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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,711 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,711 reviews

May 03, 2025

I asked for information on a build nothing was sent. I was told a link would be sent. More

by JDARKEYE108
Recommend Dealer
No
Employees Worked With
Zack Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025

I sat there all day with a toddler just to find out that they didn't have the part even though I confirmed on the phone that the part was there before I arrived More

by cassy.hujus94
Recommend Dealer
No
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May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

cassy.hujus94, Thank you for providing your feedback. I'm very sorry that your visit did not go as expected. Please feel free to call me with any questions or concerns you may have regarding your vehicle. It is our goal to provide your with an excellent service experience. You can reach me on my mobile at 703.898.7118 to go over the visit. Sincerely, Gerald Acevedo Service Manager Parks Hyundai

May 02, 2025

So convenient and the auto technician went over everything. Love this convenience and would recommend this dealership to all my friends. More

by reay_sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto tech
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May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

reay_sharon, Thank you for leaving a 5 star review! We appreciate your business and value your feedback. On behalf of my colleagues we look forward to seeing you at your next service visit. We wish you all the best! Sincerely, Gerald Acevedo Service Manager Parks Hyundai

May 02, 2025

The mechanic seemed to be a little less than average. Levin was on point. He was perfect and knew exactly what needed to be done to the car. It was a very good experience. More

by Aaronjscott1978
Recommend Dealer
Yes
Employees Worked With
Levin Hickman, Levin Hickman
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May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad Levin was on point and made sure everything was taken care of properly. We're happy to hear you had a good experience and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 30, 2025

truck was picked up for an oil change at 8:30am and I didn't get it back until around 5pm. That would be fine, the problem is I tried to reach out to get an ETA multiple times and never got a return call More

by adamscutler87
Recommend Dealer
Yes
Employees Worked With
Fraser
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May 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I understand your frustration, especially with the lack of communication during your visit. I’d like to reach out to you personally to discuss your experience and work toward making it right. I’ll be giving you a call soon, but please feel free to contact me directly as well. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 01, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you again for your feedback. I tried to reach out but was unable to get in touch with you. Please give me a call at your convenience on my mobile number. Thank you, and I hope you have a wonderful day! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 30, 2025

Working with Levin is always a great experience. His knowledge and effort to work with scheduling is amazing. Levin always makes sure the work is done correctly and quick. I have full trust in his o More

by Matt Benavidez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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Apr 30, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Matt! We're glad to hear that working with Levin continues to be a great experience. His dedication, knowledge, and commitment to doing the job right truly make a difference. We appreciate your trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 29, 2025

Levin was very polite. He let me know that they checked all the filters and wipers covered on my warranty. More

by pcrawmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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Apr 29, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We’re glad Levin kept you informed and made sure everything covered under your warranty was properly checked. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 29, 2025

Parks ford is the best when it comes to customer service! ! I will be buying all future vehicles from them. More

by lynn.haller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Lynn! We truly appreciate your kind words and your loyalty. We're proud to be your go-to for great customer service and look forward to helping you with all your future vehicle needs! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 29, 2025

It was good they handled my car very well and were very professional about everything and did a good job More

by Brysonmrichey1
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
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Apr 29, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're glad to hear you had a positive experience and that your car was handled with care and professionalism. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 28, 2025

Mobile service was great, all done at the convenience of my home. I would do it again. More

by mgator36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recognize any names
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Apr 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad our mobile service made things convenient for you. We look forward to providing the same great service next time! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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