Paramount Kia of Hickory

Awesome, no-pressure, high-communication environment to score a deal on a new KIA. Would recommend even my worst enemies to shop here :D score a deal on a new KIA. Would recommend even my worst enemies to shop here :D More

Very pleasant to work with didn’t feel pushed to buy the car. Everyone was very nice. car. Everyone was very nice. More

Everyone was very friendly, helpful, and patient with the whole process and made my family and myself feel welcomed whole process and made my family and myself feel welcomed More

Everything went smoothly. It was clean and the workers were professional at their job. Also, it was a quick process with the paperwork. It was clean and the workers were professional at their job. Also, it was a quick process with the paperwork. More

He was absolutely amazing, so kind and he seemed to anticipate all the questions that I had… very professional…. One of the easiest experiences I have ever had at a car dealership… I am very impressed anticipate all the questions that I had… very professional…. One of the easiest experiences I have ever had at a car dealership… I am very impressed with this young man… Paramount Motors is blessed to have him… More

I have never felt so taken advantage of and disrespected by a business as I have by Paramount Kia over the past three months. In 2021, I leased a car through Paramount Kia of Hickory. When my lease ended by a business as I have by Paramount Kia over the past three months. In 2021, I leased a car through Paramount Kia of Hickory. When my lease ended in July, I visited Paramount to buy out my car. After meeting with CJ from finance, I found that the monthly payment was significantly higher than expected. Upon reviewing documents at home, I discovered over $7,000 in extra warranties and contracts that had not been discussed. The next day, I returned to Paramount to express my concerns and requested the cancellation of these extras. Initially, I was told to wait for several hours or come back another day, but after saying I could stay, a finance manager provided me with a cancellation sheet to complete shortly after. I was told my financing and payments would be updated within one to two weeks. Two weeks later, I called for an update and spoke with Brandon, who assured me everything had been submitted. I requested confirmation of the cancellations and on what my new financing and payments would be, but did not hear back. After two more weeks of follow-up, I spoke with another manager, Andy, who promised to call me back with confirmation of all of this information, but never did. Frustrated, I visited Paramount again on August 31st and learned from another employee, Evan, that my cancellations had never been processed. I was told it was now too late to adjust my payments. Evan stated he could process the cancellations on September 2nd but that I would need to refinance the loan and pay taxes again. It was disclosed that this wouldn’t have been necessary if they had submitted my cancellations the first time. Evan reached out on September 2nd to inform me they were sending a check to my financing bank, which would take a week or two to process. However, on September 18th, when I contacted my bank, they confirmed no payments had been received. When I followed up with Evan, he claimed the process could take 3-4 weeks and should be resolved before my next billing cycle. My next payment is tomorrow and as no surprise, this issue has still not been resolved and Ally has still not received this payment. This manipulation and deceit have persisted for nearly three months. I've repeatedly asked for confirmation and have received inconsistent and incorrect information from various managers and employees. The time and effort I've dedicated to resolving this matter have far exceeded what is reasonable, yet it remains unresolved. As a customer of Paramount Kia for over three years, I feel deeply disrespected. I have been patient throughout this ordeal, but my frustration has reached unacceptable levels. I am still waiting for a resolution. More

Amazing ! He worked with me to find a perfect car that fit my wants & needs ! He worked with me to find a perfect car that fit my wants & needs ! More

Hunter was an absolute pleasure to work with. He helped me get my dream car at the payment I needed. I have medical issues that prevents me from driving long distances so he worked with me via He helped me get my dream car at the payment I needed. I have medical issues that prevents me from driving long distances so he worked with me via phone and text. He also took the time out of his day to drive the car to me! Thank you!!! More

We have leased or purchased 8 new KIA's from this Paramount dealership in the past 14 years. We have always found that the process from sales to finance has been very easy and with no pressure. We ha Paramount dealership in the past 14 years. We have always found that the process from sales to finance has been very easy and with no pressure. We have worked with Tim Whitener for 7 of the lease/sales transactions. He has always been very couteous and helpful. The service department has always been very helpful as well. More

KIA of Hickory worked with us and made an amazing deal on our new vehicle purchase. Hunter and the team driven management will treat you with respect and listen to you. We did look at other dealers but KIA our new vehicle purchase. Hunter and the team driven management will treat you with respect and listen to you. We did look at other dealers but KIA was able to offer more than just a new vehicle they made it a pleasant experience. More