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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,452 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,452 reviews

March 21, 2026

They did a great job detailing my car, everything looks great. Staff was very polite. More

by jennaleigh2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 20, 2026

the guy at the service department does a great job he has a very good attitude to customer service, very respectful, no what the job is all about he does a great job More

by venicesmith1973
Recommend Dealer
Yes
Employees Worked With
front dest guy
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Mar 21, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that our service team provided a great experience and demonstrated a strong, respectful approach to customer service. It’s wonderful to know that their attitude and understanding of the job made a positive impression on you. That’s exactly the level of professionalism we strive to deliver. We truly appreciate your kind words and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 20, 2026

I arrived at my appointment at 7:00 and had to wait for about 10 minutes to be checked in, and before Kyle checked me, he served someone else before me without asking who was next. My appointment was at 7: More

by ericia_1209
Recommend Dealer
No
Employees Worked With
Kyle Duke
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Mar 21, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your detailed feedback. I understand how frustrating it must have been to experience delays during check-in, lack of clear updates throughout your visit, and inconsistencies with the services you expected. Your time and communication expectations are extremely important, and the experience you described does not align with the level of service we aim to provide. I would appreciate the opportunity to speak with you directly to better understand everything that occurred and address your concerns in full. Please feel free to call or text me at your convenience, or let me know a good time for me to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 20, 2026

The at home servicing of our car was great. The at home servicing of our car was easy, convenient and done quickly. More

by LOCI
Recommend Dealer
Yes
Employees Worked With
Rylee Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylee Terry
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March 20, 2026

Everyone was very nice. My service advisor Frazier was Great. He explained everything and answered all my questions. More

by rjcrews3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frazier
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March 20, 2026

Easy checkin. Decent waiting area. The appt took a long time. Service has improved since last visits. More

by dani_azar
Recommend Dealer
Yes
Employees Worked With
Edwin
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Mar 20, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m glad to hear that the check-in process was easy and that you found the waiting area comfortable. It’s also great to know that you’ve seen improvement in your recent visits. I understand that the appointment taking longer than expected can be frustrating, and we appreciate you sharing that with us. It’s great to hear that Edwin provided a positive experience during your visit. We truly appreciate your continued trust and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 20, 2026

Good communication before and during the service The video review of the truck during service was good and innovative Using Uber to give me a ride back home was also appreciated More

by BSteptoe28
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 20, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that Devon provided great communication both before and during your service visit. It’s great to know that you found the video inspection helpful and innovative, and that the Uber ride added convenience to your experience. We’re always looking for ways to make the service process as smooth and transparent as possible. We truly appreciate your kind words and the opportunity to assist with your vehicle. If there is ever anything more we can help with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 19, 2026

They very helpful and accommodating while our vehicle was being serviced. Would recommend the dealership to anyone. More

by 1973WJM.WM
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
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Mar 20, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that our team was helpful and accommodating while your vehicle was being serviced. We truly appreciate your kind words and your recommendation. It means a lot to our team to know our customers feel supported and confident in our service. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 19, 2026

All good- Bill is the BEST! ! My experience with Parks has been some good some not but Bill has made sure they now do a good job on my cars ! More

by FREDPRUITT47
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Stoufer
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Mar 20, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that Bill consistently goes above and beyond to ensure your vehicles are well taken care of and that your experience with Parks has improved as a result. We truly appreciate your kind words and your trust in our team. It’s always rewarding to hear when our staff makes a lasting positive impact on our customers’ experiences. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

March 19, 2026

Cody was awesome Cody was very quick, painless, easy to talk to. Answered all my questions, wasn't too pushy. More

by YATESOWEN04000
Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Curtis
Report | Print
Mar 20, 2026 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. I’m very glad to hear that Cody provided such a positive experience; quick, easy to talk to, and thorough in answering all your questions without being pushy. We truly appreciate your kind words and your trust in our team. It’s always rewarding to hear that our service advisors make the process smooth and comfortable for our customers. If there is ever anything more we can assist you with, please don’t hesitate to reach out. Austin Hundt Cell: 352-262-4923 ahundt@parksofgainesville.com

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