
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The sales process was effortless thanks to Ara. Unfortunately, the 2025 X3 was released to me in a defective state on delivery, Area attempted to activate my Digital Key and link my iPhone to the Unfortunately, the 2025 X3 was released to me in a defective state on delivery, Area attempted to activate my Digital Key and link my iPhone to the car. The process aborted on multiple tries, indicating something was clearly wrong. Ara called the BMW Genius line but was placed on endless hold with no answer. He assured me the problem was minor and suggested that I also call the BMW Genius line or visit a BMW dealer closer to my home and meet with a Genius there. Apparently, Pacific did not have one. I did visit my closest dealer, and the Genius could not solve the problem and offered to schedule me for a service appointment that day with a loaner. Service found 14 errors with the ECU and the programming of the car. They fixed all of the errors, and the dealer's Genius was then able to activate the Digital Key and link my iPhone. The car should not have been released to me by Pacific when clearly there was an a problem which should have been fixed before delivery to me. I informed Ara of experience with the other dealer's Genius, and he asked if I would want to bring the car to Pacific for service. I initially said yes, but the service department was not able to schedule me with a loaner for another ten days. My X3 had already been repaired by the other dealer. I've never had such a disappointing experience with delivery of a car ever before. More
Everything was really perfect. Love my new X5. Patrick was amazing and setting the whole thing up. He should be salesman of the year. Love my new X5. Patrick was amazing and setting the whole thing up. He should be salesman of the year. More
I am very happy with my car and I’m very happy with Karo he helped me a lot. I am very thankful to Karo thank you. he helped me a lot. I am very thankful to Karo thank you. More
Sogol was great in working with me to purchase and transport my car purchase to Arizona. I would recommend her to anyone interested in buying a BMW from Pacific BMW. transport my car purchase to Arizona. I would recommend her to anyone interested in buying a BMW from Pacific BMW. More
It was an absolute pleasure working with Rafy. Because of him, I won’t be going anywhere else for my future cars. Because of him, I won’t be going anywhere else for my future cars. More
Great dealer, very personal attention, full disclosure on everything. NO additional dealer mark-up or games at the sales process ! Highly recommended. everything. NO additional dealer mark-up or games at the sales process ! Highly recommended. More
Sevak and Patrick were were great to deal with and made by experience feel effortless by experience feel effortless More
I was extremely pleased with my recent purchase of my new BMW. I found Patrick, James, and Lucy to be extremely professional. Patrick went out of his way to make sure that I was able to get the car that I wa BMW. I found Patrick, James, and Lucy to be extremely professional. Patrick went out of his way to make sure that I was able to get the car that I wanted. This was a very exceptional Car buying experience. More
Ara was great to deal with at Pacific BMW. . Had ordered a M2 and received it before expected time..always updated me with status . Had ordered a M2 and received it before expected time..always updated me with status More
Jerry in sales is absolutely amazing with his professionalism and kindness! He’s purely awesome. And the finance gentleman is amazing with his professionalism. professionalism and kindness! He’s purely awesome. And the finance gentleman is amazing with his professionalism. More