Adam Icard
Adam Icard at Paramount Kia of Hickory

Adam Icard

Service Advisor

Paramount Kia of Hickory

1205 S Center St
Hickory, NC 28602

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Adam Icard

April 09, 2026

Dealership Rating
Employee Rating

Adam was a fantastic advisor! He really helped me and made it quick and easy process! Thank you Adam and the paramount tech Logan! They were both fantastic More

by Scottwells714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Paramount Kia of Hickory responded

We appreciate you sharing this feedback about Adam. We’re glad he made the service on your Honda Accord smooth and efficient. Thank you for your kind words and we look forward to your next visit.

March 06, 2026

Dealership Rating
Employee Rating

You cant beat the Paramount Kia Dealership or the staff. It's my third car purchase there and will continue to shop there in the future. More

by Elaine Hults
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Rosenbalm, George Ray

Mar 06, 2026

Paramount Kia of Hickory responded

Thank you for choosing us again for your third Kia purchase. We’re delighted our team continues to exceed your expectations. We look forward to welcoming you back on your next visit.

January 20, 2026

Dealership Rating
Employee Rating

Adam was an excellent sales advisor. Understood my desire to keep the process as short as possible and to quickly arrive at a price without all of the normal dealer add on fees. Great jo More

by JOHNCOFFEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 20, 2026

Paramount Kia of Hickory responded

Thanks for sharing your thoughts about your experience with Paramount Kia of Hickory. We appreciate your business and hope to see you again soon!

December 30, 2025

Dealership Rating
Employee Rating

Paramount Kia has a vast selection of used cars. What I looked at-and the undercarriage-were clean detailed vehicles. Adam knew every answer to every question I had. He was a plethora of information More

by Crpricesterling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Briggs

Dec 30, 2025

Paramount Kia of Hickory responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 24, 2025

Dealership Rating
Employee Rating

Adam was very personable and knowedgeable,and answered all our questions.You are fortunate to have him on staff!Live my car!!! More

by jimjuban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2025

Paramount Kia of Hickory responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Kia of Hickory!

December 12, 2025

Dealership Rating
Employee Rating

Very good dealership to work with! Very trustworthy people and very nice cars, they worked with me to get me into what I wanted. More

by Whitecj561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2025

Paramount Kia of Hickory responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 29, 2025

Dealership Rating
Employee Rating

Adam was very patient and extremely professional, explained the process very well. Very pleased with KIA in genetal More

by metcet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Paramount Kia of Hickory responded

Thanks for sharing your thoughts about your experience with Paramount Kia of Hickory. We appreciate your business and hope to see you again soon!

July 21, 2025

Dealership Rating
Employee Rating

We told service people car wasn't running right they said get a 70 oil change then drive 1000 miles for oil consumption test we said didnt feel comfy driving it. It broke down now we have to pay to get it f More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 25, 2025

Paramount Kia of Hickory responded

Steven, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jul 25, 2025

Paramount Kia of Hickory responded

Steven, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 11, 2025

Dealership Rating
Employee Rating

The customer service here is excellent. I am happy to meet my new service advisor, Adam. It's great to see that Stephanie & Jason still present with you. Thank you for performing all servic More

by juliannemjarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Paramount Kia of Hickory responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Paramount Kia of Hickory.

June 26, 2025

Dealership Rating
Employee Rating

This is a good place to buy your car. Customer service is amazing. Our sales Woman Kate was very helpful and got us in our car of our dreams. More

by sheenamitruska2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Rosenbalm, Katie Holmes , Brandon Leger

Jun 26, 2025

Paramount Kia of Hickory responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Kia of Hickory!

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