Parks Ford Lincoln of Gainesville - Service Center

Excellent service from Frazier! Car was washed, unexpectedly, which I was very grateful for. Thank you. Car was washed, unexpectedly, which I was very grateful for. Thank you. More

I scheduled an appointment for 10AM that day. Upon arrival, there were 2 others waiting to be helped. It took 45 minutes before I was assisted by anyone. Upon arrival, there were 2 others waiting to be helped. It took 45 minutes before I was assisted by anyone. More

I checked in online and requested a call - nobody called an 90 minutes later nobody had looked at my car. I went to the desk and asked for info and 30 minutes later the car still hadn’t been taken back so w an 90 minutes later nobody had looked at my car. I went to the desk and asked for info and 30 minutes later the car still hadn’t been taken back so we took the car and left. We won’t be back. More

Everyone was very polite and did a great job on my car! I'm very happy. Thank you so much. I worked w Devon but didn't see his name on the list. I would give him 5 stars I'm very happy. Thank you so much. I worked w Devon but didn't see his name on the list. I would give him 5 stars More

Everything was great except wait time & car wash. Overall work was exceptional, satisfying!! Good Enough!! Overall work was exceptional, satisfying!! Good Enough!! More

I have been a customer of Park Ford for about30 years and Bill Stoufer has always been there right away. He is an amazing worker and can answer any question. The service Dept. Has always been top notch and t Bill Stoufer has always been there right away. He is an amazing worker and can answer any question. The service Dept. Has always been top notch and that is another reason I continue to be a customer. Thank you for all you do to make it worth returning! More

Service department is very helpful Good guys very friendly great Thank you very much good day friendly great Thank you very much good day More

I’ve been with this dealership for almost 20 years and have been disappointed lately with charging the customer for every little thing. An example is to check what is wrong with your car you pay over $200 have been disappointed lately with charging the customer for every little thing. An example is to check what is wrong with your car you pay over $200 and it is not taken off but added to the repair. It used to be if you got the repair it went towards the bill. Then there is up sell on service, if I need or want I will let you know. The service department is always professional and courteous but the nickel and diming is a bit much. More

Left word for Service manager or general manager, we’re supposed to call me. Which is what I’ve requested every survey. Never did. supposed to call me. Which is what I’ve requested every survey. Never did. More

Dropped my car off on Friday. Was told Saturday that my car wouldn't even be looked at till Monday. Why schedule a service appointment if you don't have the man power to take care Was told Saturday that my car wouldn't even be looked at till Monday. Why schedule a service appointment if you don't have the man power to take care of the vehicles? More