Parks Toyota of DeLand

Friendly, Easy Internet Shopping We did not ultimately purchase from this dealership, but were helped by friendly, no-hassle customer service who provided us with all the information We did not ultimately purchase from this dealership, but were helped by friendly, no-hassle customer service who provided us with all the information we requested. We were offered great prices, but this region could not receive the exact model, trim, and color in time to make our purchase work. We probably would have otherwise purchased here. Once the dealership learned that we purchased elsewhere, they kindly offered to still answer any questions we might have later. Super friendly, and low stress! More

Dishonest I decided to give Parks Toyota of Deland a try when I was looking to purchase a new 2016 Toyota 4Runner Trail. Everything was great at first and they I decided to give Parks Toyota of Deland a try when I was looking to purchase a new 2016 Toyota 4Runner Trail. Everything was great at first and they offered me the best price. We had agreed on numbers for a lease and them giving me the amount I wanted for my trade so I gave them a $1,000 deposit to locate the car. About 4 days go by and they let me know my 4Runner is in. After reviewing the numbers that they sent me a few days prior, I noticed that the trade info on the paper was blank. I contacted them back in regards to having them fix it. They sent me over the revised sheet and the payment was $50 more than we agreed upon! I am glad that I figured this out before I made the 2.5 hour drive from Gainesville. Of course I was appalled by this since we had already agree on numbers 4 days prior and they had $1,000 of mine in house. After communicating back and forth with the salesperson a manager called me. We had a 10-15 minute phone cal about the mistake they made. They would not honor the deal that we agreed upon and insisted that I just come in. I was not driving 2.5 hours to get screwed over. They acted like I was stupid and didn't understand what they were doing. They pulled an old "bait and swap" on me. I would not recommend this dealership. More

stress free, friendly staff. I had salesmen Chenier and Scott. They both are very knowledgeable about the cars they sell. This is my 4th purchase in 2 years. 2 cars for me and 2 c I had salesmen Chenier and Scott. They both are very knowledgeable about the cars they sell. This is my 4th purchase in 2 years. 2 cars for me and 2 cars for 2 of my kids. I wouldn't think of buying any where else. I started with a 2014 corolla and now I have upgraded to a 2016 Camry SE and I Love, love, love it!!! More

Great experience - friendly staff! Nathan Bilbao was great to work with. Overall good car purchasing experience! The sale process didn't take long at all - relatively quick and easy. Nathan Bilbao was great to work with. Overall good car purchasing experience! The sale process didn't take long at all - relatively quick and easy. More

Excellent process to provide cost for Toyota RAV4 Liminted My wife and I went to Toyato Deland to get pricing for a 2016 Toyota RAV4. The salesman and his manager were efficient, professional, and thorough. If My wife and I went to Toyato Deland to get pricing for a 2016 Toyota RAV4. The salesman and his manager were efficient, professional, and thorough. If we buy RAV4, it will be thru this dealership More

Never got vehicle delivered Horrible experience. I was lied to and was treated like complete garbage. They completely do not care about you as a person. I've never as a customer Horrible experience. I was lied to and was treated like complete garbage. They completely do not care about you as a person. I've never as a customer would ever shop at this dealership. More

Tough deal to make but Parks delivered!!! It was a difficult deal to accomplish, my current car was buried in 8K, my payment was already really high and I didn't want to go any higher. My cred It was a difficult deal to accomplish, my current car was buried in 8K, my payment was already really high and I didn't want to go any higher. My credit was good but not great. So how to put me into a new Toyota Camry XSE v6, that was the question. It was a question every prior dealership answered with NO WAY. Some spent time before telling me my payment would have to go up 100+ or I would need to put down 7K. Others wouldn't even talk to me when I told them my car year and amount owed. I was about to give up and wait for my value to even out. Then I used truecar to get the value of the XSE and Parks Toyota responded. They were very friendly, and optimistic that they could do something. They invited me over and offered me the car for $30 more than I was paying with nothing down. Woohoo! Bruce was my initial contact and was very pleasant and helpful, Derek assisted me when Bruce was busy. Tom the sales manager had an assured calming confidence that we were going to get the deal done (and he was right). I don't recall the name of the finance manager but he was excellent and very straight forward. He explained the difficulties we needed to overcome and how we did it. It was really a great experience. I did have a small disagreement with the GM, but it was after the fact. Overall Parks did the near impossible. I'm guessing they sacrificed a bit in profit to get me a deal that I was barely qualified for. Since then I am so happy to be out of my old car (Camry hybrid which was not a good fit for me) and into the new Camry XSE v6 (much more fun, comfortable, higher tech, and just plain enjoyable to drive and look at) Good Show Parks!!! Would definitely buy from again More

Best deal!!! Worked with Bruce and Jay, this has been the 2nd vehicle I've purchased here, excellent customer services and I got the deal I want WHOOAH!!! Worked with Bruce and Jay, this has been the 2nd vehicle I've purchased here, excellent customer services and I got the deal I want WHOOAH!!! More

i have bought 2 cars from bruce great guy Bruce was great bought 2 cars from him no pressure,no lies,just a great process.Only complaint was the extra warranty push from someone other than my Bruce was great bought 2 cars from him no pressure,no lies,just a great process.Only complaint was the extra warranty push from someone other than my salesman More

My poor car :'( I had my car serviced by Auto butler about two weeks ago and everything seemed fine at first, until I saw my car under a street light. There are now s I had my car serviced by Auto butler about two weeks ago and everything seemed fine at first, until I saw my car under a street light. There are now scratches on my cars hood which were certainly not there before. Whoever serviced it either used a power polisher and did not know what they were doing, or they used a cloth that was somehow contaminated with some sort of abrasive (Ex. sand). This is not my idea of professional work. I would like to be contacted about this. My car is less than two years old, and is garage kept. I would like an explanation as to why my paint is now ruined. Seems ok in the sun, but under street lights the scratches are clearly there. This is not the first time my car has been damaged in some way by this dealership. I have gotten my oil changed there a quite a few times, and more often than not there were oil stains on my car, both inside and out. Complain to management, and all you get is an "I'm sorry", we will clean it. I'm so sick of hearing that. Toyota makes a great product, but the service stinks. I feel sorry for my poor car whenever I have to get it serviced. I don’t see any of the technicians there showing any regard for my property. More