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Ourisman Toyota 40

Edgewood, MD

Overview
Employees
Reviews
Vehicles
4.7
446 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 446 reviews

August 12, 2023

The service associate ( Chris) was a really nice guy . He fully understood my needs & his service was more than my expectations More

by asch1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Ourisman Toyota 40 responded

Ash, thank you very much for taking the time to review us. The team at Ourisman Toyota 40 really appreciates your business along with your 5 star review! We are so happy that you appreciated the experience and care you received here. We will be sure to pass along your comments to Chris and we look forward to seeing you next time.

August 12, 2023

Herbert was a great salesman. Very respectful and courteous. Made the whole buying experience a true pleasure. I would not hesitate to deal with him again or to recommend him a More

by bgarman18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herbert Hardin
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Aug 13, 2023 -

Ourisman Toyota 40 responded

Bgarman18, thank you for taking the time to review Ourisman Toyota 40 and for the 5 star review along with the recommend. We appreciate your business and are thrilled that you enjoyed working with Herbert! We will be sure to pass along your kind words to him. Congratulations on your purchase and please let us know if we can help in the future!

August 10, 2023

Wesley and the rest of the sales team made this an easy and pain free transaction. Highly recommend you see Wesley booth for your next automobile purchase!! More

by Mikeg6240
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Booth
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Aug 11, 2023 -

Ourisman Toyota 40 responded

Mike, thank you for choosing Ourisman Toyota 40! We appreciate your business and we thank your for taking the time to submit a very kind review about Wes and the team. We will be sure to pass along your comments to Wes. Congratulations on your purchase and we hope you continue to enjoy!

August 10, 2023

Very knowledgeable and respectful of their customers. Kept me informed on what was the finish time for my vehicle. More

by Jppalmere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Alcea
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Aug 16, 2023 -

Ourisman Toyota 40 responded

Jppalmere, thank you for taking the time to review Ourisman Toyota 40 and for the 5 star review! Customer satisfaction is a top priority for us and we are extremely happy to know we reached the bar during your visit. We look forward to providing you with great service in the future.

August 10, 2023

I was met promptly by the service advisor. We discussed what I might want done & decided to do an assessment. I was given a list of things that needed attention & the advisor helped me decide More

by barbb5119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Ourisman Toyota 40 responded

Barbb5119, thank you very much for taking the time to review us and for the 5 stars! We are so happy that you were pleased with the level of service you received from Frank and the team. We will be sure to pass your comments along to Frank. Thank for choosing Ourisman Toyota 40 and we look forward to helping you keep your vehicle in excellent mechanical condition!

August 06, 2023

Fair deals, low to no pressure! Great atmosphere and friendly people! Bought three cars and Dwane was a champ! Got the deal we were looking for and we will be back for more! More

by john.wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne " CHEF" Jordan
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Aug 06, 2023 -

Ourisman Toyota 40 responded

John, thank you for choosing Ourisman Toyota 40 and for the very kind 5 star review. We are thrilled to know that you had a great experience with Dwayne and the team. Congratulations on your new car and we hope you continue to enjoy.

August 05, 2023

Mr. Dwayne made our experience personalized, clear, and overall much easier due to his expertise. He was very considerate and knowledgeable in assisting us in purchasing a new car. More

by adaobiasanya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne " CHEF" Jordan
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Aug 05, 2023 -

Ourisman Toyota 40 responded

Adaobiasanya, we really appreciate your business and thank you for choosing Ourisman Toyota 40! Your 5 star review and kind words about our dealership and Dwayne are also appreciated. We will certainly pass along the kudos to Dwayne. Congratulations on your purchase and we hope to see you in service for your regularly scheduled maintenance.

August 01, 2023

Wes was great! He was fun to work with, transparent, and really helpful, I was able to walk out with my dream car! More

by svnr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wesley Booth
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Aug 04, 2023 -

Ourisman Toyota 40 responded

Svnr, thank you so much for your 5-star review! We appreciate the staff highlight for Wes and are thrilled to hear he was knowledgeable and fun throughout your visit. Glad he worked hard to get you your dream vehicle. If you or your Audi needs anything, please don't hesitate to reach out! We're here anytime and happy to help. Have a wonderful rest of your week, and drive safe! :)

July 31, 2023

Went for oil change and service writer found a coupon for oil change and tire change for around 50 bucks. More

by Hatman15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kusterer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Ourisman Toyota 40 responded

Hatman15, thank you for taking the time to review us and for the 5 stars! We appreciate you choosing Ourisman Toyota 40 as your Service Center. We are very happy to hear you had such a great experience and we look forward to taking care of your car in the near future.

July 31, 2023

I had an unexpected problem with my brakes and Ourisman repaired it and got me back on the road More

by samskimball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 04, 2023 -

Ourisman Toyota 40 responded

Thank you for taking the time to share your feedback with us! Glad to hear our Service Department worked hard to quickly repair your brakes and get you back on the road with confidence. We will pass your kind words on and tell them to keep up the fantastic work. If you need anything, from a new vehicle to routine auto maintenance, we're here anytime! Thanks for supporting Ourisman, and have a great rest of your day!

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