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Ourisman Toyota 40

Edgewood, MD

4.7
445 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 445 reviews

July 23, 2024

Great service, got the job done fast and easy to work with! Called me earlier than expected when the job was completed. More

by shelbym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eaves
Jul 23, 2024 -

Ourisman Toyota 40 responded

Thank you Shelby, I'm happy to hear we got you back on the road quickly and kept you updated through the process!

July 20, 2024

Great service, easy to deal with and explained everything. Would use them again I. The future. More

by bruce p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Ourisman Toyota 40 responded

Thank you Bruce! We appreciate your business and taking the time to leave us a review. We are always here if we can be of any future assistance.

July 12, 2024

Great, comfortable, easy to work with dealership. Works hard to get the customer what they need! More

by justintompkins0515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos! From fianacing
Jul 12, 2024 -

Ourisman Toyota 40 responded

Thank you for the kind words! We're delighted to hear that you had a great and comfortable experience with us. Our team is dedicated to working hard to meet your needs. We look forward to serving you again in the future Ron Jackson

July 10, 2024

Service Rep, Chris was quick in getting problem diagnosed and completed when promised. Good job. More

by MSLEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Ourisman Toyota 40 responded

Thank you MSLEWIS6 for taking the time to leave a review! I'm happy to hear Chris took good care of you and your Toyota, we will be sure to pass your message on to him.

July 08, 2024

I went in for servicing and it was thorough and a reasonable timeframe for the process. I appreciate the advisor who explained what I needed and the coverage I had. While I waited o was able to work More

by Demetriece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ourisman Toyota 40 responded

Demetriece, Thank you taking the time to leave us a review. We greatly appreciate your patronage!

July 02, 2024

Able and to schedule same day appointment for tire issues & given list of issues & recommended service options & kept inform of progress More

by jjmira999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Michael
Jul 03, 2024 -

Ourisman Toyota 40 responded

Thank you so much for taking the time to leave us a review! We appreciate your business and kind words!

July 01, 2024

Keith was a great help on our purchase, very patient , calm and was really understanding in every aspect. Made sure to get us what we wanted and made sure to run us down the whole process. More

by ANDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Stradford
Jul 01, 2024 -

Ourisman Toyota 40 responded

Its very common to hear Keith provided such excellent assistance during your purchase. His patience, calm demeanor, and thorough understanding clearly made a significant difference. We're glad he was able to meet your needs and guide you through the entire process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new purchase! Ron Jackson Sales Manager

June 30, 2024

Professional - It is a relief to work with a dealer and service team, Kurtis, that strives to understand a unique vehicle, its history, and to identify problem areas. Thanks! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Ourisman Toyota 40 responded

Thank you so much Robert for taking the time to leave a review. We appreciate your patronage, and look forward to seeing you next time!

June 29, 2024

Everyone we worked with was extremely nice and helpful from Ron, the general manager, Miles our awesome salesman (who patiently showed me how to connect the app) to Carlos and Chris in financing. I was h More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Chris Lee, Miles Smith
Jun 29, 2024 -

Ourisman Toyota 40 responded

Thank you so much for your kind words! Miles, Carlos, Chris and myself were able to assist you and make the car-buying process smooth and enjoyable. We appreciate your recommendation and are glad that we could exceed your expectations. Enjoy your new car, and we look forward to serving you again in the future! Ron the Champ Jackson Sales Manager

June 28, 2024

I recently bought a car, and had a great experience with Patrick. He was friendly, knowledgeable, and made the process easy. Patrick answered all my questions and helped me find the perfect car without any More

by alenafarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Ourisman Toyota 40 responded

Thank you so much for sharing your positive experience with Patrick. Your kind words will certainly be passed on to Patrick, and they mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future. Ron The Champ Jackson Sales Manager

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