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Ourisman Toyota 40 - Service Center

Edgewood, MD

4.7
123 Reviews
Call Service Center (443) 407-8831

123 Reviews of Ourisman Toyota 40 - Service Center

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April 04, 2025

Great job. Quick repair. Collision shop repaired damage to my truck in one week. They worked with rental car company so I dropped off my truck and picked up ren More

by LMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop
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March 25, 2025

Very organized and prompt service. Would highly recommend if and when you need service on your vehicle. More

by carols518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the recommendation! We are always here if we can be of any future help.

March 23, 2025

Annette is the best! She provided the best service and is just wonderful! Most thankful she is there! More

by kuehn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
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Mar 24, 2025 -

Ourisman Toyota 40 responded

Thank you kuehn5! We are happy to hear Annette took great care of you and your vehicle!

March 07, 2025

Professional staff. Pleasant environment. I was able to enjoy a comfortable waiting and my car was clean and comfortable when the skilled mechanics had completed my se More

by nancygriffin2750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Bratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words! We’re happy to hear that you had a comfortable experience while waiting and that your car was returned to you clean and in great condition. Our team takes pride in providing top-notch service, and we appreciate your trust in us. We look forward to serving you again in the future!

February 28, 2025

Very pleased with my experience. Everyone was very professional and accommodating. I highly recommend Ourisman Toyota 40 More

by kjoytabor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience and that our team was professional and accommodating. Your recommendation means a lot to us! We appreciate your support and look forward to serving you again in the future.

February 22, 2025

I came in and spoke with Kurtis. I did not have an appointment. He listen to my concerns and asked me for my keys. Time at the service, was quick. I highly recommend Ourisman Toyota More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurtis Rampersad
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Mar 10, 2025 -

Ourisman Toyota 40 responded

Thank you for sharing your experience! We’re so glad Kurtis was able to assist you right away and address your concerns. Our team strives to provide efficient and top-notch service, and we appreciate your recommendation. We look forward to serving you again in the future!

January 25, 2025

Friendly service, very informative. Also helpful with scheduling appointment when adjustments were needed. Thank you. More

by aminta_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Ourisman Toyota 40 responded

Thank you for the kind review!

January 24, 2025

Frank and Ron were wonderful to work with. They both took the time to help us with the service we needed for our vehicle. Thank you and keep up the great work. Would highly recommend this deal More

by stephieb325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Ourisman Toyota 40 responded

Thank you so much for the recommendation!

Feb 14, 2025 -

Ourisman Toyota 40 responded

Thank you so much for your kind words! We're thrilled to hear that Frank and Ron were able to assist you and provide excellent service. We truly appreciate your recommendation and are grateful for your support. We'll make sure to keep up the great work for customers like you Ron Jackson Business Manager

January 06, 2025

Oursman Toyota 40 performance was efficient. . Don Ward, advisor, was most informative, helpful, and very attentive. More

by tom.5841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Report | Print
Jan 08, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words, I'll be sure to pass this on to Don!

January 03, 2025

I always have my car serviced at Ourisman Toyota 40. I have been going there for more than 10 years. Their customer service representatives, automotive technicians, quality of work, and prices are all f More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Report | Print
Jan 08, 2025 -

Ourisman Toyota 40 responded

We are happy to hear you have been a loyal customer for a decade! Keep coming back, we are always delighted to assist with your vehicle service needs.

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