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Ourisman Toyota 40

Edgewood, MD

4.7
481 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 481 reviews

November 03, 2023

Isaac took good care of me. The insurance repair work went smoothly. Bumper repair done in under a week. More

by tdee1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Lawson
Nov 03, 2023 -

Ourisman Toyota 40 responded

tdee, thank you very much for taking the time to review the Ourisman Toyota Collision Center. We are very happy to know that you had a great experience and that Isaac was very helpful for you. It's never convenient when your vehicle needs to be in the Collision Center, but I am sure it makes it at least slightly better when you are kept informed and a quality repair is done. We appreciate you choosing Ourisman Toyota 40 and thank you for your business. Thank you and safe driving!

October 25, 2023

Very professional I was in and out in no time they were very helpful and explained everything More

by Gypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Ourisman Toyota 40 responded

Thank you Gypsy! We greatly appreciate your business and you taking the time to review the Ourisman Toyota 40 Service team. It was our pleasure to work with you and get you and your car back on the road in a timely fashion. Thank you for being an Ourisman Toyota 40 customer and we look forward to seeing you next time.

October 23, 2023

Dealership and service team seem courteous but the fluid in my radiator repair wasn’t filled after a new unit was installed. My reserve tank was 2” low which I found odd. As for my point of contact, Kurtis More

by Gill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurtis
Oct 25, 2023 -

Ourisman Toyota 40 responded

Thank you Gill for taking the time to review the Ourisman Toyota 40 service team. We are very sorry that we fell short of a 5 star performance and would like to invite you to drop by anytime during the week between 7am and 5pm to have that fluid topped off. We apologize for the oversight and would love the opportunity to rectify that for you. We are very happy to hear you enjoyed the rest of your experience and we look forward to providing you a 5 star service visit next time.

October 20, 2023

Kevin Walker I’m s a nice guy , listened to my needs & gave me good deal , would definitely recommend him to anyone who wants a good deal. More

by Syed shah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Ourisman Toyota 40 responded

Syed, thank you for taking the time to review the Ourisman Toyota 40 Sales team. We are so glad to hear you had a great experience with us and that Kevin was very helpful for you. Congratulations on your purchase and we hope you continue to enjoy.

October 16, 2023

Awesome customer service! ! Very helpful and goes above and beyond to assist customers. My salesperson, Miles Smith, set me up with a vehicle that exceeded my expectations. More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athina, 5 stars, Miles Smith
Oct 16, 2023 -

Ourisman Toyota 40 responded

Lisa, we thank you very much for taking the time tor review the Ourisman Toyota 40 Sale's team. We appreciate your business and the 5 star review. We look forward to working with you for your next purchase as well. Congratulations on your new Toyota, we hope you vontinue to enjoy!

October 13, 2023

Service was fast and professional. Technicians were friendly and Helpful. I would Recommend this Dealer for car purchases or repairs. More

by insulato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Ourisman Toyota 40 responded

Insulato, thank you very much for taking the time to reviewthe Ourisman Toyota 40 Service team. We are extremely happy to know you had an excellent experience with us and look forward to helping keep you Toyota in top working condition!

October 13, 2023

Went to Ourisman after a terrible dealership encounter elsewhere. Miles Smith was welcoming and professional. No B.S. or dealer games. He sold me the exact same model another dealership tried selling m More

by ZMerg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athina Batis, Miles Smith
Oct 16, 2023 -

Ourisman Toyota 40 responded

Thank you Zmerg, for taking the time to review us and for the 5 tars! We are thrilled that Miles and the Ourisman Toyota 40 team met or exceeded your expectations. A transparent, streamlined experience is what we strive to provide for our customers. It is great to hear that you not only appreciated your experience but it seems like you enjoyed it as well. Congratulations to you on your new vehicle!

October 13, 2023

I was recommended by my niece Ron and Courtney to help me get purchase a vehicle. Both of them made it very all around great experience. Out of all the vehicles I have purchased over time this has been the More

by dm.gmlife8436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Adamson
Oct 16, 2023 -

Ourisman Toyota 40 responded

dm.gmlife, thank your for taking the time to review the Ourisman Toyota 40 Sales team. We are thrilled to know Ron and Courtney took great of you and that you enjoyed your experience with us! Congratulations on your purchase and we hope you enjoy for years to come!

October 12, 2023

Impeccable service department with caring empathetic employees. By far the best service experience I've ever had! I would recommend this service center to anyone with a Toyota. More

by ignatiusnwankwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis Rampersad
Oct 13, 2023 -

Ourisman Toyota 40 responded

Ignatiusnwankwo, thank you very much for taking the time to review the Ourisman Toyota 40 Service team and for the 5 stars! We are thrilled that the service you received exceeded your expectations which made for a fantastic visit with us. Your kind words really mean a lot to us and we look forward to working with you again at your next maintenance interval.

October 11, 2023

Best car buying experience I’ve ever had (and I’ve had several). Derrick Cartwright is THE MAN. Always helpful, prompt responses, patient, accommodating, just an awesome dude. Got me a stellar deal an More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ourisman Toyota 40 responded

RK, thank you for taking the time to review Derrick and the Ourisman Toyota 40 team. We are so happy to hear that you enjoyed your experience with us. We are especially happy to hear that Derrick took such great care of you. Thank you for your business and the 5 stars. Congratulations on your new car and we hope you continue to enjoy!

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