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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
1,505 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 1,505 reviews

April 19, 2025

Ordered and received the parts to warranty repair my new Bronco in a timely manner compared to the ford dealer I purchased it at who never even contacted me More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We’re glad we could take care of your Bronco quickly and keep you informed throughout the process. We appreciate the opportunity to earn your business and look forward to helping again in the future! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 19, 2025

Went for recalls on my car. They also did a complete inspection on my car. They offered an uber to take me home while they worked on my car. Great communication. More

by Beth
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Recommend Dealer
Yes
Employees Worked With
Edwin Saint Loius
April 19, 2025

I had an overall good experience at Park Hyundai dealership. My sales consultant, Darion Dixon was welcoming, professional, and helpful. He went above and beyond to help in many different ways durin More

by CC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darion Dixon
Apr 21, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, and congratulations on your purchase! We're glad to hear Darion Dixon provided a welcoming and professional experience throughout the process. We hope you're enjoying your new vehicle and look forward to seeing you again when it's time for maintenance. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 18, 2025

Unfortunately it was good until we needed a windshield crack repaired . We bought at closing so we’re unable to see at that time , our salesmen is no longer there and the GSM couldn’t care less about help More

by Jackhvac
Recommend Dealer
No
Employees Worked With
Not interested in promoting this dealership
April 18, 2025

Very bad communication, a language barrier culture issue maybe, but definitely not service oriented. Plus, It felt like the used car salesman stereotype of old. I would not recommend this dealership ser More

by clif3597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Very quick service with a smile, love didn't have to ask for a car wash More

by jackoffski413
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Bill has always been professional and courteous. He is conscientious of patron’s needs. It’s a pleasure to know he is there! More

by athenabennett90
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're lucky to have Bill on our team, and it's wonderful to hear how much you appreciate his professionalism and care. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 17, 2025

See above. Deceptive practices. I was also told the $300 would go towards my bill but when my windshield wiper motor was diagnosed, they said it would be $386 m More

by Kurt J
Recommend Dealer
No
Employees Worked With
The problem is I was charged $300 for a diagnosis and not told until two days later that they can't diagnose my issue if the message isn't actively on the dashboard screen. If told upfront, I would've waited until that was the case and saved myself $300 a
Apr 19, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. I’d appreciate the chance to speak with you directly to explain or make things right. Please reach out to me personally at 864-918-7012. Michael Muldoon Service Manager mmuldoon@parksofgainesville.com

April 17, 2025

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford More

by captwayne46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Parks Ford Lincoln of Gainesville responded

Service department was very good on time clean waiting area. Had my truck back to me within the two hour window. I will be back. Thank you, Park Ford

April 16, 2025

Bill Stoufer is so good at his job. He makes me feel comfortable and I trust him. That is very important to me as a woman who isn't very familiar with car stuff. More

by ALITTLEREDHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad to hear that Bill makes you feel comfortable and earns your trust. That means a lot to us. We appreciate your support and look forward to taking care of you and your vehicle again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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