Parks Ford Lincoln of Gainesville - Service Center

Bill Stoffer is a remarkable service rep. very knowledgeable, efficient and respectful. He listens to what you want and recommends what you may need. very knowledgeable, efficient and respectful. He listens to what you want and recommends what you may need. More

Always communicates well and is on top of issues when I contact them for appointment contact them for appointment More

Great service and location for easy access. They worked with us in scheduling according to our needs They worked with us in scheduling according to our needs More

Poor customer service no follow up or follow through treats customer as they know nothing treats customer as they know nothing More

I took time out of my busy day to get there and not get a tire rotation or a wash for the car and they ask me if they could do it crappy. tire rotation or a wash for the car and they ask me if they could do it crappy. More

I was able to schedule this appointment Easily and the work was Completed satisfactory. The service advisor was polite and listened to the problems and was able to complete the work in a timely manner work was Completed satisfactory. The service advisor was polite and listened to the problems and was able to complete the work in a timely manner More

They valued me as a customer. They were honest and prompt and completing my cats service. They were honest and prompt and completing my cats service. More

I have found Parks Lincoln Ford and Bill Stoufer, my service representative, to be excellent with outstanding service. Someone I can appreciate and trust with my automobile. service representative, to be excellent with outstanding service. Someone I can appreciate and trust with my automobile. More

Disappointed to say the least. This is the 2nd time I’ve had an issue with the service department there. This is the 2nd time I’ve had an issue with the service department there. More

Bill Stoufer has been my contact and service representative for years, actually since before Parks Ford moved to this new location. He is always so kind and informative. Anytime I have a concern representative for years, actually since before Parks Ford moved to this new location. He is always so kind and informative. Anytime I have a concern regarding my car he is there to help and reassure me. Not only have I found the service at Parks Ford to be excellent, but I continue coming back because of Bill and his professionalism and kindness. More