Palisades Volvo
West Nyack, NY
171 Reviews of Palisades Volvo
Excellent service, appreciated the very short wait time with young children. The employees were very friendly to me and my children. Would recommend to others. with young children. The employees were very friendly to me and my children. Would recommend to others. More
I appreciated the quick turnaround, excellent customer service, and best of all the very reasonable price. Would definitely bring my car to this dealer again! service, and best of all the very reasonable price. Would definitely bring my car to this dealer again! More
Car was taken on time for the required service.Service advisor was cordial and answered all my questions. The service was completed on time. Coffee or tea was available, as was tv while waiting for the ca advisor was cordial and answered all my questions. The service was completed on time. Coffee or tea was available, as was tv while waiting for the car to be finished.I have serviced other Volvos at Palisades Volvo and have never been disappointed. I definitely would reccomend Palisades Volvo. More
Service team was kind and respectful and had good follow through. I own my 2008 S80 and about 4 months ago my AM radio simply stopped working (FM does work). I brought my S80 into Volvo for my tire valve t through. I own my 2008 S80 and about 4 months ago my AM radio simply stopped working (FM does work). I brought my S80 into Volvo for my tire valve to be repaired ($165) and asked them to "reset" or get my AM radio to work again. Vovlo called and said they could fix my am radio for $980. I am MORE than disappointed with Volvo. Seriously $980 to make the am radio work. I guess I will live without am radio but honestly I am disappointed. More
Jeff was our principle contact at Volvo Palisades NY, persistently helpful and polite whilst we sought to do appropriate repairs to our 2000 Volvo S40. He offered good advice, and followed up on all our persistently helpful and polite whilst we sought to do appropriate repairs to our 2000 Volvo S40. He offered good advice, and followed up on all our questions over the course of 6 days. He stayed late in the office to allow us to pick up our car when we were delayed in NYC. Thank you Volvo for really great service! Our car runs like a top now AND it has a new state inspection sticker, just like that! Sarah Marsh. More
Palisades Volvo is a great dealership. I bought my car there in 2005 and have it serviced there regularly. The staff is very friendly and the repair and service work is excellent. My car is always returne there in 2005 and have it serviced there regularly. The staff is very friendly and the repair and service work is excellent. My car is always returned in excellent condition. And I usually don't request a loaner car, but they are very gracious about giving me a ride to work after dropping off my car. I was extremely impressed at my most recent service when they recommended that my brake pads actually had more life in them and that they did not need replacement just yet. I was surprised at such honesty when they could have just said, "Yes, replace them" and made more money off me. I would recommend this dealer for servicing a Volvo. More
Everybody was friendly and professional. Work was completed fast as stated when I came into the dealership. They also had good free coffee. While waiting I was in the showroom and the sales people w completed fast as stated when I came into the dealership. They also had good free coffee. While waiting I was in the showroom and the sales people were not pushy that made the experience pleasant More
As usual the service experience was outstanding. I have been servicing my Volvos at Palisades Volvo for over 15 years and have always found the service advisors to be honest, knowledgeable, and the work pe been servicing my Volvos at Palisades Volvo for over 15 years and have always found the service advisors to be honest, knowledgeable, and the work performed to be excellent. The availability of loaner cars is a big plus. More
They provided a loaner car on less than a week notice which was good. Jeff was very prompt in returning calls and was professional. The vibration problem that I was experiencing was properly repaired. which was good. Jeff was very prompt in returning calls and was professional. The vibration problem that I was experiencing was properly repaired. Timing was as promised. Prices are a bit high though. I expect to pay a bit more at the dealer and am fine with that, but their price per tire was about $50 more than Tirerack. So even taking into account shipping it was probably an extra $140 for the set of 4, plus $30 each for mounting and balancing which is a bit on the high side. Bottom line though is the repair appears to have been done right. More
Staff was friendly in negotiation and knowledgable in all areas of the car I wanted. I was never pressured to add on any package or given the hard sell even through a very lenghty negotiation period. In the areas of the car I wanted. I was never pressured to add on any package or given the hard sell even through a very lenghty negotiation period. In the end I was very satisfied with the end result in the closing and the presentation of the car, even when it was past closing. More