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Palmetto57 Volkswagen

Miami Gardens, FL

4.9
437 Reviews

16825 NW 57th Ave

Miami Gardens, FL

33055

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437 Reviews of Palmetto57 Volkswagen

March 01, 2011

The dealership was great, the salesmen was friendly, descriptive and helpful. I would recommend esserman volkswagen to my family and friends. My overall experience with the dealership and salesmen was v More

by vrodriguez0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio B. Socias, Glenn Peri-Cohen, Glenn Peri-Cohen, Ignacio Socias
Mar 04, 2011 -

Palmetto57 Volkswagen responded

Great to hear that your overall experience with our dealership went so well. We appreciate your business. Remember that your referrals can get you $150 toward parts or serivce to your new car. Welcome to the family.

February 17, 2011

It Sucks that this is the closest VW dealership to where I live. They are really horrible and very dishonest. I took my car in for a recall to get the coilpacks replaced and they broke the line to my brake More

by ric124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
Mar 14, 2011 -

Palmetto57 Volkswagen responded

We are sorry to hear of your concerns. We are glad that we were able to reach you by phone and get your thoughts on the situation and your experiences. It seems you have already corrected the issues elsewhere and were not interested in our efforts to correct at this point, nor the credit/voucher we were eager to extend. Please note that we will do all we can to help in the future should you need anything.

February 15, 2011

I had purchased three vehicles from another dealer prior and tried to purchase another one recently. They treated me like I had never been there before and quoted me a very high price without trying to nego More

by ABAUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTIN CENTENO, Martin Centeno
Feb 15, 2011 -

Palmetto57 Volkswagen responded

Thank you for giving Martin and Esserman VW a chance at winning your business after being a loyal customer elsewhere for so long. We appreciate your business. Hopefully we've won a customer for life.

January 26, 2011

Martin was extremely helpful in finding the color combination we wanted in the EOS. He also guided us thru the lease termination process with our old vehicle. He was very polite and always available More

by regal4160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jan 26, 2011 -

Palmetto57 Volkswagen responded

We're happy to hear that Martin was so helpful in your purchase process. Thank you for choosing Esserman VW for your new EOS. Welcome to the family.

January 18, 2011

This seller was excellent and professional.I was very pleased with the friendly service provided. I would recommend this seller to anyone, including my friends. I have not always been so happy with other More

by juanperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Socias, Ignacio Socias
Jan 19, 2011 -

Palmetto57 Volkswagen responded

We are so happy to hear that you were satisfied with the service that you received from Ignacio and that you will be returning to us in the future. Welcome to the Esserman family.

January 17, 2011

The smoothest car purchase I ever made. Martin was very courteous and made everything in his power to complete the transaction without hassle. With one single 30 min visit to the dealer, I had all the info More

by lfcs66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martín Cepeda and Maria Fitzpatrick, Maria Fitzpatrick, Martin Centeno
Jan 17, 2011 -

Palmetto57 Volkswagen responded

We are happy to hear that Martin and Maria were able to assist and making your car purchase experience swift and easy. We appreciate that you chose us to make your car purcahse. We hope that we see you again on your next car purchase. Welcome to the Esserman family.

January 13, 2011

I RECENTLY PURCHASED A 2011 JETTA. AS WALKED INTO THE DEALER I WAS GREETED IN A WARM, SINCERE AND FRIENDLY MANNER BY GLENN AND MARTIN, MY SALES PERSON. THEY WERE GREAT FROM THE START!!!! THEY WERE PROFES More

by CLAUDIA1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARTIN CENTENO, Glenn Peri-Cohen, Mitra Rampersad, Martin Centeno
Jan 14, 2011 -

Palmetto57 Volkswagen responded

Welcome to the Esserman VW family! We appreciate your choice to purchase your first VW from us. Remember that your referrals can get you $150 towards parts and service of your new VW.

January 13, 2011

I would definitely recommend Martin Centeno. It was the best car dealership experience I have had thus far. Not only was he professional, he was very knowledgeable and clearly dedicated to his craft. I w More

by EFernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno and Carmen, Martin Centeno, Carman Jean Jacques
Jan 14, 2011 -

Palmetto57 Volkswagen responded

It is our goal to provide all of our customers with the best possible service and certainly respect. We are glad that you were pleased with Martin and Carmen's customer service. Welcome to the Esserman family.

January 10, 2011

This is the 24th vehicle my family has purchased from Esserman Volkswagen, and it's always been a pleasure dealing with them. This vehicle in particular is the second car I've purchased through Martin, More

by 5-oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno
Jan 11, 2011 -

Palmetto57 Volkswagen responded

We really appreciate you being such a loyal customer to Esserman VW and are excited that our team was able to provide you with a near perfect experience. We hope that you are enjoying your new CC. We'll see you for your next car purchase.

January 09, 2011

Nice and courtest staff. The GM was willing to work with us, it took a few days but we leased the car at the price point we wanted and left with a slightly more equipped car then we orginally intended - not More

by alexvazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Centeno, Martin Centeno
Jan 10, 2011 -

Palmetto57 Volkswagen responded

We appreciate you giving us the opportunity to earn your business. We hope that you are enjoying your new vehicle. Welcome to the Esserman family.

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