Park Ave BMW

Rich, was outstanding, very knowledgable on the car and made the buying experience very easy. I would refer him to everyone I know. Park Avenue finance department also made the buying experience easy and h made the buying experience very easy. I would refer him to everyone I know. Park Avenue finance department also made the buying experience easy and hassle free. Overall the buying experience was outstanding. More

Topnotch Service!!! AAA+++ We highly recommend this Topnotch Service!!! AAA+++ We highly recommend this dealership! Our experience from beginning to end was smooth. We came in looking to buy a certifi Topnotch Service!!! AAA+++ We highly recommend this dealership! Our experience from beginning to end was smooth. We came in looking to buy a certified pre-owned car. Our salesperson Jerry was great. He was helpful and patient, even though we were indecisive at times. We went thru 2 cars and finally decided to buy the 3rd one. Gregg, the manager, made the financial transaction process easy and got the deal done with payments that worked for us. They are friendly, professional and very helpful. Jerry took the time to go over everything we wanted to know about the car and followed up with us further to make sure we were happy in our M6, and we are!!! Thank you guys for making it an awesome experience! We look forward to buying more bimmers in the future with you! More

Being a young female, car shopping for a BMW, I was hesitant about the sharks trying to take advantage of my little knowledge of cars. But my experience at Park Ave BMW in Maywood, NJ changed that. I w hesitant about the sharks trying to take advantage of my little knowledge of cars. But my experience at Park Ave BMW in Maywood, NJ changed that. I was approached by Alan Himmelfarb and he was very helpful. Not pushy at all, very informative. We talked for a while turns out they didn’t have the exact model I wanted. Alan and I sat down at his computer and he found me the exact car I wanted, the colors of the interior and exterior and the options I wanted in my car. It felt like I built the car to my exact preferences & I only had to wait a week for it to come in! When I came in to pick it up he was just as excited as I was. We sat in the car he explained everything to me. How the car works, the options & functions. I was very satisfied with Alan Himmelfarb. I was also able to contact him numerous times during the week for questions I had for him. He was the best & I will DEFINATLY* be leasing my next BMW from him. A++ in service, friendliness & satisfaction with my purchase. More

Started up my 2010 535xiT with only 2400 miles to discover a Lighting System Error and no turn signals, brake lights or high beams. Drove car to Park Ave (about 5 miles from house) and even without a discover a Lighting System Error and no turn signals, brake lights or high beams. Drove car to Park Ave (about 5 miles from house) and even without appointment Brian took me immediately. After running diagnostics, it was determined that the Lighting Control Module had failed and part needed to be ordered. It was late afternoon when I finally was able to get the car to Park Ave but the part made the day's order and arrived the next AM. Brian stayed in touch throughout all of the process. I also requested update of the hard-drive based nav system to the latest 2010 maps. Brian phoned late evening to apologize that car would not be ready early the next AM as promised since the reprogramming after lighting module did not take. He called mid-day to inform me the car was ready and apologized for the delay. He even offered to have the car delivered to me. No need since I was close. He also included at no extra charge software update to audio system. Car was nicely washed and vacuumed when I picked it up and all systems work fine. Excellent experience! And one more thing-- I did not even purchase the vehicle from Park Ave yet was still treated like a long-standing customer! More

This is the second BMW my family has purchased from Park Ave BMW, and the second by Alan Himmelfarb. I got the car I wanted, with the color and options I wanted at a great deal. We would definitely buy an Ave BMW, and the second by Alan Himmelfarb. I got the car I wanted, with the color and options I wanted at a great deal. We would definitely buy another BMW from Park Ave BMW and hopefully Alan will sell that to us as well. More

I have to say the Dealershp service department is top notch. Dave the service manager helped me out with problem with a warranty item and he went out of his way to help. My BMW 328XI had an oil probl notch. Dave the service manager helped me out with problem with a warranty item and he went out of his way to help. My BMW 328XI had an oil problem and it was resolved quickly and very satisfactorily. It is very rare that you find a dealer that will go to the lengths Dave did for me. The professionalism and caring that the dealer showed is above and beyond. I would refer the dealer to any friend, client or family member. More

Brad was extremely friendly and knowledgeable. It was a pleasure to work with him. Brad worked with us to get to the right price. I would go back Park Ave BMW and Brad for my next BMW purchase. ........ pleasure to work with him. Brad worked with us to get to the right price. I would go back Park Ave BMW and Brad for my next BMW purchase. ................................................................... More

I was a few months out from turning in a Lexus IS 250 lease and interested in the BMW X6. In researching the X6, I wanted to find out what my options were, given that I wasn't exactly ready to purchase. lease and interested in the BMW X6. In researching the X6, I wanted to find out what my options were, given that I wasn't exactly ready to purchase. After soliciting BMW dealerships in the Tri-state area, I was turned off by the dismissive, impatient, and arrogant attitude I got from some sales reps. When I explained that I was not ready to buy just yet, I was made to feel as though I was wasting their time. When I raised questions about pricing and options, I was politely dismissed and told to come back when I was "ready to buy". I even had one sales associate arrogantly tell me that perhaps I "should stick with Lexus." This all changed when Jerry DeLeon responded to my online query. Mr. DeLeon was courteous, attentive and responsive to my situation! Instead of focusing on what I could not do, he focused on what I could. He walked me through the entire process with minimal hassle and had the foresight to factor in vehicle production time-in an effort to get me the X6 35I around the time I turned in the IS 250. It worked out well! I turned in the IS 250 in mid March and picked up the 2010 X6 35i at the end of March. Based on my experience with Mr. DeLeon and Park Avenue BMW, I would definitely recommend this dealership to friends and family. More

Mr. Brad Russak was a pleasure to work with, his knowledge and helpful attitude created a pleasurable automobile buying experience. I would not hesitate to recommend Mr. Russak to anyone conside knowledge and helpful attitude created a pleasurable automobile buying experience. I would not hesitate to recommend Mr. Russak to anyone considering the purchase of a new or certified pre-owned BMW. More

In all of my experiences with car dealerships over the years (far too numerous to count!) I truly had the most pleasurable experience at Park Avenue BMW. My sales associate Brad Russack, was a total prof years (far too numerous to count!) I truly had the most pleasurable experience at Park Avenue BMW. My sales associate Brad Russack, was a total professional on every level. He took great care to be sure everything went smoothly and even understood my numerous schedule changes for the vehicle pickup. I purchased a 2008 525xi and I was blown away when I took delivery as the car looked as if it were new! Brad’s walk through and explanation of the vehicle’s features was most thorough, and I drove off the lot with total confidence. I love this car and the professionalism of Brad and the entire team at Park Avenue was outstanding! Richard Viole More