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Ourisman Toyota 40

Edgewood, MD

4.7
445 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 445 reviews

August 20, 2024

Very thorough and complete service. Found the issue and fixed it! Service tech found the problem quickly More

by jeannebweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Ourisman Toyota 40 responded

Jeannebweaver, Thank you so much for taking the time to leave us a review! I'm glad to hear our team was able to indentify and resolve your vehicle concern.

Aug 26, 2024 -

Ourisman Toyota 40 responded

Thank you Jeannebweaver for leaving us a review! I'm happy to hear our team was able to identify and resolve your concern.

August 19, 2024

Patrick was very helpful and handle the whole sales process very professionally. Job well done More

by J
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Ourisman Toyota 40 responded

Thank you for your sharing that Patrick provided such excellent service and handled the sales process professionally. We'll be sure to pass along your kind words to him. Job well done, indeed Ron Jackson Sales Manager

August 16, 2024

Great Experience great customer service! I 100% recommend purchasing a vehicle at Ourisman Toyota 40 More

by luismercado020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Goodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lee
Aug 16, 2024 -

Ourisman Toyota 40 responded

Your recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new vehicle! Ron Jackson Sales Manager

August 06, 2024

Easy to set up an appointment. All providers are courteous. In particular my service provider Chris was knowledgeable, listened to my input including some help I requested on setti More

by clibonati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Ourisman Toyota 40 responded

We truly appreciate you taking the time to leave Chris and Ourisman Toyota Service such a kind review! Please do not hesitate to reach out if we can be of any additional assistance.

August 05, 2024

Great, friendly, and knowledgeable service. It was a good experience and I love the car. More

by reynolds
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Aug 06, 2024 -

Ourisman Toyota 40 responded

Thank you so much for your positive review, we appreciate your business!

August 05, 2024

Patrick was patient, professional, and personable. He listened to what I wanted, provided information I asked for, and then followed up not just with a text but with additional helpful information abo More

by Amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Ourisman Toyota 40 responded

Amanda, Thank you for taking the time to leave a detailed response regarding your experience with Patrick! We are elated to hear he provided a high level experience for you, and hope you are loving your new vehicle!

July 31, 2024

Professional/ Helpful/ Experienced/ Explains service options and expected outcomes in a friendly and informative way. More

by johnjosephstrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurtis Rampersad
Aug 01, 2024 -

Ourisman Toyota 40 responded

Thank you for the kind words Mr Strama! We are always here to help if you need anything down the road.

July 30, 2024

Great service and extremely courteous. As the service took a while the service manager kept me updated while I was waiting. Definitely customer oriented! More

by Revmajorann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ourisman Toyota 40 responded

Thank you Revmajorann for your kind review! I'm happy to hear of the good communication. Please do not hesitate to reach out if we can help in the future.

July 28, 2024

Patrick was great to buy a car from. The deal was easy and he was knowledgeable about all the workings of the deal and the vehicle. More

by kjoytabor
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Ourisman Toyota 40 responded

Thank you for sharing your positive experience with Patrick! It's great to hear that the process was smooth and that he provided knowledgeable assistance throughout. If there's anything else we can help you with, feel free to reach out! Ron Jackson Sales Manager

July 28, 2024

Keith did a great job and made the experience very positive. The paperwork process was very easy and I did not feel pressured to buy what I did not need. I would go to this dealership Again. More

by Revmajorann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stradford
Jul 29, 2024 -

Ourisman Toyota 40 responded

"Thank you for sharing your experience! We're delighted to hear that Keith provided excellent service and made the process smooth and pressure-free. We look forward to welcoming you back to our dealership in the future!" Ron Jackson Sales Manager

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