Palmetto57 Volkswagen

We had visited seven dealerships before coming to Esserman Volkswagen in Miami Springs. By this time, we were tired of salesmen trying to sell us what they wanted to get rid off and not what we want Esserman Volkswagen in Miami Springs. By this time, we were tired of salesmen trying to sell us what they wanted to get rid off and not what we wanted. Martin Centeno listened to our request for a silver Jetta with a light interior and without a sunroof. He took us to see this very type of car right away. He told us that the exterior color was called white gold but that it looked like silver. This is the only car we saw, drove and bought at Esserman's. We were extremely pleased with the customer driven attitude of Mr. Centeno and this dealership. Later, during our first three month check-up, my cell phone broke and Mr. Centeno drove me to a cell phone repair shop while my car was being serviced. Mr. Centeno has made Esserman’s dealership stand out through his helpfulness and respect toward his customers. More

My wife were looking for a good deal on a family car. We came a cross VW Esserman on-line and found their live chat assistant (Dyshan) extremely helpful. She quickly set up an appointment for the following came a cross VW Esserman on-line and found their live chat assistant (Dyshan) extremely helpful. She quickly set up an appointment for the following night with Martin Centeno. Martin took the time and answered all of our questions and worked extremely hard to get us a deal that met our budget. He was really patient and guide through the entire process! That's great team over at Esserman VW, much thanks to Maria and Tony for being extremely helpful. More

Mr. Centeno was very friendly, detailed and knowledgeable about the Jetta I was interested in. We spoke about price and then involved Mr. Peri-Cohen to make sure I was happy. Mr. Centeno went a step further about the Jetta I was interested in. We spoke about price and then involved Mr. Peri-Cohen to make sure I was happy. Mr. Centeno went a step further by helping me locate better insurance. Both Mr. Centeno and Mr. Cohen were extremely professional. After all was agreed I finalized the deal with Maria Fitzpatrick who was wonderful and quick. The experience at Esserman was great and my new friends will be getting referrals. More

I visit this dealership to get a information about new VW CARS. The sales man worked with was so friendly so I did not have to go to the other store. Maybe that's why I did not get a good price but the ser CARS. The sales man worked with was so friendly so I did not have to go to the other store. Maybe that's why I did not get a good price but the service provided and if the future service expectation met I think it will be OK. More

Martin was professional, polite, knowledgeable and NOT pushy. He did a terrific job of explaining the vehicles to me, demonstrating how things work, arranging a sale and delivering the vehicle to me. Te pushy. He did a terrific job of explaining the vehicles to me, demonstrating how things work, arranging a sale and delivering the vehicle to me. Terrific job!!! I would recommend Esserman, in general, and Martin Centeno, in particular, to anyone looking for a new automobile. More

Martin was an awesome consultant explained to me what he could do did not give me a hole story that i can get into a car. When he said this is what we can do he meant it. Great service, Very friendly, knowl could do did not give me a hole story that i can get into a car. When he said this is what we can do he meant it. Great service, Very friendly, knowledgeable and new what it took to get the deal done. More

After 4 weeks of looking for a car, I have been feelling harrased by a lot of Sales people in the market that are there for their commision only, or even to get ridd of some inventory, or make the coute or harrased by a lot of Sales people in the market that are there for their commision only, or even to get ridd of some inventory, or make the coute or whatever reason. When I get to Esserman VW I was impress for the frienly service, all calls, all emails, all time I spend in FL was about what I want,I need,I can. They help me finding the best insurance, they help me with the Georgia Taxes, GA Licence plates, the help me on the decicion, giving me several car options, MY BEST EXPERIENCE EVER. More

Good service and customer support given right away. Easy and fast purchasing process. I would definitively recommend this dealer to a friend, and will visit once again when my next car purchase happen. Gr and fast purchasing process. I would definitively recommend this dealer to a friend, and will visit once again when my next car purchase happen. Great cars, good quality, clean place, everybody friendly. More

I have to tell you about my recent new car leasing experience. As a single female who is used to being beat up on by car salesmen (and in fact have been for the last few months as I have been shopping experience. As a single female who is used to being beat up on by car salesmen (and in fact have been for the last few months as I have been shopping around), going into Esserman Volkswagen was a breath of fresh air. My salesman Martin Centeno, and everyone else I dealt with from the Sales Manager Glenn, to the car technician Tony who explained every little detail of my new car, to the Finance Manager Maria,could not have been nicer and more accomodating. In fact, the whole process was easy from beginning to end. I left the dealership with my beautiful new Jetta, not feeling like I'd just been "taken for a ride", but happy and satisfied. I will send everyone I know who is looking for a new car to my new friends at Esserman Volkswagen. More

Great experience with Martin, Glen, and Maria. Everyone was very helpful. They answered all the questions I had. Very quick and painless transaction, and they even threw in a couple of extras. I would defi was very helpful. They answered all the questions I had. Very quick and painless transaction, and they even threw in a couple of extras. I would definitely recommend esserman VW in Miami Lakes if you're in the South Florida area. More