Parks Chevrolet Inc

Terrible customer service after the sale. 1. Truck was purchased with understanding that the seats are leather ( per the sales person and also in discussion with Angie). After short drive in 1. Truck was purchased with understanding that the seats are leather ( per the sales person and also in discussion with Angie). After short drive in the heat and sticking to the seats like I was glued down it was discovered that they are actually not leather but instead the covering is plastic. 2. Requested that plastic be removed and replaced with cloth or I would return the truck. 3. Seats were replace with those from another truck and In the process both front door sills were damaged / scratched down to the metal. One would assume that this would have been repaired prior to me picking the truck up but it was not. 4. Truck was returned again for the body shop to make repairs. When I get there pictures are taken of the damage , they take my name and phone number and I am sent on my way and told I would be contacted as to when they could fix it. There was also some discussion as to who would be charged for the repair as the truck shop and the body shop are separate. As if the customer would or should even care. 5. No one called so I texted Angie the sales manager and asked what was going on.she says she will check on it. 6. I get a text from the sales person who says to,bring it in on Wednesday the 28th. 7. So i take the truck in for the repair and I request a car or truck loaner. I assumed that since I made a appointment with the repair shop that they would be ready to work on it the day I dropped it off. Well that was a mistake ! I am told it will not be ready until next Tuesday . Now keep in mind that this is a very minor repair and will take very little time to fix , hours not days. I am told that they have to finish working on all the other vehicles in front of me. Well what the xxxx was the appointment for. So they want me to go without my work vehicle that has my truck bed tool box full of tools and a 90 gal fuel ttransfer tank that I need. So when they tell me a week to get it back , I return the loaner car and get back in my truck and leave. There is no way I can afford to do business with a dealership that thinks so little of its customers. I won't be back even though They owe me repairs for damage that you caused.and two free oil changes. if you look on their Facebook web site you will see many customer reviews with the customer having issues with service after the sale. You will also see that these customers will never go back to this dealership You can buy the same Vehical at any dealership. Pick one that cares about the customer. Parks does not care! More

New car purchase Smoth sales process. Best price by far. .Don't waste your time going any where else! Even if your not close to dealership its worth the drive. Recom Smoth sales process. Best price by far. .Don't waste your time going any where else! Even if your not close to dealership its worth the drive. Recommend to everyone More

Excellent Customer Service Went in for an oil change and tire rotation. Was out in less than an hour and everyone there was extremely friendly and helpful!! Went in for an oil change and tire rotation. Was out in less than an hour and everyone there was extremely friendly and helpful!! More

smooth experience my sales rep, Harris Dixon, was awesome. never came across as pushy. He was very helpful in getting the vehicle we wanted. I really liked the fact my sales rep, Harris Dixon, was awesome. never came across as pushy. He was very helpful in getting the vehicle we wanted. I really liked the fact he asked for all of our info up front so it minimized the time at the dealership. More

Great deal!! Could not ask for anything better! They beat every thing I asked for. Price, payment, interest rate. JOB WELL DONE!!! I will be a customer for life. Could not ask for anything better! They beat every thing I asked for. Price, payment, interest rate. JOB WELL DONE!!! I will be a customer for life. More

Purchase of a new truck Jordan Williams was the best. He found what we were looking for right away. And he even delivered it to us in 2 days. I will be back again. Jordan Williams was the best. He found what we were looking for right away. And he even delivered it to us in 2 days. I will be back again. More

Very Helpful These guys are great especially Todd Peebles and Greg Brian. These guys will do what it takes to find what you are looking for you and help find what These guys are great especially Todd Peebles and Greg Brian. These guys will do what it takes to find what you are looking for you and help find what you need. Then Todd in finance is great also. All around better than other dealers in the area. More

Purchase of a new car We were very pleased with the service that was provided by Stuart! He was so accommodating and took our needs into consideration when finding a car a We were very pleased with the service that was provided by Stuart! He was so accommodating and took our needs into consideration when finding a car and deal that worked for us. This was the first new vehicle we had purchased in over fifteen years and the experience was excellent! More

Best place to buy a car. I would not buy a car from any other dealership. The people that work there are very nice and treat you like your family. Todd McGee explained every t I would not buy a car from any other dealership. The people that work there are very nice and treat you like your family. Todd McGee explained every thing and made sure that we understood. He even went as far as bring our new car right to our front door. Great experience. More