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Palisades Volvo

West Nyack, NY

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171 Reviews

55 Route 303

West Nyack, NY

10994

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171 Reviews of Palisades Volvo

July 21, 2012

Excellent service, appreciated the very short wait time with young children. The employees were very friendly to me and my children. Would recommend to others. More

by ywendland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your review and recommendation. I am pleased to hear you were satisfied with the service you received from our dealership. Our goal each and every day is to provide superior service and make all our valued customers have worry free and pleasant service appointments. We appreciate your business. Regards, Jason Tuminaro - Service Manager

July 18, 2012

I appreciated the quick turnaround, excellent customer service, and best of all the very reasonable price. Would definitely bring my car to this dealer again! More

by volvo2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your review. I am happy to hear you were satisfied with our service department. We take great pride in providing exceptional service and making every service appointment a pleasant one. It has been a pleasure working with you, we hope to see you again soon. Regards, Jason Tuminaro - Service Manager

July 13, 2012

Car was taken on time for the required service.Service advisor was cordial and answered all my questions. The service was completed on time. Coffee or tea was available, as was tv while waiting for the ca More

by Ruth Lipson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service advisor
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your review and recommendation. Our staff works diligently each and every day to ensure that our valued customers have comfortable and worry free service appointments. Thank you for choosing Palisades Volvo. Regards, Jason Tuminaro - Service Manager

July 13, 2012

Service team was kind and respectful and had good follow through. I own my 2008 S80 and about 4 months ago my AM radio simply stopped working (FM does work). I brought my S80 into Volvo for my tire valve t More

by cascolese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your comments. I am sorry to hear you were disappointed with our service department. At Palisades Volvo we take our customers' opinions very seriously, I assure you customer satisfaction is our top priority. I welcome a chance to speak with you directly to see how we can win you back as valued customer. Regards, Jason Tuminaro - Service Manager

July 12, 2012

Jeff was our principle contact at Volvo Palisades NY, persistently helpful and polite whilst we sought to do appropriate repairs to our 2000 Volvo S40. He offered good advice, and followed up on all our More

by 4l5m5s5m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Uhl
Nov 20, 2012 -

Palisades Volvo responded

Thank you for taking the time to submit your review. I am pelased to hear Jeff was helpful throughout the service process. He is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. It has been a pleasure doing business with you . Regards, Jason Tuminaro - Service Manager

July 02, 2012

Palisades Volvo is a great dealership. I bought my car there in 2005 and have it serviced there regularly. The staff is very friendly and the repair and service work is excellent. My car is always returne More

by jerikjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Sal
Jul 02, 2012 -

Palisades Volvo responded

Thank you for your positive comments regarding your last service visit to Palisades Volvo. It’s great to hear when we have exceeded your expectations; this is what our valued customers have come to expect from us over the years. We appreciate your business and it has been our pleasure servicing your Volvo over the years. Sincerely, Jason Tuminaro Service Manager

June 26, 2012

Everybody was friendly and professional. Work was completed fast as stated when I came into the dealership. They also had good free coffee. While waiting I was in the showroom and the sales people w More

by Marty Tischler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your review. I am glad to hear your service appointment went smoothly. We strive each and every day to provide exceptional service in a timely manner. We look forward to working with you again in the future. Regards, Jason Tuminaro - Service Manager

June 26, 2012

As usual the service experience was outstanding. I have been servicing my Volvos at Palisades Volvo for over 15 years and have always found the service advisors to be honest, knowledgeable, and the work pe More

by bobbyO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Uhl
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your review. I am happy to hear you were satisfied with our service department. Our team is always excited to go the extra mile and answer any questions or concerns our customers may have with their vehicles. Thank you for choosing Palisades Volvo. Regards, Jason Tuminaro - Service Manager

June 15, 2012

They provided a loaner car on less than a week notice which was good. Jeff was very prompt in returning calls and was professional. The vibration problem that I was experiencing was properly repaired. More

by gmpublius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 20, 2012 -

Palisades Volvo responded

Thank you for your review. Our goal each and every day to provide excellent customer service and exceed our customers' expectations. We appreciate your business and hope to see you again soon. Regards, Jason Tuminaro - Service Manager

June 15, 2012

Staff was friendly in negotiation and knowledgable in all areas of the car I wanted. I was never pressured to add on any package or given the hard sell even through a very lenghty negotiation period. In the More

by dinojb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Silver
Nov 20, 2012 -

Palisades Volvo responded

Thank you for taking the time to submit your review. We are happy ro hear you found our sales staff both friendly and knowledgable. Our team works diligently each and every day to ensure all our customers are satisfied with the service they received. We thank you for choosing Palisades Volvo. Regards, Tom Dillon - Sales Manager

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