Parks Ford Lincoln of Gainesville

Bill does a great job taking care if me every time I’m in. I wish scheduling an appointment. in. I wish scheduling an appointment. More

I had a great experience at Parks, the gentleman that assisted me let me know exactly what procedure they were performing assisted me let me know exactly what procedure they were performing More

Very courteous customer service personnel. Comfortable waiting room. Appreciated the video explanation of recommended service. Comfortable waiting room. Appreciated the video explanation of recommended service. More

Under new management and it shows. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. I just purchased my 2nd car. The service department has really stepped up. Before the changes in the company, I had planned to not come back. More

Had to return for a 3rd time for the same recalls. Check engine light came on after original visit. Waited several days for call back from service manager, he never called. Well I guess he did after r Check engine light came on after original visit. Waited several days for call back from service manager, he never called. Well I guess he did after reading original review. They got the check engine light to go off, but were not transparent about the process my vehicle had gone through the previous 2 times. When I arrived to pick up my vehicle, the service manager who contacted me and requested I bring the car back passed me back to the same service guy that started the entire mess. Honestly, I’m considering an upgrade to the next model so I wouldn’t have to deal with Hyundai at all. Clear communication goes a long way! People are not as dumb as you guys think, even if we aren’t mechanics. Gerald started the process of trying to make things right and in my opinion, did that about halfway. As the manager when you took over for the service guy, follow through. The fact that you passed me back to the “gentleman” who started the problem really says you cared. Thanks! When time to purchase again, PARKS will not be involved, no matter the dealership. More

The entire experience went very smoothly. Everyone we work with were professional, friendly and courteous and made the entire experience one of the best vehicle purchases we have had. Working Everyone we work with were professional, friendly and courteous and made the entire experience one of the best vehicle purchases we have had. Working with Matt Fortin in Sales, George Plourde in Finance, Cody Curtis and Devon Pokorny in service, and Joel Arroyo in Parts all contributed to a great experience overall. More

Just bought a new ford . Sales rep wonderful. Deal great . Car excellent . Whole team responsive and efficient . Highly recommend Sales rep wonderful. Deal great . Car excellent . Whole team responsive and efficient . Highly recommend More

She called me to tell me my maintenance was due and got me scheduled to have a technician come To me the same day! me scheduled to have a technician come To me the same day! More

Devon has been pleasant and professional during each visit. I would recommend Devon in Gainesville Florida as an advisor visit. I would recommend Devon in Gainesville Florida as an advisor More

Super nice people but they do not listen to what your saying is wrong with your car. I went in to get my tpms sensor changed for the 2nd time in 8 months didn't even have the car for 4 of thoses months. saying is wrong with your car. I went in to get my tpms sensor changed for the 2nd time in 8 months didn't even have the car for 4 of thoses months. Now I'm coming back for them to change it again after a week of having my car this time. I asked them to check my wheel bearings and anything thing else that could be making it keep going off. They did not they just changed the sensors and said they were faulty again. Hopefully they will make it right this time and maybe listen to the customer the first time. More