
Park Ave BMW
Rochelle Park, NJ
Filter Reviews by Keyword
By Type
3,712 Reviews of Park Ave BMW
Luis was extremely helpful with the whole ordering process and I'm quite happy with getting the car in a month. Would've preferred a better value for the trade-in. Yet was quite pleased with the qui process and I'm quite happy with getting the car in a month. Would've preferred a better value for the trade-in. Yet was quite pleased with the quick less-haggle negotiation and particularly, the promptness in the entire order and delivery. On the whole, quite pleased with the worry free no haggle experience. Luis was quite helpful till the very end which made it a much better experience. More
I'd been looking for the exact car I wanted for a long time. When I found it at Park Ave. BMW, purchasing it was a pleasure. My salesperson, Luis Valencia, was professional, honest, knowledgeable, and rea time. When I found it at Park Ave. BMW, purchasing it was a pleasure. My salesperson, Luis Valencia, was professional, honest, knowledgeable, and really very gentle and kind to speak with. Ask for him, and I'm sure the purchase of your new car will be as nice as mine was. (Also... when I needed it to be serviced, Luis arranged this for me as well. Their Service Department was just as pleasant, and the fact that Luis helped me was greatly appreciated. More
The experience was great. Luis is very knowledgeable about the car and all the other staff in the office are all very open and friendly. The car was priced right. As a certified pre-owned car, we wer about the car and all the other staff in the office are all very open and friendly. The car was priced right. As a certified pre-owned car, we were surprised to find 2 empty soda can under the driver seat. More
I was in the market for a new car since my previous car (Mercedes C320)was declared total lose after i was involved in a car accident, so i end up at Park Ave BMW. My first intention was just to shop arou (Mercedes C320)was declared total lose after i was involved in a car accident, so i end up at Park Ave BMW. My first intention was just to shop around but after a couple of minutes with Naeem i decided that i want to lease a BMW from them. The service was great, Naeem was very helpful and he managed to give a very good deal on a 2011 328i xDrive, he worked with his team to make sure the deal goes trough and i can pick up the car the next day. They also helped out with my car insurance. I must say that it was a painless experience, it was a surprise for me to see how professional was everything handled and the quality of the customer service, after a few bad experiences with dealerships, this was a refreshing experience, i would definitely go back to Nameem next time when i am in market for a new car. All this being said i just want to say also that BMW offers such a quality product and service, you realy get a bang for your buck. More
Park ave BMW was great every step of the way in purchasing my new 328xi. Brad was very helpful and it was worth the 4 hour drive from Maryland. Brad was very helpful and I was able to get financing purchasing my new 328xi. Brad was very helpful and it was worth the 4 hour drive from Maryland. Brad was very helpful and I was able to get financing at a great rate within minutes. I will make the drive again for my next car! More
Brad was great to work with, I had numerous questions and he always replied promptly. This was my first experience buying over the Internet, and I would definately recommend anyone to call Brad @ Park BMW! he always replied promptly. This was my first experience buying over the Internet, and I would definately recommend anyone to call Brad @ Park BMW! My husband an I flew into NY from SC an Naeem was at the dealership ready to assist us and get us on the road w/out hassles or delays. More
This was my second BMW purchase and after my first experience I wasn't convinced I would buy another. However, I submitted a quote request for a new X6 and was lucky enough to have Luis Valencia follo experience I wasn't convinced I would buy another. However, I submitted a quote request for a new X6 and was lucky enough to have Luis Valencia follow up on my request. Luis at Park Ave BMW - Internet Sales provided the complete opposite experience from BMW of Bloomfield taking the time to talk through the options and accessories and providing a no rush, no pressure buying experience. Luis worked with his Sales Manager to provide me a fair price for my new X6. Luis always followed up to provide me the status of production and delivering the vehicle within the timeframe quoted. Luis redeemed my faith in buying a BMW. Thanks Luis. More
My quest to purchase a BMW was a very long one. Initially, I was extremely confused and debated between MERCEDES and THE BMW. I knew very little about both brands as it relates to CLASSES and SERIE Initially, I was extremely confused and debated between MERCEDES and THE BMW. I knew very little about both brands as it relates to CLASSES and SERIES; therefore, I did what any SMART consumers would have done. I started conducting my own research. I asked questions and also read both Mercedes and BMW forums extensively. After gaining some insights, I began to narrow my purchase towards the BMW (it was a hard choice to make). Though I knew I wanted a BMW at this point, it was even difficult selecting the series/specific model. After more research, I made up my mind to finally purchase the 335XI based on consumers’ ratings. It was at this point that I came across LUIS VALENCIA, from CARS.COM who works at PARK AVE BMW. We both exchanged contact info. I told him I had an interest in this 335xi which I ended purchasing later and if he could work with the price a bit. Though Luis was unable to reduce the price on the vehicle because it had already been reduced, we still maintained our lines of communication. After several attempts, I was finally able to drive from CT to PARK AVE BMW in NEW JERSEY on February 14, 2011. There, I met Luis in person. We discussed the history of the vehicle and other options. I told him how much I wanted to pay and he said the vehicle was marked aggressively. I ended up purchasing the 335XI after test driving. One thing I must emphasize in this review is Luis’ demeanor. There were no times during the process that I felt rushed or taken advantage of. He was not pushy like most car salesmen. Being in sales myself, one gets repeated customers by not being over assertive if I may use this term. My overall experience was worth the drive. .. I must also thank Roger Pic from the finance department who was able to get me a better rate. YOU ROCK LUIS!!!! More
The crew at Park Ave BMW were consummate professionals. They were the perfect combination of knowledgeable, friendly and fair. From Sales to Finance, and even the trade in process.... This was an easy and They were the perfect combination of knowledgeable, friendly and fair. From Sales to Finance, and even the trade in process.... This was an easy and pleasurable experience for me and my family. Plus, the BMW 535xi that i purchased is absolutely awesome. More
Jerry DeLeon was receptive to our needs as to what we wanted in a car. He allowed us plenty time to browse through the available cars, and answered our many questions with patience and respect. When we c wanted in a car. He allowed us plenty time to browse through the available cars, and answered our many questions with patience and respect. When we chose the car that we wanted, he helped us through the price negotiations, always allowing us the time we needed. We never felt pressured. After we bought our car, Jerry called to confirm our chosen pickup time so that he would have adequate time to explain all the technology in our car. Again, he gave us plenty time to fully understand all the instructions and demonstrations required. We came home with a beautiful 328 xdrive feeling very satisfied with our purchase and the respectful way we were treated at Park Ave BMW. Thank you to all the staff at Park Ave BMW! More