Parks Ford Lincoln of Gainesville - Service Center

Parks Ford Gainesville gave me back my vehicle with a new leak and totally inoperable; I ended up repairing it myself for < 5% of what they quoted. A routine oil change and tire rotation led to my vehicle leak and totally inoperable; I ended up repairing it myself for < 5% of what they quoted. A routine oil change and tire rotation led to my vehicle becoming inoperable the next day. The engine began overheating and I found that the coolant was dry. Discovered some harnesses in the engine bay that were not properly reconnected. Near one was a pinhole leak in the coolant reservoir return hose. They wanted $1500 to replace that hose, the coolant reservoir (which they said was cracked), and the coolant distribution widget because they said it's got old seals. I was surprised by the price. Additionally, they recommended ANOTHER $1500 to replace the remaining coolant system hoses. They also remained quite confident that the original service had nothing to do with the new problem. The service manager explained that they charge $300 per hour for labor just to be able to stay in business. So I looked up a YouTube video. $60 worth of parts on Amazon and 2 hours of wrenching solved this $1500 problem I got handed. Learned that I should avoid Ford Parks Gainesville service center until it changes ownership (again). More

I highly recommend mobile service to family and friends. This service was fast and convenient! This service was fast and convenient! More

As always great service! Bill was friendly, everything explained. Service quick, waiting room comfortable. Assured of the quality of work. Seeing the pictures of staff and ab Bill was friendly, everything explained. Service quick, waiting room comfortable. Assured of the quality of work. Seeing the pictures of staff and ability to rate is new to me, a positive experience. Thank you! More

Easy to schedule. Courteously greeted. Kept advised. Very satisfied. Cody and Fraser were a pleasure to work with. Courteously greeted. Kept advised. Very satisfied. Cody and Fraser were a pleasure to work with. More

I’m very proud of my son, Zachary Nonog, who did the oil change on my car at my work parking lot. Mobile service is superb! I heard from his boss that he does a great job at Ford everyday and a great team p change on my car at my work parking lot. Mobile service is superb! I heard from his boss that he does a great job at Ford everyday and a great team player. He should be considered for a raise! Lol More

I felt like I went for a oil change and 15 miles later I had a maintenance light that I had to come back for only to pay $300 had a maintenance light that I had to come back for only to pay $300 More

Was very very slow for just oil change. Was not happy about not getting my radio even looked at. Was not happy with service. Was not happy about not getting my radio even looked at. Was not happy with service. More

My service advisor was friendly and answered all my questions and advised me on things that will need to be taken care of in the future questions and advised me on things that will need to be taken care of in the future More

Definitely will return It was efficient and done in a timely basis. Service manager was very helpful timely basis. Service manager was very helpful More