Parks Chevrolet Inc

On short notice, Mike Swafford and the Service Tech was able to perform a State Inspection, and a maintenance item and have us on our way in about 45 minutes on a Saturday. The willingness to address a cu able to perform a State Inspection, and a maintenance item and have us on our way in about 45 minutes on a Saturday. The willingness to address a customer service request and perform it on short notice is just one more instance of a very positive approach by Parks Chevrolet and the Service Department to build and maintain a positive customer relationship. They could have said no, it is too late and scheduled me for an appointment at another day/time, instead they worked with me, performed the requested service and had us on our way in a very short period of time. This is a level of Customer Satisfaction that I have come to expect at Parks Chevrolet. G. M. Dunn III More

Last March,29,2012, I went to Parks Chevy to get a car I Last March,29,2012, I went to Parks Chevy to get a car I had seen on line, it was the car I realy wanted, but when I ask about that car, I was told Last March,29,2012, I went to Parks Chevy to get a car I had seen on line, it was the car I realy wanted, but when I ask about that car, I was told it would be hard to get that car, because it was at a dealer in Raleigh! So the Sales person Ryan Greenough pulled another car up front, a 2006 Trail Blazer, I drove the car, when I brought it back, they were ready to put the push on or should I say GARY the closer was ready to put the push on! Ryan was a new sales person , so he let Gary take over, Gar was the closer! Gary began to weave a trail of lies that you wouldn't beleive! I had, had credit problems, so I listened to Gary lies and beleived him that I could come back in a few months and get the car I wanted for lower payments! After Gary had talked for about 30 mins spinning his lies, I told him and Ryan that I had to go but I would come back later that evening and get the car! Gary now insisted that I sign the papers right quick, now it was like a switch to sharks in the water, close the deal, close the deal!! I traded A 1999 van in, but they gave me nothing for it and sold me their car for more than market value!! Now I've had the trail blazer for 8 months, i've only put less than 2000 miles on it, But now that I've gone back to trade, they still don't want to do what gary had told me, they say my car is about 4.000 dollars less that I owe on it, now * months later they say it went down in value over the last 8 months!! I've been back 4 times trying to get the car I realy wanted when I went there last March, but I hear each time that they need cash and the payment will be much higher!! The management doesn't want to do at all what their employee GARY told me in March!! All I want is to be treated like Hubert Parks treated my Dad in the 50s, when My Dad bought a new truck from Hubert Parks, I've went to Parks for years and I've sent many people over the years to buy cars from them, but that bond has been brocken forever and I want people to know how they do now, it's all about the bottom line, MONEY, MONEY, MONEY, we don't care about you or what you were told!! The 3 sales personnel I wrote about at the top are great to work with they are Josh Cassell, Ryan Greenough and Greg Smith, they do their job, but the management won't!! I WILL NOT GO BACK THERE AND YOU SHOULD THINK VERY< VERY, LONG AND HARD BEFORE YOU WASTE YOUR TIME THERE!! PARKS IS NOT THE PLACE TO GO, GO TO MORDEN OR OTHER CHEVY DEALERS AND GET TREATED RIGHT!!!!!!!!!! More