Ourisman Toyota 40

Tax, Ron, finance guy, general manager! It all starts from general and poop rolls down hill. Bought on 11/5, found “mistakes in paperwork we had to waste out Saturday 11:9 driving 2hrs one It all starts from general and poop rolls down hill. Bought on 11/5, found “mistakes in paperwork we had to waste out Saturday 11:9 driving 2hrs one way to fix the dealership mistakes. To find in corrections the mistakes had moved. So 3rd paperwork the mistakes had move again. When ask Ron about these his reply dmv will pay you anything that’s over paid, no explanation on why charges went up when price of car and taxes went down. Bunch of dishonest people in this dealership. Don’t waste your time nor money here. That’s what they are best at wasting your time and stealing your money! Be smart and buy elsewhere!! More

Great experience buying a new truck. Staff was friendly and understood my needs. Thank you Staff was friendly and understood my needs. Thank you More

Ethan was awesome! (Five stars for Ethan!!!) His portion of the deal was extremely smooth and hassle-free. With that being said, once in the finance department, I was o (Five stars for Ethan!!!) His portion of the deal was extremely smooth and hassle-free. With that being said, once in the finance department, I was offered extra packages and protections to which I refused. After refusing multiple times, a second man "Finance Manager" was tagged in and began the same speel. I refused a second time. At this point it had been 4 hours of being at the dealer. I was tired and had places to be. I had been kept waiting multiple times in between the onslaught of fast talkers. At one point Ethan popped his head in and asked if everything was alright because I had been left alone waiting and this process was taking an extremely long time. I told him "I don't know how else to say no to them". Fast forward, much to my chagrin, I agreed to a couple extra packages just to get out of there. I deeply regret that decision now but I guess lesson learned on my part. The finance people are "nice" but very pushy. Don't let them pressure you into unnecessary add-ons. More

Everyone was nice, and easy to work with. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. More

Great service department! Friendly and knowledgeable. As a solo traveler, confidence in the care and maintenance of my Toyota is crucial. I have confidence in this team. Friendly and knowledgeable. As a solo traveler, confidence in the care and maintenance of my Toyota is crucial. I have confidence in this team. More

This is my first time buying a Toyota, It was super simple and easy thanks to Kevin. I was in and out within an hour and thirty minutes. The best and easiest vehicle purchase I have ever done. Kevin wa simple and easy thanks to Kevin. I was in and out within an hour and thirty minutes. The best and easiest vehicle purchase I have ever done. Kevin was very polite and professional. More

Ourisman was a very pleasant experience from start to finish. They were respectful, patient, and honorable throughout the entire process. Patrick was a fantastic salesperson and answered any and all ques finish. They were respectful, patient, and honorable throughout the entire process. Patrick was a fantastic salesperson and answered any and all questions we had. Couldn’t ask for a better experience while car shopping. More

The Dealer was available at a time that was convenient against my schedule - The Service Manager was at tentative to the one problem I mentioned and he not only told me this work was minor and gave me an against my schedule - The Service Manager was at tentative to the one problem I mentioned and he not only told me this work was minor and gave me an estimate for the work. In closing the work was performed on time and for a very reasonable price - The Manager was excellent. More

Derrick went above and beyond to make my car buy experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with. experience as smooth as possible. Not only was he super efficient but he was a pleasure to work with. More

I called to purchase the 2 yr, 5 oil change, tire rotation package for $350. Frank Wilson helped me buy the package on line versus coming to the dealership. He was courteous and efficient. I could no rotation package for $350. Frank Wilson helped me buy the package on line versus coming to the dealership. He was courteous and efficient. I could not have asked for better service than what he provided. More