
Parkway Chevrolet
Tomball, TX
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231 Reviews of Parkway Chevrolet
Horrible experience! Hands down the worst experience I've ever had with a dealership. Not only did they sell me a defective 2016 Corvette, they are not working with me Hands down the worst experience I've ever had with a dealership. Not only did they sell me a defective 2016 Corvette, they are not working with me in anyway to resolve the issue aside from allowing me to take my car in over and over and over for service. Rear differential was the FIRST issue, immediately after I put down $15,000 on this car. I have now filed with my attorney and will follow with GM, following dozens of emails and calls. It would be an easier pill to swallow if their customer service wasn't absolutely disgusting. The day I bought my car they gave it to me filthy and didn't discuss anything about the car with me. The first time I had my car in service it was there for nine days. This last time they had it for 11 days. They give me a completely filthy loaner each and every time I have to take my car in which by the way is a pick up truck not a Corvette. I have been through this with GM before with another vehicle that was defective and did not have anywhere near this much trouble with the dealership. I simply asked them to apply my down payment and my paid monthly payments to another corvette, instead of my having to file with GM to buy back the vehicle. There has been absolutely Zero indication that they have any interest in maintaining the integrity of the Durdin /parkway name. I explained to them very clearly that I have been paying close to $900 a month for a car that has not been running properly since I bought it FROM THEM , on top of the fact that it has been There equating to close to an entire month collectively. I afforded them the opportunity to take the vehicle back and put me into another one, and they have elected to treat me with nothing but absolute disregard. More
2013 infinity purchased 16 days ago It has been a struggle getting my new car airbag repaired Josh the service technician that's from Jacksonville Florida was very professional and a pol It has been a struggle getting my new car airbag repaired Josh the service technician that's from Jacksonville Florida was very professional and a polite young man. I would refer him to my family and friends. More
Wonder Woman of GREAT DEALS!!!! Jacki Burke is absolutely amazing!!! She made it super easy to get a new car and I absolutely LOVE my 2016 Chevrolet Trax!!!! She works wonders to get Jacki Burke is absolutely amazing!!! She made it super easy to get a new car and I absolutely LOVE my 2016 Chevrolet Trax!!!! She works wonders to get you the best deal possible which is why she is called THE WONDER WOMAN OF GREAT DEALS!!!! Go see her!!! You won't be disappointed!!!!!! More
Fast and Easy Jacki Burke was great. Down to earth person. Smooth transaction. Only issue was that I did not get a full tank of gas. Vehicle only had a quarter Jacki Burke was great. Down to earth person. Smooth transaction. Only issue was that I did not get a full tank of gas. Vehicle only had a quarter tank of gas. :) More
Jacki Burke "Wonder Woman" is GREAT I found a truck that I was interested in on line. I called the dealership and explained what I wanted to accomplish with Connie Anderson. Connie was g I found a truck that I was interested in on line. I called the dealership and explained what I wanted to accomplish with Connie Anderson. Connie was great to talk to and relayed my information to Jacki. Jacki called back later in the day and we set up a time for me to come by. The truck I was interested in was sitting in the parking lot all by itself when I arrived. It took a very short time for the appraisal on my trade, to close the deal and finish the paperwork. I hope to have the opportunity to deal with Jacki on my next purchase. Thanks for making it easy Wonder Woman!!! More
They made me do the work myself! My car was losing oil and I went to get an engine oil consumption test. I explained the issue to the service guy and he said they would change the oil My car was losing oil and I went to get an engine oil consumption test. I explained the issue to the service guy and he said they would change the oil, while talking down to me as if I don't know how much oil goes into my own car. I repeated that I needed a consumption test, not just an oil change, and he went online and printed out a sheet, told me I have to measure the oil myself and fill out the sheet, then go to any Chevy service center when the change oil light comes on. 3k miles later I check in at another Chevy dealership and they told me that was completely wrong. They have to change the oil and they have to track and test it and I have to bring it back to the same dealer in 2k miles. Beyond that, parkway scheduled me with this one other guy on Saturday then I go to find that guy doesn't even work Saturdays. It's clearly mismanaged and their service guys don't know really basic processes. More
Jacki Burke is a smart and great salesperson I met Jacki in 2006 as a brand new salesperson. I had the privilege to manager her and watch her grow. She has become a smart and customer oriented sa I met Jacki in 2006 as a brand new salesperson. I had the privilege to manager her and watch her grow. She has become a smart and customer oriented sales Wonder Woman. That was apparent with my experience with her when I bought my car with her. She was on top of things and an advocate of her customers. Great experience and very proud of her growth and ingenuity. I highly recommend you buy from her and tell your family and friends. I cannot give a 5 star rating for the entire dealership as some knuckle head on the desk named Jarrod (I think) had the audacity to call the F&I guy to ask if I was for real before letting me take the car to be looked at. If he wanted to know he could have spent more that the 30 seconds he took to shake my hand and leave. I was a sales manager for 15 years and I got to know my customers personally to make sure their experience was great from top to bottom. The F&I guy should also keep his deep sigh of frustration at a lower level when walking out of the office because I had a question he couldn't answer. My time is just as valuable as his. Jacki more than made up for it however. More
Wonder woman is great ! I got my son a truck The lady we all seem to love .💜.. They call her wonder woman .Mrs Jackie burks.. She's awesome and very efficient. She new exactly where to go find t The lady we all seem to love .💜.. They call her wonder woman .Mrs Jackie burks.. She's awesome and very efficient. She new exactly where to go find the truck my son desperately needed . Trying so hard to find a reasonable truck thank God she was put in my path. She quickly got me all setup . I thank her and Mr Andrew for being so kind . My son loves his truck. Thank you thank you !!😊 More
Wonder Woman Experience I recently was in the market to lease a new vehicle and had narrowed options to GMC and Chevy. By luck, the first person to approach me as soon as I I recently was in the market to lease a new vehicle and had narrowed options to GMC and Chevy. By luck, the first person to approach me as soon as I got out of my car at Parkway Chevrolet was Wonder Woman Jacki Burke. I will say that she made the entire experience very pleasant and easy as well as finding me a great deal on a new Traverse. She takes great pride in what she does and it reflects in the commitment she provides to getting the best deal for her customers. Would highly recommend seeking Jacki out if you are in the market for a Chevy. More
absolutle amazing service no games no jokes just straight talking business deal was done in less than an hour totally satisfied with sales person JACKI BURKE (WONDER WOMAN no games no jokes just straight talking business deal was done in less than an hour totally satisfied with sales person JACKI BURKE (WONDER WOMAN ) More