Ourisman Toyota 40 - Service Center

I went in for servicing and it was thorough and a reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work in a comfortable space. More

Able and to schedule same day appointment for tire issues & given list of issues & recommended service options & kept inform of progress & given list of issues & recommended service options & kept inform of progress More

Professional - It is a relief to work with a dealer and service team, Kurtis, that strives to understand a unique vehicle, its history, and to identify problem areas. Thanks! service team, Kurtis, that strives to understand a unique vehicle, its history, and to identify problem areas. Thanks! More

Good people and very polite and professional. The work was excellent. I recommend everyone to them. The work was excellent. I recommend everyone to them. More

The staff was pleasant, yet professional, and answered all my questions exceeding my expectations. I was impressed that my wait time was minimal while the service was performed. The wait area was clean an all my questions exceeding my expectations. I was impressed that my wait time was minimal while the service was performed. The wait area was clean and comfortable. More

Excellent experience getting my car serviced. Chris was my advisor and was so knowledgeable and helpful! They also have it where you can track the progress online and approve or deny additional r Chris was my advisor and was so knowledgeable and helpful! They also have it where you can track the progress online and approve or deny additional recommended services by emailing and texting you a link. They also call you if you don’t do it online within a certain amount of time to go over everything and answer any questions. They also provided me with a ride back home and back (the location to be within 15 miles away from the dealer). 10/10 height recommend! More

Ourisman Toyota has always done an excellent job with all my service needs. I recommend them for you Toyota's Maintenance. my service needs. I recommend them for you Toyota's Maintenance. More

Service told me wrong about pricing on the two flushes. They spilled brake fluid all over my car and promised me 45 min and it took 3 hours due the spill, when I originally went in there for just an oil ch They spilled brake fluid all over my car and promised me 45 min and it took 3 hours due the spill, when I originally went in there for just an oil change. I was told this special is authorized and put on by Toyota and that once the sale ends the end of the month, it will not be offered again. Then I am told after waiting a total of 4 hours that I need to take my car to the car wash to get any access brake fluid off. Car wash was closed due to it raining. Then I got home and wedged between my hood and windshield is the brake fluid reservoir cover, scratching my paint. They literally slammed the hood closed without putting it back in place and now I have marks and the rubber seal is twisted and loose. This is a new vehicle. This has been so stressful and I question the integrity of the service I received. More

Clean waiting area. Fast service. Pleasant service writers. Beautiful show room. No sales pressure. Great! Fast service. Pleasant service writers. Beautiful show room. No sales pressure. Great! More

Ourisman Collision Center (Edgewood) delivered professional, quality, and timely service. Janet, Alex, and Chrissy are a pleasure to work with. The service people who did the physical repair work professional, quality, and timely service. Janet, Alex, and Chrissy are a pleasure to work with. The service people who did the physical repair work on my car did an exceptional and beautiful job. Thank you to everyone involved. More