Parks Toyota of DeLand

I purchased a vehicle from them and not even a month of ownership vehicle breaks down. I’m making payments on a vehicle that has been sitting on their lot. These people only care of the money they don’t ca ownership vehicle breaks down. I’m making payments on a vehicle that has been sitting on their lot. These people only care of the money they don’t care about their customers. Ive called back wanting to trade in the vehicle and they just hang up on my face. That’s disrespectful, he refused to give me his name or transfer me to a manager. They have horrible customer service, the employees are very rude and they give you the runaround. They shouldn’t be in business. If I knew I would’ve never driven 4 hours to purchase a vehicle from them. All they want to do is take your money. They are lying thieves More

My boyfriend and I purchased a vehicle from this dealership 4 months ago (April), not even a month later the car's engine gave out and has been sitting since then. We have gone through the warranty, dealership 4 months ago (April), not even a month later the car's engine gave out and has been sitting since then. We have gone through the warranty, and they have approved for us to get the motor repaired, ever since then this dealership has constantly given us the runaround and refuses to do anything else. We have constantly been calling them to check up on the car and its always the same thing. Last week we were given the option to trade in the car, after thinking about it we decided to go with that option because we have been paying our car for 4 months without even driving it. Yet today when we called again, they told us that we needed to drive up there. We live 4 hours away from that dealership and cannot afford to waste 8 hours of our time to drive and be disappointed. With our first purchase everything was done over the phone, and we had numbers ready for us before we went to sign. So why are we getting bamboozled and being treated as if we are stupid. Today we called the dealership again to explain that we cannot afford to drive up there and would like to run the numbers just like we did 4 months ago only to be hanged up on. The person we were speaking to had the audacity to hung up on us not once, but three times. This dealership is the worst place to buy from, has the worst customer service and treat their customers like trash when they can't coerce you into doing what they want, they only care about their money and nothing else, we have been without a car for 4 months and they refuse to fix our car nor speak to us. On top of being hung up on, this so-called salesperson refused to give us his name nor did he transfer us to talk to the general manager. If I could rate this dealership 0 stars I would without a doubt, do it. I do NOT recommend purchasing from this dealership and I WILL NOT recommend it to any of our friends in the future. They have continuously wasted our time trying to persuade me that we inquired on multiple vehicles when they were the ones who suggested the trade in the first place. I regret that we ever found this dealership and purchased anything from them. More

Jason and Courtney did a great job, clear and concise communication. Respectful attitude, and the delivery of the car was well done, in terms of COVID safety, education about the car. communication. Respectful attitude, and the delivery of the car was well done, in terms of COVID safety, education about the car. More

Alex Quiliche and Jason Millgrom at Parks Toyota went above and beyond to get a deal done. The entire process was transparent and seamless. Highly recommend! above and beyond to get a deal done. The entire process was transparent and seamless. Highly recommend! More

Parks Toyota of Deland does not keep their promises. I bought a used car and there was only a single key. I have it in writing that they will provide a second key. It has now been 5 weeks and I have not r bought a used car and there was only a single key. I have it in writing that they will provide a second key. It has now been 5 weeks and I have not received a key and the Sales Manager Jake Jensen is no longer responding to my request for updates on the key. Do not buy a car at Parks Toyota of Deland because you cannot trust what they say, even if you have it in writing. More

We had a very enjoyable car-buying experience with Racquel Kerr. She made the process very easy and was very patient with us. Would definitely recommend Toyota Parks and Racquel to anybody looking f Racquel Kerr. She made the process very easy and was very patient with us. Would definitely recommend Toyota Parks and Racquel to anybody looking for a new vehicle!! More

The purchase experience was flawless. From start to finish was very easy. Jason and Derek made things very clear and understood. Scott in finance was also very thorough but quick. Go to Deland Toyota i finish was very easy. Jason and Derek made things very clear and understood. Scott in finance was also very thorough but quick. Go to Deland Toyota if this is the experience you’re looking for. More

Place was great. The staff was friendly employee that helped was amazing and helped picking everything out. Would recommend to to friends and family. Prices where goods helped was amazing and helped picking everything out. Would recommend to to friends and family. Prices where goods More

Racquel Kerr was very helpful and quite fun to work with. She helped me through the process of getting my car with ease. Thank you She helped me through the process of getting my car with ease. Thank you More

Filled the tank. Detailed the vehicle. Got us the best deal! Everyone was very friendly. The whole process was quick as painless! Thank you! Thank you Alex! deal! Everyone was very friendly. The whole process was quick as painless! Thank you! Thank you Alex! More