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Park Maple City Chrysler Dodge Jeep Ram

Hornell, NY

4.4
113 Reviews
Park Maple City Chrysler Dodge Jeep Ram is a new and pre-owned Chrysler, Dodge, Jeep and Ram dealership in Hornell, NY -- serving the Hornell, Dansville, Bath, Corning, Alfred, and Wellsville NY areas. We have been doing business and serving our community for more than 50 years. We earn Customers for Life by creating a welcoming and trustworthy experience. We are a customer-centric dealership that provides our guests the experience to shop, buy and receive service with confidence.
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7543 Airport Rd

Hornell, NY

14843

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Showing 113 reviews

August 02, 2026

It was a little shaky at first finding the code on the new truck but they pulled it off. Fixed the problem and I havent had any more issues. So thanks for taking your time to fix it right. More

by RAY.VALENTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for your patience while we tracked down the diagnostic code on your Ram 1500. We’re glad the repair has held up and you haven’t encountered any more issues. We appreciate your trust in our service team and look forward to assisting you again.

July 31, 2026

Horrible experience, sent in for service supposedly fixed and less than 100 miles later the same exact issue took twice as long and excuse was lifts were full with vehicles waiting for parts when the parts f More

by NINIAR0831
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dathan Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2026

Well, I bought a twenty twenty chrysler pacifica, on july ninth of last year, and it's been in the shop more that it's been in my driveway More

by ANGELEYES4870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young Park
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 28, 2026

Excellent experience! The staff was incredibly friendly, and the work was completed quickly with outstanding quality. It was absolutely worth the 40-minute drive, and I'll More

by JBRINKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your Jeep Grand Cherokee service. We’re pleased our team made your 40-minute trip worthwhile by delivering friendly, fast, and high-quality work. We look forward to seeing you again.

July 28, 2026

They were very nice. Got me right in on my appointment time. The only reason I gave them a 3 star is because they told me they couldn't do my tire rotation because the lu More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names
Jul 28, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 27, 2026

Outstanding snd speedy service. Friendly staff, vehicle was taken at the expected time and the service was completed while I waited. More

by BOOMERHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for highlighting how quickly we took in your Ram 1500 and finished service while you waited. Dathan and the team enjoyed assisting you and appreciate your five-star feedback.

July 27, 2026

Maple City Service Department is top notch. Always gets me in same day for oil changes and tire rotation. I even stopped by when my check engine light kicked on. They got me right in and taken More

by JALLEN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Eicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Ansuini
Jul 27, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for highlighting our team’s quick turnaround on your Ram 1500 oil change, tire rotation, and check engine light service. We’re glad we could fit you in the same day and get everything addressed promptly. We appreciate your five-star feedback and look forward to helping with any future maintenance.

July 25, 2026

always feel welcomed at your dealership and will always come there for sales and service. More

by FCOOK39496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

It’s wonderful to hear you always feel welcome here. Thank you for trusting us with your Jeep Gladiator for sales and service. We look forward to assisting you again soon.

July 19, 2026

Took over 2 months for repair. Check engine light came on immediately again waiting for parts. More

by SUZANNAYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Carson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan McAneney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Middlebrook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Hendrick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McIntrye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Woodworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe King
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dathan Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. If you don't mind, please reach out to us; we would love to address your concerns. Thank you for your time.

July 18, 2026

The sales and serive departments always treat me respecrfully.. I appreciate not hacing to make an appointment for an oil change or an inspection. More

by MELVENA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not see who worked on my vehicle..
Jul 19, 2026 -

Park Maple City Chrysler Dodge Jeep Ram responded

Thank you for your five star review and for sharing how respectfully our sales and service teams treat you. We’re glad our walk-in oil changes and inspections make maintenance for your Chrysler Pacifica more convenient. We look forward to assisting you again.

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