Palisades Volvo
West Nyack, NY
171 Reviews of Palisades Volvo
Yes to Palisades Volvo Service Yesterday's service on my XC70 was excellent. It was a smooth drop off and pick up. Kept advised throughout the day. Very positive experience. Yesterday's service on my XC70 was excellent. It was a smooth drop off and pick up. Kept advised throughout the day. Very positive experience. More
My new xc60 I think my salesperson (Chris) was a decent fellow as car salesman go. He worked at getting me a fair price I could handle in a lease situation cutti I think my salesperson (Chris) was a decent fellow as car salesman go. He worked at getting me a fair price I could handle in a lease situation cutting the prices and adding company promitions. I chose a car color I am not fond of because there were little to no choices and no car in 100s of miles of the exact color I wanted. IN the end it was ok. When I went to pick up my car I was surprised when the finance manager who I was with got called out of the office by the salesman who was readying my car to let us all know tha the door had been damages, scratched doen to the paint/metal. Everyone was perplexed, but i was told not to worry they would take care of this with giving me a loaner. But i already felt like I was getting damaged goods! This was a monday. Wednesday i came out at work at 4 om to find the O from the VOLVO tailgate was missing and gone! Left behind was the sticky part that holds it on. Now I felt like my car was falling a part and it was only 3 days old. Of course they would order the new part and install it at no cost to me!! Still in all my sales person was decent and the managers I met were also good men. But that does not take away how I feel about this car and all its problems already! More
Bought used Volvo I recently purchased a used Volvo C30 from this dealer. The sales guy (Dan) was very helpful and informative. The people I met (finance guy) and othe I recently purchased a used Volvo C30 from this dealer. The sales guy (Dan) was very helpful and informative. The people I met (finance guy) and others were all very nice and friendly. So far I haven't had any problems with the vehicle. Based on the sales process I would recommend this dealership to others. This is my first Volvo and I hope it lasts me for years to come. I will post an update on how my car is doing a few months from now. -NJ resident More
Volvo XC90 Service The Dealer had ordered a part to be replaced for my XC90 and politely they scheduled an appointment that worked perfect for my schedule. On the visit The Dealer had ordered a part to be replaced for my XC90 and politely they scheduled an appointment that worked perfect for my schedule. On the visit, paperwork was ready upon my arrival and on time, only taking few minutes to check in with Jeffrey Urbina who asked all the correct questions and kept me updated during the service process. The team was quick and provided all the services requested on the SUV, making my stay pleasant and in a timely manner. thanks for the great service!!! LD More
Service on my Volvo I was very pleased once again with my service on my Volvo. Jeffrey treated me as a respected customer. He informed me as to the work being done and up I was very pleased once again with my service on my Volvo. Jeffrey treated me as a respected customer. He informed me as to the work being done and updated me on the time needed to do the work needed. I would only have my work done here. More
Great Experience! The car buying process easy and painless They really understand customer service. Great follow up. Always answer your questions. Professional and friendly staff. I was informed of all the st They really understand customer service. Great follow up. Always answer your questions. Professional and friendly staff. I was informed of all the steps of the process. I was introduced to all of the service staff for when I come in for future service appointments. Just a quality organization! More
Wiser Service Summary I was very pleased with the service performed on my Volvo. They accomplished all my requested requirements and made recommendations on other issues, I was very pleased with the service performed on my Volvo. They accomplished all my requested requirements and made recommendations on other issues, but no pressures. Their representatives were very professional, friendly and helpful. More
Quality and friendly service I recently took my volvo in for a few minor adjustments because the warranty was about to run out. Everything that needed to be replaced or repaired I recently took my volvo in for a few minor adjustments because the warranty was about to run out. Everything that needed to be replaced or repaired was covered. No questions asked. The service was top-notch, and the staff was very friendly. If you have any issues with your vehicle. Take it there. I would definitely go there again. More
Solving the insolvable by my mechanic I have only used Palisades Volvo once in a while. Recently my cooling fan was running continuously and my mechanic who is excellent could not solve th I have only used Palisades Volvo once in a while. Recently my cooling fan was running continuously and my mechanic who is excellent could not solve the problem. They discussed some possibilites that would cost $600 to $1000. I took my car to Palisades Volvo and was greated by Jeffrey who took care of me the whole time as my consultant and contact. The problem was noted as a possible leak and low refrigerant in the cooling system. I brought my car back the next day and the problem was fixed and I am a very happy customer. The cost was no where near the $600- $1000 that my mechanic quoted and I got a free car wash. During the day that they were working on the car, Jeffrey called me twice with progress reports. Additionally they have free wifi and great coffee. I highly recommend this service department for your Volvo. I am going to switch from my regular mechanic to Palisades Volvo for anymore service on my vehicle. More
Excellent Facility! Great service and advisor staff. Only unfortunate issue is hourly rate for labor but that is everywhere these days! Service was completed quickly and Great service and advisor staff. Only unfortunate issue is hourly rate for labor but that is everywhere these days! Service was completed quickly and staff kept me appraised of progress. More