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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,425 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,425 reviews

March 06, 2026

The car was serviced within a reasonable time and the work was well done. The problem that I had has been identified and resolved. More

by marco.b141294
Recommend Dealer
Yes
Employees Worked With
Devon Pokorny
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Mar 06, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that your vehicle was serviced in a reasonable time and that the work was completed thoroughly. It’s great to know that Devon was able to identify and resolve the problem you were experiencing. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

March 06, 2026

Made me fill out all this online info for check in and when I arrived was told they don’t use it, I also have had over 5 contacts from them begging for a review so here it is. More

by johnblount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Fortin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Terry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hundt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I’m very sorry for the confusion regarding the online check-in process and for the multiple contacts you received about leaving a review. I understand how frustrating that can be. I would appreciate the opportunity to speak with you directly so we can better understand the issue with online check-in and work toward resolving it. Please feel free to call or text me at your convenience, or let me know a good time for me to reach out. Austin Hundt Cell: 352-262-4923

March 05, 2026

The crew in the Hyundai service department from the service writer to the manager were all very knowledgeable, helpful More

by ALAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that our Hyundai service department team—from the service writer to the manager; was knowledgeable and helpful during your visit. I noticed that your rating was 1 out of 5 stars. If you feel your experience warrants it, we would greatly appreciate it if you could update your review to reflect the positive service you received. We truly value your feedback and look forward to assisting you with your vehicle in the future. Please don’t hesitate to reach out if there is ever anything more we can do for you. Austin Hundt Cell: 352-262-4923

March 05, 2026

Came in for regular service and was alerted to a failed component. I am happy that I came in for service. Dallas was very helpful and communicative about the situation and timing. Didn't take all day long More

by kperry.5402
Recommend Dealer
Yes
Employees Worked With
G Dallas Douma
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Mar 06, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that coming in for regular service helped identify a failed component before it became a bigger issue. It’s great to know that Dallas was helpful, communicative, and efficient in addressing the situation without taking all day. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

March 05, 2026

Bill is professional and caring Difficult problem and your staff worked hard to find part More

by BOBCOHEN
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
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Mar 06, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that Bill provided professional and caring service while assisting with your vehicle. I’m glad our team was able to work hard to locate the part needed to help resolve the issue. We truly appreciate your patience and the opportunity to assist you. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

March 05, 2026

Took great care of us and worked hard to make a deal happen with the best deal possible. More

by big2moore
Recommend Dealer
Yes
Employees Worked With
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lowell Lackey
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Mar 06, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that you felt well taken care of and that our team worked hard to make the best deal possible for you. I’m also happy to hear that Lowell was able to assist in making the process come together. We truly appreciate your feedback and the opportunity to earn your business. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

March 04, 2026

Everyone was nice. However, when I picked up my car the man that helped me told me all was done. When I got home and read what had been done I noticed only 1/2 of what More

by tmpmama
Recommend Dealer
Yes
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Mar 05, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your feedback. I’m very sorry to hear that only part of the work you brought your vehicle in for was completed, especially after you confirmed ahead of time that everything could be done. I understand how frustrating it must have been to drive from Tampa expecting your full service to be completed. I would appreciate the opportunity to speak with you directly so we can get a complete understanding of what happened and work toward resolving the situation. Please call or text me at your convenience, or let me know a good time for me to reach out. Austin Hundt Cell: 352-262-4923

March 04, 2026

Helpful, friendly and knowledgeable staff. Took care of issues and actually found an issue and corrected before it could of been a problem. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana, Fraser
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Mar 05, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that Frasier and our team were helpful, friendly, and knowledgeable during your visit. It’s great to know they were able to address your issues and even identify and correct a potential problem before it became serious. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

March 04, 2026

I was able to make an appointment when I needed, and my service advisor Cody stayed in touch to let me know of recommended services that were timely completed. I also liked receiving the video inspection o More

by DEBRA.ARMSTRONG022
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
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Mar 05, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that you were able to schedule your appointment when needed and that Cody kept you informed throughout the process. It’s great to know that the recommended services were completed in a timely manner and that you found the video inspection helpful. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

March 04, 2026

I found everyone very helpful and courteous as well as professional and knowledgeable including both the management and the service department More

by ALAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Garciani-Kyle duke
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Mar 05, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience with us. I’m very glad to hear that you found everyone, Kyle, Gerald, Marcos, and the rest of our team helpful, courteous, professional, and knowledgeable. It’s wonderful to know that both our management and service departments were able to provide you with a positive experience. We truly appreciate your business and look forward to assisting you with your vehicle in the future. If there is ever anything more we can do for you, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923

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