Parks Toyota of DeLand

Best car lot we have ever been to sales person on finince person was the greats person was the greats More

We have been going to this dealership for approximately 15 years and have always been treated with respect and fairness 15 years and have always been treated with respect and fairness More

The staff was professional, courteous, and very knowledgeable. They did not rush the process. They were honest and helped get me into my new vehicle. knowledgeable. They did not rush the process. They were honest and helped get me into my new vehicle. More

Raquel was great! Friendly and fast! Would recommend her to everyone. to everyone. More

My latest experience was very disappointing. I felt like secondary after being a loyal Toyota customer 2 straight times in a lease and was trying for the trifecta with a purchase this time. Due to the pande secondary after being a loyal Toyota customer 2 straight times in a lease and was trying for the trifecta with a purchase this time. Due to the pandemic, I was in dire straits, but never was late 30 days on my car payment, but that doesn't matter anymore or does loyalty. The hurt my credit with 7 inquiries and no approval. Steve the sales rep told me we can approve you for the new 2022 Corolla LE for $510 per month for 72 months with $1000 down, WTH? Let's do some math shall we? 2022 Toyota Corolla LE $23,000 - $510/MO. X 72 = $36,720. I said to Steve that's well over 50% interest, and he said no it's a lot less, really? Let's not forget the $1000 down which I told him a few times not out of pocket I never have done that with my last 9 new car purchases. Loyalty means zero to Parks Toyota in Deland, Nothing! I hope you find this review helpful, and I am writing this, so you don't fall for an outrageous contract. The best in Deland Toyota of DeLand see Courtney. No thanks! Check out my new web site coming soon. BTW I am a Digital Marketing Pro. See on page 1. To the finance manager who said I feel bad, what do you feel bad about? Hurting my credit with all the inquiries or trying to get me in a bad contract. Crickets... More

I purchased a Toyota 2021 corolla on 6/21/21 They made a I purchased a Toyota 2021 corolla on 6/21/21 They made a promise that they would have my windows tint in July when I called to see what time to come I purchased a Toyota 2021 corolla on 6/21/21 They made a promise that they would have my windows tint in July when I called to see what time to come in scheduling knew nothing of this the windows was tint 8/6/21 now I have bubbles in the rear windows the back seat was dirty the front windows you could see where the water was running down this is the worse experience I have had purchasing a vehicle now I'm waiting on a resolution my next step is to call Toyota main office More

Was very welcomed and helpful.And the sales man Bruce Was very welcomed and helpful. And the sales man Bruce hrabia was great Was very welcomed and helpful. And the sales man Bruce hrabia was great More

I purchased a vehicle from them and not even a month of ownership vehicle breaks down. I’m making payments on a vehicle that has been sitting on their lot. These people only care of the money they don’t ca ownership vehicle breaks down. I’m making payments on a vehicle that has been sitting on their lot. These people only care of the money they don’t care about their customers. Ive called back wanting to trade in the vehicle and they just hang up on my face. That’s disrespectful, he refused to give me his name or transfer me to a manager. They have horrible customer service, the employees are very rude and they give you the runaround. They shouldn’t be in business. If I knew I would’ve never driven 4 hours to purchase a vehicle from them. All they want to do is take your money. They are lying thieves More

My boyfriend and I purchased a vehicle from this dealership 4 months ago (April), not even a month later the car's engine gave out and has been sitting since then. We have gone through the warranty, dealership 4 months ago (April), not even a month later the car's engine gave out and has been sitting since then. We have gone through the warranty, and they have approved for us to get the motor repaired, ever since then this dealership has constantly given us the runaround and refuses to do anything else. We have constantly been calling them to check up on the car and its always the same thing. Last week we were given the option to trade in the car, after thinking about it we decided to go with that option because we have been paying our car for 4 months without even driving it. Yet today when we called again, they told us that we needed to drive up there. We live 4 hours away from that dealership and cannot afford to waste 8 hours of our time to drive and be disappointed. With our first purchase everything was done over the phone, and we had numbers ready for us before we went to sign. So why are we getting bamboozled and being treated as if we are stupid. Today we called the dealership again to explain that we cannot afford to drive up there and would like to run the numbers just like we did 4 months ago only to be hanged up on. The person we were speaking to had the audacity to hung up on us not once, but three times. This dealership is the worst place to buy from, has the worst customer service and treat their customers like trash when they can't coerce you into doing what they want, they only care about their money and nothing else, we have been without a car for 4 months and they refuse to fix our car nor speak to us. On top of being hung up on, this so-called salesperson refused to give us his name nor did he transfer us to talk to the general manager. If I could rate this dealership 0 stars I would without a doubt, do it. I do NOT recommend purchasing from this dealership and I WILL NOT recommend it to any of our friends in the future. They have continuously wasted our time trying to persuade me that we inquired on multiple vehicles when they were the ones who suggested the trade in the first place. I regret that we ever found this dealership and purchased anything from them. More

Jason and Courtney did a great job, clear and concise communication. Respectful attitude, and the delivery of the car was well done, in terms of COVID safety, education about the car. communication. Respectful attitude, and the delivery of the car was well done, in terms of COVID safety, education about the car. More