Parks Ford Lincoln of Gainesville - Service Center

Very impressed with the service and the call l received about the recall that I had no idea about until I got the call from the young lady and she scheduled to have Cody to come to me and he was so profess about the recall that I had no idea about until I got the call from the young lady and she scheduled to have Cody to come to me and he was so professional and clear on what he was doing and also very polite I will be looking forward to have him service me again and again thanks for your great work. More

They got me in and out within the time that they said it would take. Friendly and professional. would take. Friendly and professional. More

Great! Always professional . Started on time and did not wait long to complete the service. Always professional . Started on time and did not wait long to complete the service. More

Always quality service, fair charges, and willing to go the extra mile to do the job right and satisfy the customer. the extra mile to do the job right and satisfy the customer. More

Bill always takes great care of my trucks. He is always so pleasant and friendly. He is always so pleasant and friendly. More

Always up front with info on what’s going on and very informative. I like working with Bill informative. I like working with Bill More

Levin was very professional. He answers my questions and take good care of the car. He answers my questions and take good care of the car. More

Went in for scheduled oil change and found a recall was needed. All task completed in a timely manner and was on my way. needed. All task completed in a timely manner and was on my way. More

Car was not washed Slow in bringing car up To many false things needed, brake fluid change really at 30 000 miles. Sounds like xx. false things needed, brake fluid change really at 30 000 miles. Sounds like xx. More

Terrible. Second time I’ve taken my car in to get the brakes done. First time I sat around for an hour before they told me they were out of brake pads even tho Second time I’ve taken my car in to get the brakes done. First time I sat around for an hour before they told me they were out of brake pads even though I had an appointment a week in advance. I took it in again a couple weeks later and got a call over two hours later saying they couldn’t do the job because they couldn’t get the tires off because of the lug nuts. I was then lied to and said they were stripped even though I had only taken it to that dealership so they would have been the ones to do it. Then they said they didn’t have the tool to get them off even though that was never a problem before. So either they just didn’t feel like doing it or they had lied all the times I brought my car in to get the tires rotated. Then they called back and had a different story that they could get the lug nuts off they just couldn’t do it that day because a lack of people on a Saturday. They also took the tool that I had left for them in my truck and didn’t put it back but I didn’t realize till after I left and didn’t want to deal with them anymore so now anywhere I take my car to might not be able to do the work that my car needs to be safe. I wish I could give my experience negative stats. I will never take my car there ever again. More