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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,695 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,695 reviews
June 26, 2025
I used the mobile home service for warranty work. The mobile unit arrived as scheduled, the work was performed, the work was reviewed with me. I even received the multi-point inspection given for nor The mobile unit arrived as scheduled, the work was performed, the work was reviewed with me. I even received the multi-point inspection given for normal service visits. I highly recommend the use of the mobile home service. I will use the service for my next oil change and tire rotation - a real time saver. More
by Deaerrater.com
Verified CustomerEmployees Worked With
Nakia Cleveland, Zack Nonog
June 26, 2025
Salesman was very professional and had a great attitude. He worked with manager to make sure I received the deal I wanted . He worked with manager to make sure I received the deal I wanted . More
by TRUCKINJAMES
June 26, 2025
Customer service was terrible. I called my service technician and instead of him calling me back he sent me a text. My door lock was working before I gave them my car. After I pick I called my service technician and instead of him calling me back he sent me a text. My door lock was working before I gave them my car. After I picked up my car the lock stopped working. They claimed they couldn’t see me until a certain day, but after I spoke with the manager and I could be immediately seen that day. They never apologized for my their actions. Overall, I was not a satisfied customer. More
by Cyarah.Welch26
Employees Worked With
Devon and Mike
June 25, 2025
Very good service representative (Alejandro? ). Everything explained via video and by a mechanic before any service begins. Waiting area could be more comfortable, with some food/drink options. ). Everything explained via video and by a mechanic before any service begins. Waiting area could be more comfortable, with some food/drink options. More
by matt352fl
June 24, 2025
Ari Flores was the best! !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one More
by youngeunkiim
June 24, 2025
I visited the service department for the first time to have an oil change and service done on a recall.. I was seen on schedule and manager was very courteous and knowledgeable. He took care of the situat have an oil change and service done on a recall.. I was seen on schedule and manager was very courteous and knowledgeable. He took care of the situation in a very professional manner. Service was completed in a very short time. They even washed my car! I received a detailed explanation of the service with the recommendations for me to keep in mind. I recommend this dealership,... More
by pedrotorres216
Employees Worked With
June 24, 2025
Reliable, prompt, communicative. Didn't oversell me Love the fact that they came to my house for servicing. Didn't oversell me Love the fact that they came to my house for servicing. More
by jennalderman45
