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Parks Ford Lincoln of Gainesville
Gainesville, FL
1,633 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,633 reviews
June 06, 2025
Devon was very kind and took care of my car service when I went in and he made sure to explain everything and also explained the upcoming services that are expensive. This way I can plan ahead for it. I went in and he made sure to explain everything and also explained the upcoming services that are expensive. This way I can plan ahead for it. More
by rhondaleeb1966
Verified Customer
June 05, 2025
You guys were willing to take my Hyundai Kona in and do a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in befo a diagnostic check even it was purchased from Southeast agency. Determined battery at fault. Apparently SE agency had a AAA used battery put in before I bought. Left me stranded with dead battery. Too bad for me and have to pay them for a new one More
by rjsaal
June 05, 2025
Everyone in the service department was great. They kept me up-to-date on my car’s progress during the service. They kept me up-to-date on my car’s progress during the service. More
by BMACSPIKES13
June 05, 2025
Ari was great. He made the process very simple and explained everything in detail to me. He also has great choices on watches. He made the process very simple and explained everything in detail to me. He also has great choices on watches. More
by shaunblackbelt
Employees Worked With
June 05, 2025
I am very dissatisfied. Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SU Minimum clarification and communication. Receptionist was unprofessional, gave little information as answers to my questions before I picked up my SUV. Inspection missed other issues with vehicle, such as my water-filled headlight, concerned about what else could be missed. Held vehicle for 5 days without call/explanation, I had to figure out getting to work those days not expecting repair to take that long. I was asked to pay an absurd price for a simple diagnostic code reading and small replacement part. The inside of my car was not respected with an exploded soda left in my cupholder which ruined some items in my SUV. I will not be coming to this service station again. More
by sarahlarue58
Employees Worked With
Other Employees :
Ari did not help me but I saw him happily helping another customer
June 04, 2025
Nice staff, very attentive, addressed my concerns while on a trip for vacation. Helped me find a rental as well on a trip for vacation. Helped me find a rental as well More
by msandlin4150
Employees Worked With
June 04, 2025
Very professional and personable. They answered all of our questions and worked with us with what we wanted! They answered all of our questions and worked with us with what we wanted! More
by Mara
June 03, 2025
Service writer wants to argue about the reason for service. It would be nice if he we listen and agree with customer before stating “ that’s not what normally happens.” service. It would be nice if he we listen and agree with customer before stating “ that’s not what normally happens.” More
by THEPLANTSHOPPE1
Employees Worked With
None
June 03, 2025
They didn’t help me at all. I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my c I had to call back over 2 months to get by car back and working. And they still haven’t payed for the rental I had to get while they were fixing my car, from a problem that was their fault. More
by Carson leigh latham
Employees Worked With
