Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had very positive experience when I purchased a car at Thompson Toyota, My sales rep was Dwayne Jordan and he couldn't have been more honest or professional. He promised me my car in 6 weeks and it came i Thompson Toyota, My sales rep was Dwayne Jordan and he couldn't have been more honest or professional. He promised me my car in 6 weeks and it came in 4 weeks and at the exact price we agreed upon with no last minute surprises. I would not hesitate to go out of my way to purchase again from Thompson again. Thank you for giving me such a positive buying experience. More
Chuck Jenkins straight forward and professional. No nonsense, no games, just outstanding service. The Thompson Toyota dealership did not play the market level adjustment game like so many others car d nonsense, no games, just outstanding service. The Thompson Toyota dealership did not play the market level adjustment game like so many others car dealerships we visited. Other Toyota dealerships have sullied Toyota's reputation, not Thompson. More
Great selection & pricing. Friendly professional staff made my car purchase easy. Would definitely refer friends & family on there next purchase. made my car purchase easy. Would definitely refer friends & family on there next purchase. More
Avoid this service center! Unfriendly staff, and very long waits. With an appointment, I waited over 2.5 hours for a simple 10,000 mile oil change and tire rotation. long waits. With an appointment, I waited over 2.5 hours for a simple 10,000 mile oil change and tire rotation. More
Even though I did not end up purchasing from here (no fault of the dealers) I appreciate that Gordy was friendly and helpful and willing to do a factory order for a Toyota Rav4 Hybrid for me so I could g fault of the dealers) I appreciate that Gordy was friendly and helpful and willing to do a factory order for a Toyota Rav4 Hybrid for me so I could get the color/features I wanted. I decided I did not want to wait, but I appreciate the assistance given. Another Toyota dealer wanted a $5000 upcharge for a factory order. More
Had to purchase a truck when our older car has some serious problems. Bill in the service department and O'Bryant in the sales department were great with my wife and me. I would go back again (but prob serious problems. Bill in the service department and O'Bryant in the sales department were great with my wife and me. I would go back again (but probably won't because we live in Maine!). We were camping in the area, hundreds of miles away from home, and very fatigued when we had our car problems. These guys treated us with kindness and understanding. We walked away with a new Tundra and are now back in Maine. Thank you, Bill and O'Bryant. More
Went to just look (!) and met Obryant. He had exactly the car we were looking for on hand (2021 RAV4 XLE) and with the options we wanted ! Decided to skip the rest of our options due to being offered by poor car we were looking for on hand (2021 RAV4 XLE) and with the options we wanted ! Decided to skip the rest of our options due to being offered by poor dealers and the fact we have had two sources (daughter and good friend) with great things to say about Thompson. Purchased it that afternoon. Great salesman - low key but right on top of things! More
Excellent Buying Experience! My husband and I were Excellent Buying Experience! My husband and I were looking for a specific new car. Internet salesperson, Hal Neat, did a great job of researching th Excellent Buying Experience! My husband and I were looking for a specific new car. Internet salesperson, Hal Neat, did a great job of researching their inventory and working up a preliminary deal for us. At the dealership, Salesperson, Andrew Wood, did a nice nice job of preparing all the sales documentation and the car itself. Finance Manager, Tony Cirincione did an extraordinary job closing the deal for us. Sales Manager, Matt Filling was instrumental working behind the scenes making sure our car buying experience was first rate. The dealership was clean, organized and we'll kept including all pandemic safety precautions. What a great dealership! What a great team! More
Took my minivan for a oil change and tire rotation I marked my tires with yellow crayon, it was raining ,the next day still same marks so I called and got some b.s. ,then i sent a email to them and t marked my tires with yellow crayon, it was raining ,the next day still same marks so I called and got some b.s. ,then i sent a email to them and they did not reply for 3 weeks now i got a email to call tony martin, I did and left a message still 2 weeks later no call More