Parkway Chevrolet

Letter from Chevy abouot a defective part Recently I recieved a letter from Chevy corporate office of how there was a defective part identified and if already replaced Chevy will reimburse me. Recently I recieved a letter from Chevy corporate office of how there was a defective part identified and if already replaced Chevy will reimburse me. Actually the letter has NO CHARGE capitalized and in bold. The letter goes on to explain to complete the claim form attach invoice and receipt and send to the dealer. Parkways, Joe Miller, promptly called to say that they would not reimburse my $100.00 deductible because I happened to have another defective part installed that had to be ordered from a previous service call. SO let me sum this up: Chevy solicted me to send in my claim. Chevy now wants to argue with me about rimbursement they offered in the first place! Still own a 1999 Chevy Silverado, last 3 trucks were Chevy. Last three cars were Chevys, two of which were purchased at Parkway. Will not be shopping at Parkway again! More

The Worst Customer Service Once Vehicle Has Been Purchased They do not stand by their repairs. Taillight lamp went out before 3 months, and they will not replace it again. $954 is my quote! They do not stand by their repairs. Taillight lamp went out before 3 months, and they will not replace it again. $954 is my quote! More

Worst experience in a million miles driven Expensive items sneaked on order sheet. Unable to see computer screen evasive salesperson "checked" questions asked. No paperwork provided. Fina Expensive items sneaked on order sheet. Unable to see computer screen evasive salesperson "checked" questions asked. No paperwork provided. Financing pushed untruthfully. Dealership gets kickback.. More

Excellent Customer Service. Thank you so much for finding exactly what we wanted, and getting it to the dealership as quick as possible. Thank you! Lauren Customer Service. Thank you so much for finding exactly what we wanted, and getting it to the dealership as quick as possible. Thank you! Lauren More

Good emergency care My car wouldn't start and local repair shop could not figure it out. The Parkway Chevrolet passed the car through a computerized analysis and gave a p My car wouldn't start and local repair shop could not figure it out. The Parkway Chevrolet passed the car through a computerized analysis and gave a prompt list and estimate of all that was wrong and needed attention. 6 year old car. The agent sent me a quick link to sign up for the GM BuyPower card that I could use to pay the exorbitant amount. The report looked valid and nothing that seemed over-serviced or over-charged - although I do not know what the std labor charges are supposed to be. At least they did not say I had to fix something that was fine. The agent had a personal touch in dealing with customers. I felt that my car was safe to drive after this. More

Great I took my Tahoe in for oil change and state inspection. Dave Ramsey was very nice and professional. The employees did a very good job and I would hi I took my Tahoe in for oil change and state inspection. Dave Ramsey was very nice and professional. The employees did a very good job and I would highly recommend them. The service has improved a great deal since my last visit. More

New battery Need a new battery. Very personal contact with the service department and very short length of wait time! Service waiting area very comfortable. Al Need a new battery. Very personal contact with the service department and very short length of wait time! Service waiting area very comfortable. Always appreciate the friendliness and care. More

Fast Purchase / Friendly Faces Parkway treated my very well in my recent purchase. I've been to dealerships where I was purchasing a cheaper/non-new car and was treated less then w Parkway treated my very well in my recent purchase. I've been to dealerships where I was purchasing a cheaper/non-new car and was treated less then welcome. Jeremi treated me very well and was very understanding and patient in our deal. This also turned out to be one of my fastest purhcases to date. You get in, test drive, sign up and drive away. I would highly recommend this dealership to friends and family. More

New Vehicle Purchase We recently bought a Silverado from Parkway Chevrolet. This was a great experience. From the minute we walked into the door, we knew we made the rig We recently bought a Silverado from Parkway Chevrolet. This was a great experience. From the minute we walked into the door, we knew we made the right decision. The sales teams and finance team did a great job getting us into the vehicle we wanted. Parkway will be our go to dealership from now on More

New Silverado Excellent sales experience from first internet contact with Gina Treadwell through the sales close with Scerif Abdelazim. Both expressed empathy for m Excellent sales experience from first internet contact with Gina Treadwell through the sales close with Scerif Abdelazim. Both expressed empathy for my Hurricane Harvey flood situation. Gina kept me informed on inventory availability throughout the process and they put me in the vehicle that I was looking for. I appreciated the professionalism and care. More