Parkway Chevrolet

A/C was not cooling It is summer time and driving without A/C is not an option. My 2005 Trailblazer with 145000 miles for the first time had a real A/C problem. I was p It is summer time and driving without A/C is not an option. My 2005 Trailblazer with 145000 miles for the first time had a real A/C problem. I was prepared for being without it for a few days, but Gerald took it in on a Monday morning appointment, gave me a diagnosis in early afternoon, then installed a new fan, schrader valves, recharged, tested and returned to me that same Monday evening. Really great service. More

Sold me a car with damage and did not disclose it I purchased a 2017 CT6 from Manual Torres. It only had 3,000 on it and the disclosures indicated there was no prior damage the vehicle and no work had I purchased a 2017 CT6 from Manual Torres. It only had 3,000 on it and the disclosures indicated there was no prior damage the vehicle and no work had been done to it. After purchasing it, i took it to a body shop to have a body kit and spoiler installed. The body shop owner immediately noticed damage. Upon further inspection, there was paint chipping off and peeling. I contacted Manny and his managers, Jerrod and Andrew. Since they sold me the car with the understanding that it had not been damaged, I was hoping they would do what is right and pay for repairs since I had just purchased it. They were extremely unhelpful and they sold me a car with defects, didn't disclose them and are now are making me be responsible for an $851 repair. I would not recommend working with Parkway Chevrolet. Today I went to pick up my license plates and figured I'd talk to them in person before writing a review and I spoke with Andrew. He just doesn't seem to care that the dealership sold me a car they stated had no damage. I have the report and I have messages from Manuel Torres stating their report said it had no damage. Why can't dealerships just do the right thing for customers. I know what "As-is" means for a used car, but I also know that if you tell me there is no damage and then I find out there is, you should should take care of it. More

My experience was great I purchased a car from Brandon salesman and Justine knekol finance manager were very helpful in completing my deal I will refer them to all my friends I purchased a car from Brandon salesman and Justine knekol finance manager were very helpful in completing my deal I will refer them to all my friends and family really made the experience easy I’m happy wit the whole process love my car More

Great fast customer service We have been really pleased with the service at Parkway. The last 3 vehicles we bought from them and used them for service. The buying experience has We have been really pleased with the service at Parkway. The last 3 vehicles we bought from them and used them for service. The buying experience has always been so above the other dealerships. Looking to soon buy my next auto from them as well. More

Poor Workmanship, Wrong Parts, Failure to Follow-Up Brought my new 2018 Corvette into the dealership Service department for the 2nd of 3 "free" oil changes. The service department technician argued w Brought my new 2018 Corvette into the dealership Service department for the 2nd of 3 "free" oil changes. The service department technician argued with me about the proper oil for the car, eventually realizing he was wrong about the proper oil required by the car. To avoid the difficulty I'd encountered previously, I had my oil changed by a professional garage. The oil filter installed on the Corvette by Parkway was the WRONG oil filter. (PF-48 vs PF-64). There is even a service bulletin about not using the PF-48 in any circumstance. Calling the Service Manager, nor any other member of Parkway Chevrolet had any effect. In fact, the Service Manager was supposed to call me back several days later about the issue and failed to return my call. If you get service work done at Parkway Chevrolet, do so at your own risk. Buyer beware. More

Great Experience Definitely Recommend While looking for a vehicle I was in touch with Trina Muse at Parkway. She was helpful and great to work with. I would definitely recommend Parkway an While looking for a vehicle I was in touch with Trina Muse at Parkway. She was helpful and great to work with. I would definitely recommend Parkway and Trina Muse. More

Great service! Jose is a great salesman! He was cool calm and collective and landed me the car of my dreams! The entire staff there is great! They follow up quickly Jose is a great salesman! He was cool calm and collective and landed me the car of my dreams! The entire staff there is great! They follow up quickly and try to provide the best service possible! More

Outstanding service! The truck buying experience was second to none. Parkway worked with us when no other dealer could come close. Definitely will recommend to others and The truck buying experience was second to none. Parkway worked with us when no other dealer could come close. Definitely will recommend to others and will go there for everything related to purchase from now on! More

Kim Yan Yanez was the best It was per first time buying at a dealership, but Kim made it so easy for us, was courteous and took the time to make this a great experience, she was It was per first time buying at a dealership, but Kim made it so easy for us, was courteous and took the time to make this a great experience, she was very easy to work with and gave us a lot of options and worked with us to give us a great deal on our 2016 Tahoe ltz, gave us a great trade in value for our truck and, which I wasn’t expecting and gave us those good news, I can and will recommend her for your next buy! More

2017 Z71 transmission shift problem Brought my truck in to Joyce Cullin, and she found there was a bulletin from Chevy about reprogramming the shift pattern in my model year and trim lev Brought my truck in to Joyce Cullin, and she found there was a bulletin from Chevy about reprogramming the shift pattern in my model year and trim level (LTZ Z71). With my job time is a luxury, and she knows that, and had the transmission tech take it right back. Back on the rig now 2 weeks later and running perfectly. More