began paperwork.We have referred 4 people to him and all of them purchased new vehicles and we're very satisfied with his customer Service!!!!!!! Kudos to Mark Croom and his team at Parkway More

Check engine I didn't like that I had waited 4 hours to get helped. I payed almost $2000 dollars to get fixed my issues and still wasn't even fixed. I didn't like that I had waited 4 hours to get helped. I payed almost $2000 dollars to get fixed my issues and still wasn't even fixed. More

"TAKE YOUR BUSINESS ELSEWHERE" - F. DURDIN's solution Hands down the worst experience I've ever had with a car & dealership. Not only did they sell me a defective 2016 Corvette, they are not working wit Hands down the worst experience I've ever had with a car & dealership. Not only did they sell me a defective 2016 Corvette, they are not working with me in anyway to resolve the issue aside from allowing me to take my car in over and over and over for service. Rear differential was the FIRST issue, immediately after I put down $15,000 on this car. They decided charging me for 2 new TIRES would be easier than replacing the differential. I have sent dozens of emails and calls. The first time I had my car in service it was there for NINE days. This last time they had it for ELEVEN days. They give me a completely filthy loaner each and every time I have to take my car in. I have been through this with GM before with a Hummer that was defective, & did not have anywhere NEAR this much trouble with the dealership or with GM. I simply asked them to apply my down payment and my paid monthly payments to another corvette, instead of my having to file with GM to buy back the vehicle. There has been absolutely Zero indication that GM cares to uphold their name and back this product, & Parkway has no interest in maintaining the integrity of the Durdin name. I explained to them very clearly that I have been paying close to $900 a month for a car that has not been running properly since I bought it FROM THEM , on top of the fact that it has been in service equating to close to an entire month collectively. I afforded them the opportunity to take the vehicle back and put me into another one, and they have elected to treat me with nothing but absolute disregard. The dealership doesn't care in the least about ANY OF THIS. They have dismissed every issue with this car, just so I will 'go away'. UPDATE AUGUST 18,2017: car was towed in b/c it wouldn't move out of park. Dave Ramsey was polite and helpful. But now?? TRANSMISSION SHIFT CONTROL HAD TO BE REPLACED. YES, ANOTHER MAJOR ISSUE. I got my car back to find they left me with ZERO GAS AND MY CAR WAS FILTHY INSIDE AND OUT. I Heard back from FORBES DURDIN TODAY AUGUST 19,2017 AND HE TOLD ME TO "take my business elsewhere". Nothing more. You spend $60,000 on a vehicle and this is the Parkway standard! More

Quick resolution of miscommunication! There was a slight misunderstanding at the beginning of our visit, but it was QUICKLY and VERY SATISFACTORILY resolved by the service manager we worke There was a slight misunderstanding at the beginning of our visit, but it was QUICKLY and VERY SATISFACTORILY resolved by the service manager we worked with. We were very impressed with the service we received at the dealership and we will be back!! More

Great Experience Worked with Ike Ferrell to purchase a new suburban. This was the second time we had worked with him. Ike was great to work with. Everything from t Worked with Ike Ferrell to purchase a new suburban. This was the second time we had worked with him. Ike was great to work with. Everything from the start to the end was stress free and timely. More

High Country Went in and spoke to David Trammel. Come to find out he knew my mother-in-law. Was great to speak with always directed us by name. We had a great expe Went in and spoke to David Trammel. Come to find out he knew my mother-in-law. Was great to speak with always directed us by name. We had a great experience and will continue to go to David for future purchases. More

Great experience at Parkway Chevrolet Victoria Holmes and Shawn Babineaux did an outstanding job with the vehicle selection and closing the deal on the 2017 Silverado. They helped me fi Victoria Holmes and Shawn Babineaux did an outstanding job with the vehicle selection and closing the deal on the 2017 Silverado. They helped me find the exact truck that I was looking for and even helped me add a few after market options that made the truck an exact fit for what I was looking for. Excellent experience and very highly recommended. Jim Fults More

"Pulling the Sheet over your eyes" I am highly disappointed. They were supposed to fix my rim but instead rotated it. Then charged the warranty co. for a job not done. I am highly disappointed. They were supposed to fix my rim but instead rotated it. Then charged the warranty co. for a job not done. More

Very knowledgeable My Pontiac Montana has not been starting well for the past five months. I brought it into GM Service and was very pleased that they diagnosed the prob My Pontiac Montana has not been starting well for the past five months. I brought it into GM Service and was very pleased that they diagnosed the problem within an hour. They fixed my fuel pump regulator and cleaned injectors. They seemed very knowledgeable. Its also nice they have coupons online. More